Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$160K - $190K *

Drive technical pre-sales success as you provide IoT expertise, resolve customer challenges, and build trust through solution design. Collaborate with account teams to ensure prospects embrace innovat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$186K - $233K *

Lead the charge in transforming developer productivity through innovative tooling, automation, and continuous delivery improvements, while fostering a collaborative culture and enhancing engineering p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $256K *

Optimize developer productivity by leading the Tooling team to enhance CI/CD platforms and engineering workflows, enabling faster and more reliable software deliveries across the organization...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Join a team that's committed to maintaining high-quality standards through inspections, testing, and troubleshooting in both electrical and mechanical domains, ensuring compliance and performance in c...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$170K - $190K *

Drive the creation of compelling marketing content that simplifies complex energy solutions for B2B audiences. Leverage technical expertise to enhance messaging and support commercial growth across di...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Engage in NERC compliance management to support facilities while collaborating with teams. Lead compliance reviews, audits and training initiatives to uphold regulatory standards and enhance organizat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$199K - $270K *

Tackle the complexities of backend engineering by developing robust API integrations, building ETL pipelines, and collaborating with cross-functional teams to enhance system reliability and performanc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $300K *

Elevate your impact by owning and innovating complex systems that drive organizational success, while mentoring engineers and ensuring safety and security at scale. This role offers opportunities for...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform your passion for software engineering into scalable solutions in an Agile environment. Join us to shape architectural decisions while collaborating with a cross-functional team, turning conc...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Make your mark at a leading firm by managing complex projects, ensuring timely delivery and financial success while mentoring your team and maintaining exceptional client relationships across diverse...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in engineering management, overseeing project execution and team development to meet strategic goals in the energy sector while ensuring quality and productivity standards are upheld...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Drive reliability and scalability as a technical leader in cloud infrastructure, enhancing the performance of AI and manufacturing data systems through collaboration and innovation to meet operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $115K *

Elevate your career by designing high-voltage substations up to 500kV while ensuring safety, cost-efficiency, and quality. Collaborate with experts in a supportive remote environment focused on traini...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$144K - $288K *

Lead the design, implementation, and maintenance of cloud infrastructure, ensuring security and scalability while collaborating with cross-functional teams to support healthcare applications and syste...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join a team that's redefining integrated oil and gas project development. Lead critical analyses, evaluate resource chain elements, and navigate complexities to enhance market strategies and implement...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $150K *

Lead on-site construction activities, ensuring MEP project success through coordination, scheduling, and safety management. Collaborate with subcontractors and maintain high standards of quality and s...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$152K - $254K *

Develop cutting-edge solutions in power generation reliability, driving innovations in energy systems while collaborating with DOE, DOD, and industry leaders to enhance performance and ensure sustaina...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Energy & Utilities

$168K - $183K *

Elevate software development by designing scalable, secure solutions that empower students. Collaborate with cross-functional teams, coach colleagues, and explore emerging technologies to enhance expe...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in cybersecurity compliance by managing complex client accounts, guiding them through compliance engagements, and architecting technical GRC frameworks to ensure top-notch client servi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$117K - $146K *

Lead the deployment and troubleshooting of complex network solutions across various environments, collaborating with cross-functional teams to implement cutting-edge technologies while acting as a tec...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$76K - $145K *

Unlock your potential by supporting financial planning and analysis for satellite programs, driving budget management, variance analysis, and strategic forecasting alongside executives and program tea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $145K *

Unlock potential in financial analysis by supporting program performance, overseeing budgets, and collaborating with management to deliver actionable insights. Engage in both government and commercial...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$76K - $145K *

Guide financial strategies as a key member of the Program Finance team, adeptly managing budgets, forecasts, and analyses to support multiple aerospace initiatives while collaborating with executives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$102K - $135K *

Join a dynamic team to engineer high-quality software in an Agile environment, driving innovation and robust solutions while enhancing your technical skills and career growth through collaboration and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$195K - $270K *

Oversee and empower a dynamic engineering team focused on creating scalable, high-quality technical solutions. Collaborate across functions to ensure compliance and drive significant business impact w...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.