Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$110K - $130K *

Manage key capital markets activities, overseeing debt operations, cash flow forecasting, and financial risk management. Collaborate with stakeholders to prepare executive materials and support pensio...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Elevate category management for data center infrastructure by leading a high-performing team, developing strategic supplier partnerships, and driving innovative sourcing strategies to enhance operatio...

Houston, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$175K - $205K *

Transform client relationships and drive growth by leading strategic initiatives in scientific visualization, medical education, and digital engagement. Manage multidisciplinary teams and oversee acco...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$143K - $273K *

Drive strategic initiatives to optimize member experiences across digital journeys. Collaborate with cross-functional teams to leverage data insights, improve marketing effectiveness, and enhance cust...

San Antonio, TXRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate customer learning experiences by leading innovative training solutions, collaborating with stakeholders, and driving strategic initiatives to enhance success in a designated therapeutic area o...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$184K - $205K *

Discover financial modeling as you drive sales compensation and capacity strategies. Own accurate forecasts, empower executive decision-making, and transform complex data into actionable insights. Col...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $140K *

Join a team that's dedicated to driving client success in oncology. As a key leader, you'll manage relationships, oversee project delivery, and foster growth across a diverse portfolio, ensuring high...

Philadelphia, PARemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Join a team that's shaping growth strategies for Federal Civilian accounts. Leverage your expertise in federal markets to drive business development, capture opportunities, and enhance customer relati...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $145K *

Lead clinical research projects, ensuring compliance with regulations and timelines. Collaborate with teams and sponsors, manage study functions, and drive effective communication to achieve trial mil...

Boston, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Transform client relationships by driving business growth, securing profitable projects, and leveraging market access expertise. Lead teams to exceed expectations while identifying industry trends and...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Optimize client strategies and drive business growth by leading integrated media planning across channels. Collaborate with cross-functional teams to translate insights into actionable recommendations...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Media

$100K - $130K *

Champion the delivery of data and AI initiatives by engaging stakeholders and technical teams. Drive strategy and execution while ensuring alignment between business objectives and scalable technology...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $90K *

Lead the visual narrative of client brands by delivering exceptional design solutions across multiple channels. Collaborate with diverse teams to uphold high standards and participate in innovative pr...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$244K - $409K *

Drive the development of a global SME organization, leading regional teams to enhance technical selling and product direction. Transform ambiguity into structure while mentoring leaders and collaborat...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $199K *

Develop and maintain scalable data pipelines, leveraging Snowflake and cloud tools to enhance data quality and accessibility. Mentor a growing team while driving best practices in data engineering and...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $125K *

Transform audience engagement through data-driven strategies, focusing on segmentation, personalization, and campaign analytics. Collaborate with cross-functional teams to optimize digital marketing e...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$83K - $132K *

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$158K - $199K *

Empower innovation in ad formats by leading cross-functional teams to create engaging user experiences. Drive growth for new advertisers while managing strategic partnerships and executing impactful p...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$165K - $174K *

Drive innovation in ad formats by managing cross-functional teams and partnerships. Shape user experiences that engage new advertisers and enhance revenue streams, while executing strategic initiative...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$218K - $273K *

Champion the global technical alliance with Snowflake and Databricks, driving co-sell revenue through strategic planning, technical narratives, and collaborative execution across teams and events, whi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in managing client and media partner relationships, ensuring exceptional service and effective contract management while driving growth and collaboration in news media investments...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Media

$119K - $222K *

Empower the Partnerships & Alliances team by leading strategic initiatives, optimizing partner operations, and driving measurable outcomes through data-driven decision-making and technology solutions...

Frisco, TXRemote

5 days ago

  •   5 - 7 years exp.  •   Media

$100K *

Grow your career with a hands-on team transforming data chaos into clarity. Collaborate directly with clients to leverage advanced analytics and visualization tools, guiding them from frustration to i...

Indianapolis, INRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $219K *

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$126K - $176K *

Contribute to project success by managing costs, overseeing bids, and fostering strong client relationships. Engage with diverse teams to ensure transparency and effective communication throughout the...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.