Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$88K - $105K *

Grow your career as you design and develop innovative web applications, contributing to a collaborative team that values your input and drives project success through advanced cloud-native technologie...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $118K *

Grow your career with a role that emphasizes automated testing frameworks while leveraging AI tools to enhance quality assurance across a high-growth SaaS platform. Drive innovation and operational ex...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $207K *

Transform complex technical challenges into scalable solutions by leading high-impact projects, enhancing system reliability, and cultivating collaborative partnerships within a dynamic engineering te...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Lead the development of scalable, high-performance systems by leveraging your full stack expertise. Collaborate with a motivated team to deliver impactful features for a user-focused platform in a dyn...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$155K - $186K *

Join a team that's shaping the future of power systems engineering. In this senior role, you will lead complex projects in electric utility design and provide guidance to junior engineers while drivin...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$180K *

Transform client experiences by implementing tailored AI solutions as a software engineer. Collaborate with strategists, take on key projects, and grow into senior roles in a dynamic, fast-paced envir...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform complex substation projects by leading technical planning and execution, ensuring quality deliverables and client satisfaction while mentoring engineers and steering project success through...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$175K - $210K *

Advance your career by leading trenchless rehabilitation projects while fostering relationships with clients and teams. Leverage your extensive experience to guide innovative design and management sol...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$95K - $115K *

Empower your career by leading construction projects from planning through completion. Collaborate with diverse teams to ensure timely delivery and adherence to safety and quality standards while mana...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead and develop a high-performing Sales Engineering team, driving success through strategic partnership, technical expertise, and process optimization in the fast-paced digital dentistry industry...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $165K *

Develop innovative cloud infrastructure solutions while optimizing Kubernetes systems. Collaborate with top engineers to manage projects, enhance delivery mechanisms, and provide self-service capabili...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Empower your career as a Shopfloor Supervisor, overseeing project execution, infrastructure development, and personnel management in a dynamic repair workshop environment, ensuring quality and efficie...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a team that's shaping cybersecurity compliance initiatives through effective leadership and collaboration, managing frameworks like SOC 2 and ISO 27001 to ensure excellence in delivery and securi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $300K *

Join a team that's shaping technological innovation and strategy across the enterprise. You will collaborate with senior leaders, mentor engineers, and advance the adoption of cutting-edge technologie...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$62K - $100K *

Collaborate with engineering firms to drive product specifications, providing technical support and education for fastening solutions in construction. Leverage relationships and knowledge to enhance s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Join our team to lead diverse civil engineering projects, cultivate client relationships, and support growth. Enjoy autonomy and career development while positively impacting communities across Nebras...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $110K *

Join a dynamic team as a Superintendent, driving the successful execution of diverse construction projects from retail to alternative energy, ensuring quality oversight, safety, and adherence to budge...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a team that transforms data into actionable insights, supporting product marketing through analytical rigor. Drive performance optimization and enhance decision-making, ensuring impactful go-to-m...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $220K *

Optimize platform deployments and customer support by effectively managing the Istari platform across diverse environments. Collaborate cross-functionally to ensure seamless infrastructure operations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$225K - $275K *

Execute the vision of clean energy by leading complex project developments. Oversee site controls, permitting, financial closure, and cross-functional coordination while building an engaged team in an...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$140K - $150K *

Join a team that's shaping the future of data center solutions by developing product strategies, engaging with clients, and leading technical discussions to ensure top-tier power management systems me...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Elevate application deployments by leveraging DevSecOps and CI/CD paradigms. Collaborate with cross-functional teams to ensure secure, efficient installations while maintaining compliance with operati...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $170K *

Explore the boundaries of technology by developing systems that enhance decision-making for complex communications networks. Collaborate in a dynamic team to design, build, and operate innovative simu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$81K - $112K *

Join a team that's dedicated to advancing industrial technology by leveraging engineering expertise to solve customer challenges and enhance product offerings in HVAC and clean energy sectors...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $125K *

Join a team that's dedicated to designing innovative electrical systems for diverse projects. Empower less experienced engineers while leading complex design solutions from concept to completion, ensu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.