Director, Customer Analytics Jobs in Washington, DC

Empower operational excellence by owning analytics and reporting for contact center operations. Drive automation and data integrity through Power BI, delivering actionable insights and enhancing decis...

Shape the future of external communication by leading strategic initiatives that enhance brand visibility and stakeholder engagement in the education technology sector, driving impactful narratives an...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Accelerate customer success by leading global education strategies to enhance engagement, adoption, and long-term value realization for a diverse client base in a fast-paced SaaS environment...

Lead the charge in optimizing revenue strategies across ticketing, marketing, and partnerships. Collaborate with senior leaders to drive growth using analytics and market insights, while mentoring a t...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Develop and implement scalable accounting operations, enhance financial integrity, and optimize reporting frameworks to support strategic decision-making and operational excellence in a rapidly evolvi...

Lead comprehensive global supply planning across diverse manufacturing sites, driving strategy, performance management, and operational excellence while strengthening customer service and inventory he...

Champion growth in the consumer space by driving business strategies and securing new accounts. Utilize your sales expertise in a dynamic, matrix environment to enhance client relationships and develo...

Collaborate with senior CX leaders to drive transformative customer experiences through original research, strategic engagement, and thought leadership, helping clients navigate the evolving landscape...

Shape AI solutions by leading a high-performing engineering team, driving innovation in large language models, and collaborating on impactful projects that utilize advanced AI technologies to enhance...

Shape the future of digital transformation by leading enterprise-wide process redesign, ensuring seamless integration of product, process, and quality data across functions to achieve operational exce...

Unlock potential by leading client engagements in data analytics strategy and delivering insights. Drive impactful solutions while managing teams and enhancing workforce analytics capabilities across...

Lead the charge in advancing data and analytics capabilities for clients, driving insights from people data across strategy, technology, and operational models to enhance decision-making and optimize...

Accelerate progress at managing a portfolio of Salesforce clients, driving revenue growth while ensuring exceptional client experiences. Forge strong relationships and collaborate with internal teams...

Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...

Champion data-driven insights by enhancing strategic decision-making through analytics, dashboard development, and collaboration with stakeholders within the Department of War, while ensuring data int...

Elevate user engagement by leading design for embedded analytics in a complex multi-team environment. Drive design strategy, enhance system usage, and collaborate closely with engineering to deliver e...

Join a team that's redefining customer success in a fast-paced SaaS environment. Lead and develop a passionate team while driving renewal rates and enhancing customer relationships. Thrive in a dynami...

Champion partner success by guiding MSSP/MSP relationships post-sale, driving adoption, optimizing performance, and enabling growth through strategic collaborations and exceptional technical support...

Drive the transformation portfolio by maintaining accurate reporting and analytics, enabling leaders to make informed decisions through robust data insights and visualization tools for strategic initi...

Elevate privacy compliance by developing and executing a robust global program. Collaborate with executives and cross-functional teams to ensure adherence to evolving regulations and enhance organizat...

Unlock insights and drive strategic pharmacy analytics to enhance medication outcomes and operational efficiency. Collaborate with diverse teams to transform complex data into actionable insights, imp...

Join a dynamic team to drive strategic marketing and product initiatives. Collaborate with analysts to enhance growth and profitability through innovative analytics, all while fostering talent and del...

Lead the charge in scaling a high-impact consulting organization, delivering data-driven marketing strategies that enhance client outcomes and drive revenue growth through innovative solutions and exc...