Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$160K - $220K *

Empower a talented Core UI engineering team to elevate frontend standards, fostering collaboration, mentoring talent, and ensuring a high-quality user experience across products while driving technica...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $189K *

Empower transformative growth by developing innovative product solutions. Manage complex technical direction for Advanced Compute Platform, collaborating cross-functionally with teams to ensure excell...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$146K - $192K *

Manage the design and development of underground transmission lines up to 500kV. Lead project teams, analyze costs, create specifications, and ensure adherence to engineering standards while collabora...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $130K *

Join us to design and develop secure backend services and APIs that enhance platform capabilities, drive enterprise adoption, and support innovative solutions leveraging AI and modern architecture...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Transform manufacturing processes by qualifying new HDPE and PET products, guiding design reviews, and resolving technical challenges. Collaborate with multidisciplinary teams to drive innovation and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $220K *

Design compelling user experiences by collaborating across teams to enhance products in the PSA ecosystem. Build and maintain design systems while ensuring craft and quality in every detail of the sof...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $200K *

Unlock potential by leading complex energy infrastructure programs. Drive effective governance, external partnerships, and cross-functional coordination to ensure timely, on-budget delivery of multi-b...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Energy & Utilities

$144K - $192K *

Deliver innovative AI solutions by collaborating in a dynamic tiger team focused on accelerating nuclear reactor development. Contribute your expertise across various AI domains to enhance engineering...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $173K *

Elevate your engineering career by leading the design and analysis of complex piping systems for various projects, ensuring structural integrity and compliance with industry standards while collaborat...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $180K *

Shape the future of AI by leading the design, deployment, and optimization of cutting-edge Generative AI and Machine Learning systems. Collaborate with teams to enhance user experience and empower bus...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Advance clinical imaging solutions by evaluating and enhancing product efficacy, ensuring customer needs inform the innovation process, and collaborating across diverse teams to improve healthcare out...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Elevate project outcomes by leading a dedicated team in providing design and quality assurance services for a diverse range of land development projects. Collaborate with clients and staff to deliver...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$114K - $183K *

Create and optimize seamless integrations across enterprise platforms, focusing on Workato and enhancing automation workflows. Collaborate with teams to drive solutions for critical business processes...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $138K *

Create innovative metal building designs while ensuring structural integrity and project adherence. Collaborate with teams to overcome engineering challenges and elevate your career in a supportive re...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $130K *

Join a team that's tackling complex construction projects across multiple locations. As a Site Superintendent, you'll lead hazardous waste cleanup and earthmoving initiatives while ensuring safety, co...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $180K *

Join a dynamic team as a technical leader, driving the architecture and development of AI/ML software solutions. Shape engineering culture and deliver high-performance systems that enhance maritime te...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Empower project success as a Lead Fire Engineer, shaping advanced building systems, leading design teams, and guiding complex engineering solutions while fostering client relationships and mentoring s...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Lead quality initiatives to establish AI-centric testing standards, ensuring robust engineering workflows in data pipelines and AI models. Drive the implementation of quality metrics and automation st...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$167K - $187K *

Join a dynamic team to manage secure network and application environments, providing executive-level reporting and developing tools for operational efficiency while ensuring compliance with federal st...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $356K *

Advance generative AI technologies by designing routing policies, evaluating benchmarks, and collaborating across teams. Contribute to all phases from research to deployment, shaping the future of AI...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Join a team that's designing and building a scalable outbound engine, optimizing prospecting strategies and tech stacks while collaborating cross-functionally to drive significant revenue growth throu...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Transform your career by leading cross-functional teams to deliver innovative software solutions. Drive engineering excellence, mentor talent, and enhance collaboration while ensuring high-quality, sc...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Optimize power generation by leading control systems engineering initiatives. You'll direct complex projects, design hardware/software solutions, and collaborate with teams to enhance performance and...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$185K - $200K *

Develop cutting-edge web solutions from legacy applications, ensuring high-quality standards and strong stakeholder collaboration while driving the modernization of financial aid technology to better...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.