Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Senior Data Analyst, Enterprise
$122K - $171K *
Unlock potential by driving data-driven insights for Customer Success. Collaborate across teams to enhance customer journeys, optimize growth strategies, and shape analytics foundations that support A...
5 days ago
Healthcare Consulting Senior Director - Patient Experience
$225K - $275K *
Drive transformative healthcare consulting initiatives, leading engagement teams to enhance client outcomes through innovative strategies and strong leadership. Shape the future of patient experience...
Reposted 1 week ago
Data Analyst (Databricks) REMOTE
$80K - $95K *
Join a team that's dedicated to transforming healthcare data into actionable insights. This role involves analyzing complex datasets, collaborating with stakeholders, and delivering data-driven recomm...
2 weeks ago
Senior Data Scientist - Growth
$200K - $250K *
Drive your career with a strategic role that shapes customer growth through data insights. Collaborate with cross-functional teams to optimize the growth funnel, influence product direction, and enhan...
2 weeks ago
Senior Director, Technology Account Management
$185K - $220K *
Elevate your career by ensuring high-quality IT service delivery for a major financial client. Collaborate with stakeholders, manage incidents, and drive operational excellence while mentoring a team...
2 weeks ago
Director of AI Transformation and Business Modernization - Remote
$134K - $230K *
Drive transformative AI initiatives across the enterprise, collaborating with executives and stakeholders to enhance efficiency and customer experiences while delivering measurable business value...
5 days ago
Principal IT Analyst - Veeva RIM
$121K - $161K *
Transform your career by leading the design and implementation of Veeva Vault RIM, ensuring optimal performance and compliance while collaborating with cross-functional teams to enhance user experienc...
3 weeks ago
Senior Manager, Content Marketing
$110K - $130K *
Deliver compelling content that engages security practitioners through blogs, whitepapers, and videos. Collaborate with experts to create impactful narratives and optimize for search, ensuring visibil...
Yesterday
Manager of Data Engineering & Delivery (Data Science Production Engineering)
$127K - $159K *
Lead a dynamic Data Engineering team to develop innovative data solutions, supporting essential healthcare operations. Drive operational effectiveness, compliance, and collaboration while enhancing da...
Reposted yesterday
Senior Director, Platform Prioritization & Delivery
$196K - $243K *
Lead the charge in cross-functional delivery, managing prioritization and execution across diverse teams. Drive organizational effectiveness while fostering collaboration and trust, ensuring initiativ...
3 weeks ago
Director, Field & Channel Marketing Operations
$241K - $272K *
Unlock potential by leading integrated marketing strategies that enhance customer and partner engagement, drive revenue growth, and strengthen relationships across sales and channel operations in a dy...
2 weeks ago
$84K - $105K *
Drive project success by managing client relationships and leading implementation strategies. Collaborate with teams to assess needs, develop plans, and ensure timely delivery while navigating challen...
5 days ago
$84K - $105K *
Deliver exceptional client engagement by managing project success, assessing needs, and developing strategic plans. Lead cross-functional teams to ensure timely and budget-compliant implementations wh...
2 weeks ago
$115K - $140K *
Accelerate progress at our organization by leading demand generation strategies, optimizing campaigns across various channels, and collaborating with cross-functional teams to drive qualified pipeline...
1 week ago
$95K - $115K *
Lead the charge in revenue management by collaborating with cross-functional teams to ensure accurate revenue recognition and financial reporting, while enhancing accounting processes in a dynamic env...
Reposted today
DIRECTOR/SR. DIRECTOR, DESIGN - REIMBURSEMENT SUPPORT
$135K - $160K *
Join a team that's dedicated to crafting and implementing effective patient support programs. As a strategic leader, you will drive program design, coordinate stakeholder engagement, and ensure succes...
Reposted 3 weeks ago
Senior Audience Marketing Manager
$82K - $229K *
Unlock potential by owning audience strategy for a key industry vertical, driving marketing investment to pipeline outcomes. Collaborate with sales and customer success to optimize campaigns and ensur...
3 weeks ago
Staff Product Marketing Manager (PMM), Patient Growth
$190K - $238K *
Lead the transformation of patient experiences in mental health care by shaping marketing strategies that drive acquisition, activation, and retention. Collaborate across teams to enhance messaging an...
6 days ago
$170K - $190K *
Drive the growth of our executive community by building innovative channels and systems. Collaborate with leadership to leverage proprietary data, enhance engagement, and create impactful content that...
2 weeks ago
Senior Director, Global People Operations
$232K - $290K *
Shape the future of global People Operations by leading innovative HR service delivery, enhancing employee experiences, and driving operational excellence in a rapidly scaling biopharmaceutical enviro...
3 weeks ago
Technical Product Manager - AI & Data Analytics
$155K - $160K *
Drive the data and AI strategy by collaborating with clients, shaping predictive roadmaps, and translating complex problems into actionable product development, enhancing customer-facing analytics and...
Reposted 1 week ago
Technical Client Success Specialist
$70K - $110K *
Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...
1 month ago
Senior Manager, Monetization- Audiences & Data (REMOTE)
$95K - $158K *
Shape the future of audience data strategy by developing scalable products, enhancing targeting capabilities, and fostering cross-functional collaboration to drive data access and compliance in a dyna...
3 weeks ago
Director of Sales, Strategic Accounts
$120K - $145K *
Transform strategic accounts by driving revenue growth and fostering long-term partnerships. Collaborate with sales teams to deliver tailored solutions, ensuring customer satisfaction and market expan...
1 week ago
Account Director, Strategist - Telecommunications
$178K - $223K *
Champion innovative marketing strategies by leading pre-sale initiatives that align client goals with creative concepts in a fast-paced telecommunications environment for a top-tier content creator...
Reposted 4 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.