Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$90K - $100K *

Join a team that's focused on enhancing customer experiences through effective lead management and support. You'll collaborate with field sales and utilize CRM systems to drive strategic decisions whi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Shape the future of reliability engineering as you enhance fleet performance, implement data-driven maintenance strategies, and collaborate with cross-functional teams to minimize downtime and drive o...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$130K - $160K *

Join a team that's driving innovative water resources solutions. Provide technical leadership in stormwater and drainage projects, mentor engineers, and enhance design standards nationwide while lever...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$145K - $222K *

Unlock peak performance as you lead commissioning efforts in power plants, ensuring safety and reliability through effective team management, strategic planning, and thorough oversight of equipment te...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$110K - $130K *

Champion automated testing excellence by overseeing QA standards, driving cross-functional collaboration, and ensuring robust software quality throughout the life cycle, from development to deployment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Drive your career forward by cultivating client relationships and achieving sales targets in the automotive sector. You will manage accounts and identify new opportunities, directly impacting market g...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Engineer innovative SaaS platforms and infrastructure, collaborating with cross-functional teams to deliver solutions. Leverage deep skills in cloud tech, software development, and customer insights t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Champion growth and innovation by designing, building, and maintaining scalable software products and integrations in a fast-paced, compliance-focused environment, while collaborating with teams to en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Contribute to the development of advanced electrical engineering solutions by designing protection and controls for energy systems, mentoring engineers, and ensuring high-quality project delivery acro...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Join a team that's enhancing energy solutions by executing complex electrical designs, mentoring engineers, and ensuring compliance with standards to deliver high-quality projects in power systems and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$114K - $195K *

Transform infrastructure reliability by leading innovative projects across teams. Leverage your expertise in SRE and cloud technologies to drive compliance and automation. Collaborate with cross-funct...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $135K *

Innovate advanced AI and ML solutions to enhance cybersecurity systems for the Department of Veterans Affairs. Lead design, implementation, and evaluation efforts, ensuring secure, reliable outputs to...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Deliver impactful product management for Marine Systems, guiding products from conception to global market execution while focusing on innovation, customer needs, and cross-functional collaboration to...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$135K - $195K *

Grow your career with a team that manages estimating processes and delivers precise construction cost estimates while developing preconstruction standards and fostering strong client and vendor relati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Drive project success by managing engineering tasks, mentoring teams, and collaborating with stakeholders to deliver exceptional conveyor and material handling solutions. Your problem-solving skills a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join a team that's defining the future of payments infrastructure. Lead the architecture and evolution of core payment systems, enhancing reliability and integration while driving measurable outcomes...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Transform on-premises technology with your DevOps expertise. Lead the design, implementation, and lifecycle management of innovative solutions in a collaborative team, addressing complex deployment ch...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $176K *

Join a dynamic team as a Lead Engineer, spearheading protection and controls design across major renewable and gas projects. Collaborate with diverse stakeholders, mentor junior engineers, and ensure...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$228K - $285K *

Transform the Sales Engineering function by leading a team focused on delivering strategic, high-impact solutions in AI inference. Drive customer success with architectural expertise, ensuring high st...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $115K *

Lead transformative operational excellence initiatives by optimizing processes, fostering cross-functional collaboration, and driving a data-driven decision-making culture to enhance efficiency and cu...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Develop mechanical models in Revit, translating engineering markups into coordinated layouts. Collaborate with multidisciplinary teams to ensure accuracy, resolve conflicts, and support field operatio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$152K - $172K *

Empower innovation by leading a dynamic team of engineers in building AI foundations at scale. Drive design, enhance agent observability, and foster collaboration, all while navigating fast-paced chal...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Advance interconnection studies and planning for the Western grid while mentoring teams and pioneering innovative energy solutions. Collaborate with leadership and clients to drive sustainable growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Join a team that's dedicated to driving fleet modernization and operational excellence. This role involves cross-training, troubleshooting, application deployments, and providing vital support to enha...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Take ownership of enterprise infrastructure development and maintenance, enhancing scalability and performance. Collaborate on server and storage systems, and ensure modern security integration while...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.