Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$150K - $180K *

Accelerate progress at driving revenue growth through strategic sales initiatives, building client relationships, and enhancing cybersecurity solutions for organizations, while managing the complete s...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$141K - $234K *

Transform healthcare analytics by leveraging advanced statistics and machine learning to uncover insights from complex datasets. Collaborate with experts to innovate and develop data-driven solutions...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $120K *

Empower our clients by managing content tooling and multi-channel delivery. Lead the vision and strategy for communications execution, ensuring messages are delivered efficiently and effectively acros...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $170K *

Pioneer a high-performing sales team focused on public safety solutions. Drive strategic partnerships, enhance sales processes, and coach executives to excel in complex government sales, ensuring impa...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Join a dynamic team to design and implement AI workflows that integrate models, enterprise data, and business logic, delivering reliable production solutions and collaborating with various stakeholder...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Oversee and manage AI data operations programs, ensuring high-quality data for model training. Collaborate with cross-functional teams to resolve challenges and implement scalable solutions that align...

Menlo Park, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $148K *

Lead the charge in transforming complex healthcare supply chain data into actionable insights, dashboards, and models that drive performance improvement and support strategic consulting engagements fo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Drive compliance excellence by leading insurance operations, optimizing processes, and mitigating risks across a commercial loan servicing portfolio while ensuring adherence to regulatory and investor...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$126K - $173K *

Champion the development of Provider Direct Connect capabilities, driving product vision and strategy while collaborating with cross-functional teams to enhance provider engagement and deliver scalabl...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Partner with us to enhance executive talent strategies through data-driven insights, ensuring effective succession planning and leadership development. Leverage your expertise in talent management pla...

Georgia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Drive impactful data insights by developing Power BI dashboards and reports. Collaborate with stakeholders to translate complex data into actionable strategies, enhancing decision-making across supply...

Houston, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$150K - $180K *

Unlock potential by driving sales strategy and value analysis, partnering with cross-functional teams to enhance proposals, pricing, and contracts. Lead market research and client engagement to optimi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$241K - $448K *

Drive the Americas Commercial Legal team, leading negotiations on complex software agreements while fostering collaboration and developing talent. Engage with stakeholders to ensure legal alignment an...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$175K - $334K *

Drive your career by leading a global team in cybersecurity operations, shaping enterprise-wide strategies for detection and response, and ensuring rapid threat remediation while enhancing operational...

Hartford, CTRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Manage delivery leadership for life sciences CRM transformation programs, ensuring high-quality implementations and migrations. Collaborate with cross-functional teams to meet client expectations and...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$148K - $175K *

Lead the charge in providing actionable insights and thought leadership to clients, driving strategic innovation with a strong focus on AI in supply chain. Collaborate with stakeholders, mentor teams...

Irving, TXRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$185K - $275K *

Join a team that's driving revenue growth through strategic marketing initiatives. You'll lead regional marketing efforts, develop account-based strategies, and collaborate with sales to optimize pipe...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$177K - $364K *

Join a high-performance analytics team to enhance data foundations, tooling, and insights. Collaborate cross-functionally to shape innovative products and ensure data quality and democratization while...

San Francisco, CARemote

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Transform product strategy for high-performance data processing. Collaborate with cross-functional teams to drive innovation in cloud-native environments, ensuring seamless integration and exceptional...

Cary, NCRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $178K *

Transform data governance by leading initiatives that bridge legal compliance, data security, and technology operations. Drive innovative self-service workflows while ensuring compliance across divers...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $175K *

Empower client success by leading account health, driving growth, and managing budgets. Collaborate with cross-functional teams to deliver integrated campaigns while mentoring your account team and en...

United StatesRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$180K - $215K *

Transform corporate engagement by leading a high-performing team to integrate nature into business strategies, driving impactful outcomes for conservation and sustainability across diverse sectors and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$154K - $246K *

Join a dynamic team to lead advanced network planning initiatives, guiding strategic projects and shaping product roadmaps. Leverage your expertise to drive innovation in network optimization and ment...

Ottawa, ONRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's redefining client success! Lead and develop a dynamic group of 15-30 professionals while owning end-to-end department performance, delivering exceptional outcomes and driving organi...

CanadaRemote

Reposted today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Unlock potential by driving enterprise sales through strategic prospecting and relationship management. Collaborate with cross-functional teams to close complex deals and leverage AI tools to enhance...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.