Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$134K - $205K *

Drive success in large-scale nuclear projects by managing design and construction teams, ensuring timely deliveries and effective client communication, and maximizing budget adherence while prioritizi...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $110K *

Join a team that's dedicated to providing top-tier support and solutions for clients. Collaborate on system design and management while driving project implementation and ensuring exceptional service...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $178K *

Shape the future of high-speed connectivity as a technical liaison for optical interconnect solutions, driving customer adoption and product innovation while collaborating across multiple teams to add...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $108K *

Lead the charge in designing and managing plumbing and fire protection systems for large-scale projects, mentoring junior staff while driving innovation through effective communication and collaborati...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$175K - $200K *

Shape the future of quality assurance by leading enterprise-wide programs that enhance compliance, reliability, and operational excellence across a network of accredited laboratories. Drive strategic...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $160K *

Champion the evolution of data solutions by leading a dedicated team, integrating technical and business needs to drive impactful outcomes for federal clients in the high-priority DHS sector...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$73K - $132K *

Lead the charge in managing large-scale construction projects, providing oversight, ensuring compliance, and collaborating with teams to support the FAA in critical infrastructure developments across...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$77K - $124K *

Join a team that's transforming data center solutions. As an Application Engineer, you'll shape technical strategies, collaborate with key industry players, and ensure seamless project execution in a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$73K - $132K *

Manage on-site construction oversight for FAA projects across the eastern U.S. and Caribbean. Ensure compliance with regulations, coordinate with stakeholders, and report on progress, risks, and quali...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Inspire innovation as you lead electrical design efforts for renewable projects, ensuring compliance with standards while collaborating with multi-disciplinary teams for effective solutions...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Unlock potential by leading underwater acoustics modeling and assessment efforts, collaborating with a multidisciplinary team to enhance marine environmental protection while supporting a diverse arra...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead utility-scale renewable energy projects from development to closeout, ensuring successful execution through effective risk management and coordination with clients, contractors, and engineers...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$250K - $413K *

Join a team that's transforming A/V experiences by building scalable cloud-based encoding pipelines for diverse media assets, enhancing workflows, and supporting an evolving ecosystem with innovative...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$135K - $160K *

Deliver impactful results by leading product verticals on a Kotlin/JVM platform. Drive architectural evolution and collaborate across teams to transform complex needs into operational systems while me...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $151K *

Unlock your potential by leading complex project schedules, driving risk management and recovery strategies, and collaborating across teams to ensure successful project execution and delivery for high...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$152K - $287K *

Join a team that's building scalable infrastructure for critical EDA workloads, improving reliability and automation for high-performance computing environments. Leverage your programming skills and e...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team to deliver innovative network support for U.S. Navy ships, collaborating with military personnel and partners. Leverage your IT expertise to enhance afloat network systems and ensu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $125K *

Drive market growth and business development by managing relationships with key automotive suppliers, executing sales strategies, and coordinating cross-functional teams to enhance customer engagement...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Grow your career with dynamic leadership in transportation engineering. Drive impactful projects in highways, bridges, and traffic while managing teams and exceeding client expectations in a collabora...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Transportation

$110K - $130K *

Join a team that's shaping the future of transportation engineering through innovative projects and leadership in Highway, Bridge, or Traffic disciplines, while enhancing our impactful practices acros...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Transportation

$110K - $130K *

Champion federal compliance as a strategic partner, guiding clients through complex certifications and fostering executive relationships. Lead a team to ensure excellence in security compliance across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$190K - $285K *

Join a dynamic team to architect player progression systems for a groundbreaking project, enhancing gameplay experience. Engage collaboratively from concept to launch, delivering innovative solutions...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$139K - $188K *

Drive innovative IT solutions by leading multi-disciplinary teams, establishing operational policies, and collaborating with stakeholders to achieve strategic objectives that enhance overall organizat...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $241K *

Transform our compiler infrastructure by aligning internal codebases with open-source projects while enhancing developer workflows, productivity, and maintainability through innovative tooling and AI...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Reimagine software delivery by leading engineering teams to develop AI-driven data solutions. Foster accountability and innovation while managing execution, prioritizing work, and guiding engineers th...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.