Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$120K - $130K *

Lead hotel engineering and maintenance capital projects across diverse properties, ensuring compliance with engineering standards and effective communication among teams while managing financials and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join the charge in building a robust field service function, overseeing installations, troubleshooting transformers, and enhancing customer relationships as we expand our power infrastructure solution...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $160K *

Shape the future of mine waste management. Lead teams and collaborate on geotechnical designs, ensuring safety and innovation in tailings and water dam projects within multi-disciplinary environments...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in designing scalable integration solutions across enterprise systems. Collaborate with technical teams to define strategies, tools, and architecture, ensuring seamless data flow in a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K *

Drive complex energy market solutions by leveraging extensive expertise in electric generation, financial analysis, and regulatory practices. Lead consulting engagements, mentor junior staff, and buil...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$135K - $145K *

Innovate your career by leading a team of developers in building modern, secure web applications. Drive technical design and delivery while mentoring talent and collaborating across teams, ensuring hi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $190K *

Unlock your potential by collaborating with sales teams to deliver tailored security solutions, educate customers, and drive engagements that address complex challenges in cybersecurity while particip...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $282K *

Shape the future of industry engagement by leveraging expertise to define growth strategies, mentor teams, and strengthen executive relationships. Drive market positioning and influence PTC's solution...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$159K - $195K *

Lead the development of innovative drug-device combination products, oversee cross-functional collaboration and ensure compliance with regulatory standards while managing projects from concept through...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Join a dynamic team to drive AI-based transformations in the public sector. Leverage data and technology to enhance business processes, ensuring impactful change and strong ROI through strategic value...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Join a team that's committed to elevating site reliability through hands-on leadership and extensive automation. Drive operational excellence across cloud environments while managing a distributed eng...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $160K *

Lead the execution of utility-scale battery storage projects through all phases. Utilize strong electrical engineering expertise to manage technical deliverables, coordinate with stakeholders, and pro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $151K *

Lead the charge in product marketing for aerospace & defense, driving strategy and execution while partnering with teams to enhance customer engagement and deliver compelling narratives that communica...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$76K - $99K *

Shape the future of healthcare technology by leading quality assurance testing initiatives. Collaborate cross-functionally to validate complex data solutions, manage defects, and develop robust test s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $145K *

Join a dynamic team where you'll collaborate on project estimates and drive strategic decisions. Gain mentorship from industry leaders and enhance your expertise while building lasting relationships w...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $150K *

Lead the development and delivery of data products, ensuring alignment with business goals and fostering collaboration between technical teams and stakeholders to drive data-driven decision-making and...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead research initiatives to inform product strategy and enhance user experiences. Drive high-quality research practices and mentor teams, ensuring customer insights shape decisions and optimize outco...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$118K - $180K *

Unlock potential by leading strategic energy projects, providing expert analysis, and enhancing client operations through multidisciplinary collaboration. Drive client success in the evolving power la...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $115K *

Design and deliver comprehensive electrical systems for data centers and power projects. Collaborate with engineers to ensure high-quality, buildable packages, leveraging AutoCAD and Revit for efficie...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the charge in developing and maintaining robust enterprise infrastructure. Oversee full lifecycle of design, deployment, and modernization across hybrid environments, ensuring compliance with sec...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $145K *

Contribute to seamless MEP project execution by managing construction, advocating for owners, and ensuring compliance with standards throughout design, installation, and commissioning phases on divers...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Grow your career with a strategic role managing key client accounts, driving success through strong relationships, issue resolution, and collaboration with cross-functional teams to support business o...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$175K - $220K *

Shape the future of engineering by enabling seamless execution of key initiatives. Collaborate with leadership and teams to tackle challenges, streamline processes, and drive strategic projects that e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Partner with us to lead strategic initiatives driving infrastructure and technology modernization across various corporate functions. Champion risk reduction and operational excellence to achieve alig...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $157K *

Transform electrical systems by designing innovative, cost-effective power distribution solutions for Antarctic stations. Collaborate with cross-functional teams to deliver high-quality engineering do...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.