Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
Mid - Level Mechanical Advisor
$90K - $160K *
Oversee critical mechanical systems commissioning for large-scale data center projects. Engage with contractors and client teams to ensure proper installation, testing, and documentation while driving...
4 weeks ago
Mobile Engineering Manager - Sensing Discovery
$172K - $203K *
Champion the delivery of innovative mobile app solutions as an Engineering Manager, leading a team of skilled engineers to enhance product quality and drive project efficiency. Engage collaboratively...
Reposted 2 weeks ago
Senior Software Development Engineer - Iris AI
$135K - $160K *
Unlock your potential by designing, building, and managing cloud services that drive AI features, using C#/.NET, Python, and Go, in a fast-paced environment for enterprise-scale solutions...
3 weeks ago
Staff / Principal Engineer, Product Security
$150K - $180K *
Optimize application security for high-volume API interactions, ensuring the safety of complex mobile and web SDKs, server APIs, and desktop apps while engaging with clients to enhance product and sec...
Reposted 1 week ago
$115K - $137K *
Innovate by developing scalable GTM workflows that enhance engagement and streamline operations across sales and marketing to drive revenue growth. Collaborate with diverse teams, prioritize tasks, an...
5 days ago
General Superintendent - Concrete Division
$100K - $120K *
Lead the charge in overseeing construction projects, ensuring safety, quality, and efficiency while managing teams and resources. Drive collaboration and deliver results while adhering to industry sta...
4 days ago
Director of Environmental, Health & Safety (EHS)
$160K - $220K *
Engage your expertise to lead EHS initiatives across facilities, ensuring regulatory compliance, enhancing employee safety culture, and fostering sustainable business growth while managing a high-perf...
Yesterday
Senior Financial Systems Engineer
$120K - $145K *
Take ownership of the financial systems architecture, ensuring seamless integration and operational excellence across Procure to Pay and FP&A processes, while leading the implementation of foundationa...
1 week ago
Project Manager, Tax Credit Compliance
$80K - $95K *
Advance your career by managing complex tax credit compliance projects. Collaborate with multi-stakeholders, oversee project timelines, and ensure compliance with IRA tax credits. Ideal for detail-ori...
4 weeks ago
$155K - $190K *
Elevate your career by leading a dynamic mobile engineering team. Drive platform modernization and AI integration while fostering a high-performance culture in a collaborative environment. Shape innov...
1 week ago
Sr. Principal Solution Consultant, GI - NORAM
$150K - $180K *
Deliver impactful solutions by leveraging your deep expertise in Metals & Mining, Specialty Chemicals, and Pulp & Paper. Collaborate with sales teams to craft strategies and drive significant value fo...
2 weeks ago
$70K - $117K *
Support safe maritime operations by managing shipboard electronics design and maintenance. Utilize your expertise in navigation, systems integration, and RF solutions to enhance performance while coll...
6 days ago
Enterprise Applications Manager
$130K - $180K *
Join our Revenue Operations team to lead strategic integration projects between Salesforce and enterprise applications, enhancing operational efficiency and driving revenue growth in a dynamic environ...
3 weeks ago
Vice President, Systems Engineering [595]
$247K - $460K *
Shape a world-class Systems Engineering organization for Quantum Computing, defining strategy, overseeing integration, and ensuring performance of cutting-edge technology. Lead a multidisciplinary tea...
2 weeks ago
IT Project Engineer (East Coast)
$90K - $110K *
Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...
Reposted 6 days ago
Corporate Process Safety Specialist
$145K - $178K *
Transform process safety through leadership and expertise, driving global improvements and collaboration. Engage with diverse teams to develop standards, conduct assessments, and enhance safety practi...
3 weeks ago
Engineered Solutions Specialist - New England Geo Stormwater
$97K - $155K *
Unlock potential by driving market growth for engineered stormwater solutions. Engage specifiers and enhance acceptance of innovative products while managing relationships in civil sitework projects a...
3 weeks ago
Client Manager - Marine Infrastructure
$130K - $170K *
Join a team that's dedicated to delivering exceptional environmental solutions. In this role, you'll drive client relationships, spearhead business development efforts, and ensure project success thro...
3 weeks ago
$190K - $260K *
Drive product innovation by owning full product lines from ideation to delivery, engaging customers, and shaping technical architecture. Ideal for product engineers ready to lead significant initiativ...
Reposted 1 week ago
Software Engineer - Infrastructure
$122K - $158K *
Join a team that's building innovative infrastructure platforms to enable rapid, secure, and user-friendly code deployment for engineers and AI agents alike. Collaborate on scalable solutions and enha...
2 weeks ago
$180K - $200K *
Architect identity solutions and build IGA connectors, enhancing security and compliance through lifecycle workflows and integrations in diverse environments. Engage in continuous improvement and supp...
2 weeks ago
Sr. Manager, Field Engineering
$110K - $130K *
Shape the future of field engineering by leading technical support, training, and quality assurance efforts. Drive continuous improvement while ensuring top-tier service and communication with clients...
5 days ago
$83K - $125K *
Optimize corrosion control on buried pipelines through advanced maintenance, troubleshooting, and environmental assessments, ensuring compliance and safety. Drive innovation while managing data and co...
6 days ago
Lead Deployment Engineer - Public Sector - Federal
$162K - $191K *
Unlock potential by tackling complex enterprise challenges with cutting-edge AI tools. As a key player, you will facilitate impactful solutions, drive project success, and ensure high-quality implemen...
Reposted 3 weeks ago
$95K - $115K *
Lead the execution of multidisciplinary substation projects, driving technical planning, design, and delivery from concept to commissioning while collaborating with engineering teams and clients to en...
2 weeks ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.