Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $140K *

Transform your career by driving innovative furnace design and operations. Leverage your expertise to conduct audits, manage projects, and ensure the reliability of glass melting systems globally, imp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Advance your engineering career by leading projects, coordinating teams, and delivering technical solutions that meet client expectations with a focus on safety and precision from concept through comp...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $150K *

Innovate in solar resource assessments and energy yield evaluations for utility-scale and distributed PV projects, enhancing methodologies and managing client engagements while delivering high-quality...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Unlock your potential by collaborating with cross-functional teams to provide expert technical guidance and innovative engineering solutions for Geopier design build projects, driving project success...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $155K *

Transform process engineering by designing and optimizing fluid and power systems. Collaborate with teams to drive innovation, create technical documentation, and ensure seamless operations across all...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $120K *

Engineer innovative geostructural solutions while leading the design and inspection processes for complex construction projects in NYC, balancing technical excellence with client-focused strategies an...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $160K *

Transform the future of structural engineering by leading medium to large projects, driving innovative design solutions, and mentoring teams while ensuring compliance and client satisfaction in a dyna...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$104K - $130K *

Unlock potential by driving innovative mechanical designs for mission-critical facilities. Collaborate with multidisciplinary teams, execute complex projects, and enhance mechanical design expertise i...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$115K - $155K *

Champion renewable energy projects by leading electrical engineering efforts, conducting high-level system studies, and mentoring teams. Ensure technical compliance, drive innovation, and collaborate...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $115K *

Unlock potential by driving the development and deployment of innovative 3D computer vision and machine learning solutions. Collaborate with a talented team to transition cutting-edge research into sc...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$200K - $230K *

Design and implement mechanical systems for public facilities. Collaborate on mega projects, ensuring compliance with industry standards and regulations while providing innovative solutions to enginee...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Accelerate your career by shaping innovative workflows and AI-driven experiences. Join a dynamic team where ownership, speed, and user-focused product development are paramount. Contribute across the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Engineer innovative electrical solutions for passenger rail systems, creating schematics and designs while guiding the development of control panels and installation procedures. Collaborate with diver...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$138K - $150K *

Pioneer advancements in fuel reliability and performance through innovative research, engaging with utilities and national labs to address challenges in nuclear fuel materials and inspection technolog...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $120K *

Lead the charge in designing and implementing engaging user experiences from concept to production, integrating cutting-edge AI tools to innovate at speed and enhance creativity...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Design innovative gas turbine solutions while empowering cross-functional collaboration, ensuring technical excellence in engineering, business development, and customer engagement for enhanced operat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Drive investigations of mechanical failures across various environments, apply engineering expertise to analyze and report on damages, and collaborate with multi-disciplinary teams for effective resol...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$73K - $118K *

Join a dynamic team as you drive mechanical engineering for power generation projects. Oversee design and integration, ensuring compliance and innovation in equipment specifications while collaboratin...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $120K *

Join a dynamic team to support and enhance data center mechanical systems, ensuring efficiency and reliability in operations through expert engineering practices and collaborative problem-solving...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$134K - $205K *

Engineer innovative solutions in nuclear power plant design, leading projects from concept to execution. Collaborate with teams on modifications, technical specifications, and evaluations while enhanc...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$80K - $120K *

Shape the future of design by solving complex challenges and enhancing our design system. Collaborate with engineers to create user-focused products that drive engagement and success through innovativ...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $100K *

Join a team that's driving innovative hydraulic solutions for transportation projects globally. Lead technical studies and design activities while collaborating with a multidisciplinary team on infras...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $100K *

Lead the charge in designing and executing hydraulic infrastructure projects, ensuring technical expertise in hydrology and hydraulics. Collaborate with an international team to deliver innovative sol...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Transportation

$70K - $95K *

Join a team that's dedicated to designing innovative mechanical systems. You will collaborate on high-level projects, ensure successful execution, and provide mentoring, all while leveraging your desi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$156K - $292K *

Oversee the full life cycle development of electric propulsion products, collaborating with multidisciplinary teams. Drive document creation and adhere to system architecture, ensuring successful inte...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.