Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$220K - $280K *

Lead the charge in medical strategy excellence, overseeing team growth and client relationships while translating complex medical insights into actionable brand strategies across diverse therapeutic a...

New York, NYRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Transform the creative landscape by leading innovative art direction and visual storytelling. Collaborate with a dynamic team to craft compelling concepts that resonate with our brand vision and inspi...

Chicago, ILRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$190K - $280K *

Engage in transformative marketplace initiatives by analyzing performance, identifying opportunities, and leading cross-functional teams to implement measurable improvements that enhance customer and...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $170K *

Join a team that's redefining data management by spearheading product innovation. Your insights will guide the development of user-centric software solutions, shaping the platform that empowers busine...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$370K - $490K *

Join a dynamic team to lead enterprise retail sales, driving strategic growth across diverse categories. Coach senior Account Executives, manage complex deals, and build relationships with top merchan...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$149K - $223K *

Lead a high-performing R&D team to drive innovative index research and design, ensuring timely delivery of complex projects while fostering collaboration and technical excellence across functional par...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $185K *

Partner with us to lead high-impact projects in healthcare marketing, managing budgets and teams while ensuring creative excellence and strategic alignment. Drive client success through collaboration...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$135K - $155K *

Explore a pivotal role in shaping client relationships and driving agency success. Lead complex projects, mentor teams, and leverage your marketing expertise to deliver impactful solutions in a dynami...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $190K *

Elevate our field marketing strategy by leading regional initiatives that drive demand for our software. Collaborate with sales teams to create impactful events and programs, while building and managi...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $125K *

Join a team that's dedicated to enhancing the customer experience through strategic vendor management and operational excellence. Lead initiatives that drive performance, compliance, and continuous im...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$203K - $304K *

Champion innovative operational strategies in clinical research, driving excellence in bid defense meetings and proposal development. Collaborate with cross-functional teams to enhance study execution...

United StatesRemote

2 weeks ago

  •   15+ years exp.  •   Healthcare

$180K - $205K *

Drive financial excellence by delivering insights and analysis for the Field Service organization. Collaborate across departments to enhance forecasting, budgeting, and operational efficiency while su...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$136K - $220K *

Unlock project management excellence in Global Regulatory Affairs, driving timelines and compliance for drug submissions. Collaborate cross-functionally to ensure accurate documentation and effective...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$151K - $302K *

Explore a leadership role driving growth and strategy in government health consulting. Collaborate with teams to enhance service delivery, manage vendor relationships, and support talent development w...

Washington, DCRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that's redefining audience measurement through data science. As a Senior Data Scientist, you'll independently manage audience products, translating complex data into actionable insights th...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$159K - $188K *

Transform audience and measurement products by independently owning the full lifecycle, from problem framing to delivery. Collaborate with cross-functional teams to enhance data-driven advertising sol...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $150K *

Unlock potential by driving revenue growth through strategic sales initiatives in data center security solutions. Collaborate with cross-functional teams to develop customer relationships and achieve...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $183K *

Join us in shaping the future of financial planning and analysis for a leading bank. This senior leadership role drives strategic insights, oversees financial forecasts, and partners with cross-functi...

Utah, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$79K - $122K *

Empower your career by developing innovative Microsoft 365 solutions. This role involves end-to-end Power Platform development, ensuring compliance, and collaborating with stakeholders to enhance city...

Durham, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$175K - $215K *

Launch impactful product initiatives by bridging engineering and design while driving user-centered solutions and leveraging AI tools for enhanced workflows in a high-growth environment...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Shape the future of technology project delivery by leading a high-performing team, managing strategic initiatives, and ensuring alignment with business objectives to maximize value and drive organizat...

Indianapolis, INRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Transform complex data into actionable insights by owning end-to-end data initiatives. Design scalable pipelines and models that enhance product features and analytics, ensuring data quality and relia...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive growth by leading integrated marketing strategies across channels, optimizing customer acquisition, retention, and engagement. Collaborate with cross-functional teams to leverage data and techno...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$210K - $250K *

Lead growth initiatives in digital infrastructure investment banking, driving deal origination, client relationships, and team mentorship while ensuring exceptional service delivery and execution exce...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$133K - $140K *

Unlock potential by driving business insights through reliable reporting and analysis. With your expertise, enhance decision-making, forge strong partnerships, and empower leadership with actionable d...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.