Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$204K - $260K *
Champion mobile platform architecture, leading modernization efforts while ensuring cross-team collaboration and high engineering standards for expansive iOS and Android applications used by millions...
3 weeks ago
Senior Technical Engineering Manager
$175K - $195K *
Transform your career by leading a high-performing engineering team to innovate and modernize our SaaS platform architecture, ensuring excellence in product development and fostering a collaborative c...
4 days ago
Senior Structural Designer 1 - Nuclear
$77K - $118K *
Deliver innovative civil design solutions for Generation III+ Reactor projects. Collaborate with engineering teams to create detailed site layouts and drawings in a 3D modeling environment while enhan...
3 weeks ago
$80K - $110K *
Elevate your engineering career by leading automation initiatives that drive performance, safety, and consistency across manufacturing plants. Embrace continuous improvement, design innovative systems...
5 days ago
Director of Engineering, GRC Program Orchestration
$150K - $180K *
Engage with us to lead and scale a top-tier engineering organization, driving innovation in Governance, Risk, and Compliance (GRC) solutions. Elevate teams and deliver strategic value while shaping th...
1 week ago
Director of Engineering, GRC Program Orchestration
$150K - $180K *
Elevate engineering excellence by leading a high-performing team focused on advancing Governance, Risk, and Compliance (GRC) solutions. Drive innovation, collaborate cross-functionally, and shape stra...
1 week ago
$80K - $100K *
Shape the future of power distribution by providing technical support, collaborating cross-functionally, and driving innovation in customer-centric products while ensuring high-quality solutions in a...
3 days ago
$110K - $130K *
Lead the charge in managing complex utility projects, providing strategic oversight, and ensuring alignment with regulatory requirements while collaborating across functions to drive project success...
1 week ago
Senior Electrical Engineer, NA
$100K - $130K *
Join a dynamic engineering team to drive innovative design solutions for data center projects, ensuring compliance with standards while leading initiatives from concept through execution and optimizin...
3 weeks ago
$90K - $120K *
Innovate mechanical systems for aerospace applications, driving design and optimization from concept to testing while collaborating across teams on complex solutions for high-performance environments...
3 days ago
Senior Preconstruction Engineering Specialist
$67K - $101K *
Manage preconstruction engineering activities to optimize project delivery. Collaborate across teams to ensure effective communication, mitigate risks, and maintain quality while fostering innovative...
5 days ago
Senior Preconstruction Engineering Specialist
$71K - $106K *
Empower project success by managing preconstruction engineering activities, coordinating with stakeholders, and optimizing processes for efficient project delivery and risk management across multiple...
4 weeks ago
Field Engineering Project Lead
$90K - $130K *
Lead complex electrical utility projects with a focus on transmission, distribution, and relay protection upgrades. Manage execution, client relations, and ensure project compliance through meticulous...
1 week ago
Field Engineering Project Lead
$90K - $130K *
Transform project execution in our Field Engineering team, leading complex electrical utility projects and ensuring client satisfaction through expert management, compliance, and communication with st...
1 week ago
Field Engineering Project Lead
$90K - $130K *
Lead the charge in managing complex electrical utility projects, overseeing day-to-day execution of transmission and distribution upgrades while ensuring compliance and successful client interaction t...
1 week ago
Lead Mechanical Engineer - Fleet Reliability and Operations (Hydroelectric industry)
$89K - $148K *
Optimize hydro turbine and generator projects by leading engineering support and site assessments. Collaborate with a 20+ team in addressing operational challenges and ensuring project success through...
Reposted today
Field Application Engineer - Data Center Solutions
$96K - $205K *
Pioneer innovative solutions by leading technical support for data center applications. Collaborate with sales, engineering, and customers to address challenges in cooling systems, enhancing product p...
4 days ago
Senior Lead Electrical Engineer
$148K - $193K *
Lead innovative electrical design projects for complex commercial facilities. Collaborate with engineering teams, oversee all phases of design and construction, manage stakeholder relations, and drive...
5 days ago
Senior Electrical Design Engineer
$120K - $150K *
Transform data center infrastructure by leading electrical design projects from concept to commissioning. Leverage 10+ years of experience to drive design excellence and collaboration with cross-funct...
2 weeks ago
Lead Data & Analytics Engineer
$100K - $140K *
Join a team that's shaping the future of data analytics by developing robust data pipelines and infrastructure to drive effective data-driven decisions for internal and external stakeholders in a dyna...
5 days ago
Senior Principal, AI Product Owner - Agentic AI
$175K - $230K *
Lead the charge in shaping AI products for a resilient global supply chain. Drive strategies, governance, and scalable AI delivery while partnering across teams to enhance data readiness and operation...
1 week ago
$120K - $150K *
Lead the charge in engineering excellence by empowering two squads to deliver outstanding product experiences. Collaborate closely with cross-functional teams to shape technical direction and cultivat...
1 week ago
Sr Metrology Process Engineer, Technology Development
$89K - $224K *
Explore advanced metrology engineering, collaborating on memory tech processes with global partners to enhance device performance and scalability in high-volume manufacturing...
4 days ago
Support Engineering Manager - Americas
$100K - $130K *
The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...
Reposted 4 days ago
$90K - $130K *
Elevate technical excellence by designing, building, and scaling innovative API-driven systems. Collaborate and optimize workflows while embracing emerging AI technologies in a dynamic, fast-growing e...
5 days ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.