Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$148K - $313K *

Unlock potential by serving as a strategic advisor to enterprise clients, guiding them in architecting AI-first solutions within the Life Sciences sector, while driving internal initiatives and enhanc...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $300K *

Lead a dynamic team of relationship managers to drive growth in the Emerging Middle Market. Utilize your extensive experience to enhance client relations, acquire new business, and maintain exceptiona...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Engage with enterprise customers to drive growth and success through strategic account management. Build relationships, execute tailored strategies, and leverage industry expertise to expand major acc...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Accelerate progress at the forefront of pricing strategy and operations. Lead cross-functional teams to innovate pricing models, enhance profitability, and drive market competitiveness while managing...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $130K *

Join a team that's bridging data science and architecture to enhance data governance, mapping, and quality. Collaborate with stakeholders to ensure accurate data definitions and support enterprise arc...

Virginia, USRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$154K - $242K *

Champion operational excellence by leading global tax provisions and compliance. Collaborate with cross-functional teams to enhance processes, mentor talent, and drive strategic tax initiatives while...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$164K - $205K *

Unlock potential by driving the vision and execution of Data Security products, collaborating with cross-functional teams to enhance a cloud security platform that empowers innovation and business gro...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Design and develop advanced analytics solutions, transforming complex healthcare data into actionable insights using Azure Databricks and Power BI. Collaborate with cross-functional teams to enhance r...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $185K *

Elevate executive and client experiences by designing luxury hospitality programs across a national portfolio, ensuring exceptional service standards and memorable interactions in corporate environmen...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive growth by building and scaling credit card acquisition channels through innovative affiliate partnerships, targeted paid search, and social programs, while collaborating with cross-functional te...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$187K - $257K *

Empower transformation initiatives by leading enterprise projects, managing stakeholder relationships, and driving strategic outcomes. Collaborate with diverse teams to define program strategies and e...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$120K - $125K *

Transform data analytics initiatives by leading multiple projects, engaging stakeholders, and driving solutions from inception to delivery. Collaborate with technical teams to ensure alignment with mi...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $218K *

Champion user-centered information experiences by leading a distributed team to create impactful technical documentation and content strategies that enhance customer and developer engagement across mu...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $186K *

Join a team that's dedicated to building strong client relationships while leading strategic initiatives in the retirement industry. Leverage your expertise to educate clients, resolve issues, and dri...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Accelerate progress at client engagement by bridging presales and post-sales strategies. Leverage data insights to enhance marketing outcomes, foster collaboration, and build strong client relationshi...

CanadaRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$85K - $95K *

Drive your career forward by leveraging your analytical skills and software implementation experience in a dynamic consulting environment. Collaborate with teams and clients to enhance business proces...

Chicago, ILRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Innovate your career by building agile marketing systems that leverage AI and data. Own the demand generation engine, connecting audience insights and multi-channel campaigns to drive measurable growt...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$67K - $104K *

Unlock your potential by analyzing and implementing advanced fraud mitigation strategies. Collaborate with teams to enhance risk management and deliver effective solutions that protect financial insti...

Florida, USRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$89K - $134K *

Engage with clients by managing strategic account plans, driving growth initiatives, and enhancing relationships. Collaborate with cross-functional teams to deliver client-focused solutions, ensuring...

North Carolina, USRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $119K *

Join a team that's dedicated to enhancing renal care through data analytics. Oversee analytic plans, manage a team of analysts, and collaborate with healthcare providers to drive clinical and financia...

Denver, CORemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$65K - $101K *

Empower teams by supervising Tier I Knowledge Center agents, ensuring outstanding support for external users. Your leadership will drive performance, manage escalations, and improve service excellence...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $195K *

Innovate with us to develop and deploy cutting-edge AI solutions that enhance advertising measurement products. Collaborate across teams to drive impactful data-driven decisions and expand our capabil...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Accelerate progress at an innovative healthcare firm by leading account-based marketing initiatives. Collaborate closely with Sales to create impactful marketing plays that engage targeted health syst...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Champion client success by managing media dashboard projects and audience creation across multiple accounts. Collaborate with teams to ensure accurate tracking and actionable insights, driving perform...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Media

$105K - $150K *

Lead the charge in executive support and strategic sales initiatives, managing schedules, communications, and events for the EVP of Global Client Services. Drive efficiency and stakeholder engagement...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.