Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$189K - $222K *

Champion client success by leading post-sale operations, ensuring seamless onboarding, delivery, and retention. Drive growth through strategic account management and operational excellence while foste...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$165K - $195K *

Transform enterprise sales and modernization for retirement technology. Lead a team of Sales Engineers, engaging with diverse stakeholders to deliver tailored solutions and drive impactful customer ex...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate your career by leading a dynamic team in transforming cloud and application security. Drive innovative AI-driven DevSecOps strategies while ensuring compliance and fostering collaboration acro...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $155K *

Transform client implementations by leading project scoping, defining solutions, and ensuring successful execution. Collaborate with teams to align business needs with technology, while managing multi...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Drive enterprise sales by closing new and existing accounts, leveraging deep product knowledge and customer relationships to exceed revenue targets and deliver innovative solutions in the big data and...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Shape the future of enterprise sales by driving innovation and closing deals. Collaborate with key stakeholders to expand customer vision and exceed revenue targets while managing complex sales cycles...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in designing and implementing complex operational workflows that enhance service delivery and client experience. Collaborate with cross-functional teams to drive continuous improvement...

Johnson City, TNRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $140K *

Engage with Private Equity firms to develop strategic partnerships, promoting supply chain services and driving revenue growth through effective channel management and collaboration with stakeholders...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Transportation

$135K - $150K *

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $185K *

Engage the customer lifecycle by developing scalable marketing programs that enhance onboarding, retention, and expansion. Collaborate cross-functionally to transform insights into impactful strategie...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $125K *

Lead the execution of CIAM strategy by optimizing authentication intelligence and fraud detection tools. Collaborate with cross-functional teams to enhance security, reduce friction, and drive data-in...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$185K - $256K *

Join a team that's redefining CMC strategies in life sciences. You'll engage with industry leaders, drive software adoption, and shape market narratives to enhance product lifecycle management and ope...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$99K - $124K *

Unlock potential by driving the creation and maintenance of Gainsight CSP content, ensuring seamless integration across marketing and RevOps. Lead quality assurance, collaborative workflows, and repor...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $190K *

Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $140K *

Unlock potential by managing and enhancing customer relationships through expert engagement and strategic solutions, ensuring satisfaction and driving retention for medium to large commercial accounts...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $124K *

Shape the future of client partnerships by leading strategic growth initiatives, enhancing relationships, and driving revenue through innovative AI tools and workflows. Collaborate with teams to optim...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $160K *

Drive client success in our lab network by managing relationships, ensuring renewals, and identifying growth opportunities. Collaborate across teams to enhance processes and improve client experiences...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$192K - $303K *

Empower innovation as you lead the strategy and development of core platform primitives, driving the future of agentic systems and ensuring product teams can rapidly create and deploy advanced agents...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $197K *

Lead the charge in managing strategic client relationships and projects, leveraging your extensive cost management expertise in the data centre sector. Empower teams through mentorship while driving b...

Birmingham, ALRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$175K - $326K *

Lead risk and analytics for Specialty Finance, shaping frameworks and strategies to enhance risk-adjusted performance. Collaborate with stakeholders to ensure effective risk management and product str...

Columbus, OHRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in transforming business needs into actionable data solutions. Collaborate with stakeholders to define requirements, prioritize backlogs, and deliver impactful data products that drive...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Optimize technology risk management across the enterprise by leading proactive assessments, ensuring alignment with regulatory standards, and embedding risk insights into decision-making for cloud, cy...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$186K - $279K *

Accelerate commercial growth by overseeing marketing operations and sales enablement strategies. Collaborate with cross-functional teams to optimize processes, enhance lead generation, and implement i...

Redwood City, CARemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$175K - $210K *

Drive the go-to-market strategy for an AI-powered enterprise search platform, leading a high-performing sales team to achieve revenue goals while fostering strategic partnerships and aligning with pro...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Empower global cybersecurity service delivery by leading client-focused operations, driving growth, and ensuring excellence in managed services. Foster a high-performing team while enhancing client ou...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.