Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$110K - $130K *

Champion production quality and BIM coordination by leading efficient modeling workflows and mentoring junior team members. Collaborate to enhance project outcomes and implement best practices for doc...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$72K - $120K *

Shape the future of energy by designing innovative piping systems. Collaborate with multidisciplinary teams, leading technical projects in the nuclear sector while ensuring safe and efficient mechanic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$265K - $295K *

Shape the future of workload orchestration by leading a dynamic engineering team in developing infrastructure for large-scale distributed computation. Drive technical execution and collaboration acros...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $105K *

Join us to support field operations on large-scale construction projects, ensuring quality and compliance while gaining essential skills in project management or field supervision for career advanceme...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$87K - $115K *

Accelerate your career by designing and developing innovative software solutions. Own the software lifecycle from testing to implementation, while troubleshooting and enhancing applications to meet ou...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Transform user experiences as a Principal Engineer, leading a UI Platform pod in creating reusable components and design systems, ensuring quality across products while actively engaging in technical...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $135K *

Elevate your career by managing our diverse fleet of heavy construction equipment. Collaborate with cross-functional teams to ensure equipment availability, efficiency, and compliance while optimizing...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$180K - $200K *

The Engineering Manager will lead and grow a team of engineers while remaining hands-on in coding and technical execution. This role involves driving architectural decisions, mentoring talent, and col...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $210K *

Transform infrastructure projects by leading quality control strategies, mobilizing teams, and mentoring professionals to ensure effective execution of large-scale transportation and water projects na...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $120K *

Join a team that's focused on driving growth by prospecting new clients, developing relationships, and delivering tailored solutions to engineering groups while achieving sales targets and expanding m...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$155K - $180K *

Drive impactful software design and development for satellite imaging and ADCS subsystems, collaborate with cross-functional teams, and lead efforts ensuring timely, high-quality deliverables in a dyn...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$145K - $180K *

Lead complex engineering projects, collaborating with clients and multi-disciplinary teams. Mentor staff, oversee project execution, and ensure timely delivery while fostering client relationships for...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$200K - $250K *

Shape the future of power systems engineering by leading the design, standardization, and delivery of innovative electrical solutions for data centers, enhancing power reliability and efficiency acros...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$140K - $185K *

Lead day-to-day operations of multiple engineering teams, ensuring effective collaboration, timely delivery, and high-quality standards while nurturing team morale and professional growth in a remote...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Champion the delivery of renewable energy projects, leading end-to-end client engagements and ensuring successful execution across various market segments, while standardizing best practices and optim...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Elevate your career by leading cross-functional teams as a Data & ML Engineering Manager, driving innovation in machine learning and data to enhance utility resilience against climate challenges...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $200K *

Join a team that drives product innovation and engineering excellence, overseeing the development of market-leading technology solutions while enhancing collaboration between product and engineering t...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$104K - $130K *

Drive innovation by developing multi-domain co-simulation models for data center design, collaborating closely with engineering teams to enhance performance and efficiency through advanced simulation...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$69K - $103K *

Empower your career by ensuring optimal performance of medical equipment through maintenance and repairs in healthcare settings, enhancing patient care while fostering customer relationships and adher...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $115K *

Execute engineering design and management of plumbing systems for healthcare facilities. Collaborate with multidisciplinary teams to ensure quality deliverables while mentoring junior staff, utilizing...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$62K - $116K *

Drive the recruitment process by collaborating with various partners to attract and select top talent. Implement innovative strategies to build a diverse talent pipeline and enhance the employer brand...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$80K - $110K *

Engage in diverse remediation projects, leading design and implementation efforts while ensuring project success through effective management and client engagement in a collaborative environment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$125K - $145K *

Elevate internal systems by leading a dynamic team to enhance ERP alignment and deliver essential engineering solutions that support financial operations while ensuring data integrity and cross-depart...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $130K *

Join the charge in providing expert imaging support within a clinical setting to optimize diagnostic systems and enhance patient care. Be the essential on-site engineer ensuring seamless operations an...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$130K - $180K *

Grow your career with a dynamic team as you lead product engineers and drive innovative solutions, enhancing the developer experience while balancing technical excellence and user needs within a high...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.