Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Senior Director, Strategic Sales
$442K - $492K *
Accelerate progress at our organization by leading a high-performing sales team, driving growth strategies, and building strong relationships with enterprise customers and partners to achieve ambitiou...
2 days ago
Associate Director, Compliance
$110K - $130K *
Drive the enhancement of Compliance Monitoring and Testing programs, ensuring regulatory alignment and effective risk management. Collaborate with stakeholders to improve operational efficiency and su...
1 week ago
Manager, Loyalty Program Operations
$97K - $122K *
Unlock potential by driving loyalty program enhancements through data analysis, collaboration, and strategic insights. Shape player engagement and business performance by leveraging analytics and oper...
Reposted 2 weeks ago
Directeur financer / Director of finance
$125K - $150K *
Lead the Finance department, driving strategy and financial planning while overseeing all financial activities. Utilize modern technologies to enhance processes and reporting, guiding the organization...
6 days ago
Enterprise Customer Success Manager II
$111K - $168K *
Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...
Reposted 4 weeks ago
1740 - Director, Strategic Sourcing Facilities- Healthcare
$125K - $185K *
Transform the future of healthcare sourcing by leading strategic initiatives, managing a dedicated team, and driving cost-saving projects across Facilities categories to ensure high-quality service de...
1 week ago
$176K - $220K *
Lead the charge in driving sustainable revenue growth by managing a high-performing team of Account Executives focused on acquiring new clients in the financial sector, ensuring effective sales execut...
Today
$192K - $258K *
Join a team that's shaping construction risk management across global projects. Lead efforts in governance, compliance, and audit for data center development while collaborating with key stakeholders...
4 weeks ago
$120K - $145K *
Empower your career by leading a dynamic disputes team to ensure timely resolution of cardholder claims, optimize operational efficiency, and minimize fraud losses while collaborating across the organ...
6 days ago
$100K - $120K *
Lead the charge in managing payor negotiation analytics, ensuring compliance and profitability through detailed analysis, tracking, and collaboration with internal teams to optimize contract performan...
2 weeks ago
Senior Analyst, ALM & Treasury
$88K - $141K *
Empower financial strategies by analyzing interest rate and liquidity risks. Collaborate with stakeholders to enhance capital planning and reporting processes while ensuring compliance with regulation...
6 days ago
Senior Executive Compensation Analyst
$79K - $115K *
Unlock potential by serving as a strategic compensation resource, collaborating with HR and leadership to design and implement executive compensation programs that attract top talent and ensure market...
1 week ago
$120K - $160K *
Transform data into actionable insights by owning the analytics pipeline from ingestion to visualization. Collaborate with cross-functional teams to create trusted models and metrics that empower deci...
5 days ago
Senior Director, Analytical Sciences
$215K - $240K *
Shape the future of drug development by leading analytical strategies, ensuring compliance and optimization of processes across lifecycle stages, and collaborating with cross-functional teams and exte...
4 weeks ago
$180K - $220K *
Champion data-driven innovation by leading advanced predictive analytics and modeling initiatives. Collaborate cross-functionally to enhance strategic decision-making and drive business growth with im...
Reposted 4 weeks ago
Director, Cost of Care Solutions
$129K - $162K *
Unlock potential by leading enterprise-wide Cost of Care solutions. Drive scalability, optimize deployment, and enhance operational effectiveness across diverse markets, collaborating with stakeholder...
Reposted 6 days ago
Senior Medical Director - Oncology
$254K - $382K *
Transform clinical research by leading strategic medical initiatives, ensuring operational excellence, and fostering collaboration across teams. Drive innovation and mentor future leaders while delive...
Yesterday
Director, Translational Pharmacokinetics - DMPK
$177K - $283K *
Unlock potential by leading pharmacokinetic modeling for early-stage drug development. Collaborate with cross-functional teams to enhance drug absorption, distribution, metabolism, and excretion (ADME...
1 week ago
$94K - $161K *
Transform data-driven decision-making by managing complex data science projects. Collaborate across teams to ensure seamless execution from model development to deployment, driving measurable business...
4 weeks ago
MSP Sales Acceleration Manager, US & Canada
$171K - $214K *
Unlock potential by driving sales activation and enablement for MSP/MSSP partners. Engage in training, demand generation, and partner collaboration to ensure successful service launches and ongoing sa...
1 week ago
$120K - $145K *
Transform data into actionable insights by building models that optimize carrier selection for auto insurance shoppers. Own media buying models to enhance ROAS, ensuring effective deployment and monit...
1 week ago
Customer Onboarding Operations Manager
$100K - $120K *
Transform customer activation by leading operational readiness and training coordination. Manage a team to streamline onboarding processes and enhance productivity, ensuring customers reach their init...
Reposted 6 days ago
REMOTE: Senior Marketing Operations Lead (Lifecycle & Automation)
$100K - $120K *
Transform marketing operations by designing and optimizing automation and engagement programs that drive measurable outcomes. Collaborate with cross-functional teams to enhance lead management and rep...
1 week ago
Manager, Clinical Data Management
$110K - $130K *
Innovate within a dynamic team, driving impactful projects and solutions that enhance operational efficiency and foster growth across multiple departments. Your expertise will shape strategic initiati...
Today
SVP & GM, Financial Institutions
$210K - $250K *
Accelerate progress at a leading financial institution by driving growth and sales performance. Lead a high-performing team to deepen client partnerships and execute commercial strategies, impacting o...
Today
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.