Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$103K - $121K *

Champion project success by building pacing trackers and forecasting models, collaborating with Finance to enhance capacity planning and resource allocation, while providing leadership with real-time...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Transform the Customer Success landscape by leading a new NORAM scaled team, defining strategies for global customer engagement, and ensuring personalized experiences at scale across diverse segments...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Elevate your recruiting career by leading high-impact searches for Director-level and above roles. Collaborate with senior leaders to shape talent strategies, drive full-cycle recruiting, and build ex...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$144K - $288K *

Transform healthcare delivery by leading digital product strategies for specialty care and partnerships. Collaborate with clinical leaders to enhance patient outcomes and optimize costs through innova...

New York, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Partner with us to design and implement cloud-native data solutions, ensuring secure and reliable data exchange across platforms. Collaborate with teams to enhance data accessibility and support advan...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$50K - $150K *

Transform client relationships by leveraging digital solutions to drive revenue growth. Engage in consultative sales, develop strategic partnerships, and utilize industry insights to maximize account...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$50K - $150K *

Transform client relationships by leveraging digital solutions, driving revenue growth through strategic consultative sales, and fostering long-term partnerships. Engage with clients to understand the...

Houston, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$160K - $200K *

Empower enterprise growth by leading strategic sales initiatives, engaging C-suite clients, and delivering innovative, data-driven solutions that transform customer acquisition and retention for top b...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Shape the future of healthcare revenue management by leading IDR processes, ensuring compliance, and driving data-informed improvements while mentoring a team of analysts to optimize workflows and enh...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $213K *

Shape the future of data architecture by leading innovative projects, defining standards, and implementing Data Mesh principles to enhance enterprise data products and governance across the organizati...

Lancaster, PARemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $130K *

Explore data-driven insights to enhance business intelligence and optimize performance. Collaborate with teams to analyze complex data, develop reporting structures, and present findings that influenc...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$200K - $250K *

Drive critical initiatives by navigating ambiguity, building effective operating models, and ensuring measurable outcomes in a dynamic environment. Engage with leadership to implement AI solutions and...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform marketing strategies by leveraging data insights, building algorithms, and optimizing campaigns. Collaborate with cross-functional teams to enhance performance and drive growth through innov...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$142K - $202K *

Unlock commercial potential by executing transformation workstreams, collaborating with cross-functional teams, and delivering strategic insights to drive measurable results in a healthcare-focused en...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$112K - $131K *

Elevate your career by leading complex financial analyses and strategic initiatives. As a senior contributor, you'll drive enhancements in reporting, support business decisions, and mentor team member...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $220K *

Drive your career forward by leading strategic sales in banking and financial services. Build and mentor a high-performing team, set ambitious growth targets, and leverage your expertise to transform...

Charlotte, NCRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$175K - $200K *

Lead financial strategy and analysis, partnering with leadership to drive growth. Own dynamic financial models, budgeting, and forecasting while mentoring a high-performing finance team in a fast-pace...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$196K - $275K *

Accelerate progress at the forefront of digital product engineering, leading commercial growth and innovative solutions. Engage with clients to address complex challenges, leveraging technology and pr...

New York, NYRemote

Yesterday

  •   11 - 15 years exp.  •   Media

$120K - $145K *

Deliver leadership and governance for global clinical study management, ensuring projects meet timelines and budgets while fostering collaboration and operational excellence across teams and stakehold...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$142K - $168K *

Transform client experiences by leveraging deep expertise in healthcare solutions. Lead strategic initiatives, enhance client relationships, and drive impactful outcomes for high-value accounts throug...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $180K *

Drive the growth of our partner channel by leading recruitment and strategy for ISVs, VARs, and ISOs in the payments landscape. Collaborate across teams to enhance partner relationships and expand rev...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $178K *

Shape the future of biopharma by leading commercial strategy engagements, guiding clients through critical launch decisions, and delivering evidence-based recommendations to drive success in a dynamic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Champion data innovation by leading a skilled engineering team to enhance our enterprise data platform. Drive architectural excellence and streamline processes across Azure and Microsoft Fabric, ensur...

Pennsylvania, USRemote

2 days ago

  •   5 - 7 years exp.  •   Staffing

$160K - $185K *

Join a dynamic team to drive growth by engaging mid-market employers, managing the full sales cycle, and fostering long-term partnerships. Collaborate with cross-functional teams to deliver innovative...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Transform global benefits strategy by leading cross-functional teams and advising executives on integrated portfolio management, compliance, and financial sustainability to enhance employee experience...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.