Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$442K - $492K *

Accelerate progress at our organization by leading a high-performing sales team, driving growth strategies, and building strong relationships with enterprise customers and partners to achieve ambitiou...

RemoteRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Drive the enhancement of Compliance Monitoring and Testing programs, ensuring regulatory alignment and effective risk management. Collaborate with stakeholders to improve operational efficiency and su...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$97K - $122K *

Unlock potential by driving loyalty program enhancements through data analysis, collaboration, and strategic insights. Shape player engagement and business performance by leveraging analytics and oper...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the Finance department, driving strategy and financial planning while overseeing all financial activities. Utilize modern technologies to enhance processes and reporting, guiding the organization...

Montreal, QCRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$111K - $168K *

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $185K *

Transform the future of healthcare sourcing by leading strategic initiatives, managing a dedicated team, and driving cost-saving projects across Facilities categories to ensure high-quality service de...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$176K - $220K *

Lead the charge in driving sustainable revenue growth by managing a high-performing team of Account Executives focused on acquiring new clients in the financial sector, ensuring effective sales execut...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$192K - $258K *

Join a team that's shaping construction risk management across global projects. Lead efforts in governance, compliance, and audit for data center development while collaborating with key stakeholders...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Empower your career by leading a dynamic disputes team to ensure timely resolution of cardholder claims, optimize operational efficiency, and minimize fraud losses while collaborating across the organ...

Omaha, NERemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in managing payor negotiation analytics, ensuring compliance and profitability through detailed analysis, tracking, and collaboration with internal teams to optimize contract performan...

Kennesaw, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $141K *

Empower financial strategies by analyzing interest rate and liquidity risks. Collaborate with stakeholders to enhance capital planning and reporting processes while ensuring compliance with regulation...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $115K *

Unlock potential by serving as a strategic compensation resource, collaborating with HR and leadership to design and implement executive compensation programs that attract top talent and ensure market...

Somerville, MARemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$120K - $160K *

Transform data into actionable insights by owning the analytics pipeline from ingestion to visualization. Collaborate with cross-functional teams to create trusted models and metrics that empower deci...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$215K - $240K *

Shape the future of drug development by leading analytical strategies, ensuring compliance and optimization of processes across lifecycle stages, and collaborating with cross-functional teams and exte...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Champion data-driven innovation by leading advanced predictive analytics and modeling initiatives. Collaborate cross-functionally to enhance strategic decision-making and drive business growth with im...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$129K - $162K *

Unlock potential by leading enterprise-wide Cost of Care solutions. Drive scalability, optimize deployment, and enhance operational effectiveness across diverse markets, collaborating with stakeholder...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$254K - $382K *

Transform clinical research by leading strategic medical initiatives, ensuring operational excellence, and fostering collaboration across teams. Drive innovation and mentor future leaders while delive...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$177K - $283K *

Unlock potential by leading pharmacokinetic modeling for early-stage drug development. Collaborate with cross-functional teams to enhance drug absorption, distribution, metabolism, and excretion (ADME...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$94K - $161K *

Transform data-driven decision-making by managing complex data science projects. Collaborate across teams to ensure seamless execution from model development to deployment, driving measurable business...

Richardson, TXRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$171K - $214K *

Unlock potential by driving sales activation and enablement for MSP/MSSP partners. Engage in training, demand generation, and partner collaboration to ensure successful service launches and ongoing sa...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform data into actionable insights by building models that optimize carrier selection for auto insurance shoppers. Own media buying models to enhance ROAS, ensuring effective deployment and monit...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Transform customer activation by leading operational readiness and training coordination. Manage a team to streamline onboarding processes and enhance productivity, ensuring customers reach their init...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Transform marketing operations by designing and optimizing automation and engagement programs that drive measurable outcomes. Collaborate with cross-functional teams to enhance lead management and rep...

Salt Lake City, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate within a dynamic team, driving impactful projects and solutions that enhance operational efficiency and foster growth across multiple departments. Your expertise will shape strategic initiati...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$210K - $250K *

Accelerate progress at a leading financial institution by driving growth and sales performance. Lead a high-performing team to deepen client partnerships and execute commercial strategies, impacting o...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.