Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Sr. Manager, Customer Experience FI
$85K - $106K *
Engineer customer-centric strategies and lead operational excellence initiatives. Oversee service delivery for major clients, driving continuous improvement and cross-functional collaboration to enhan...
1 week ago
Lead Analyst, Business Intelligence
$111K - $167K *
Join a dynamic team as a strategic analytics partner, driving insights and performance improvements across revenue cycle operations. Collaborate with leaders to define KPIs, analyze data, and create i...
6 days ago
Director, Influencer & Community Marketing
$105K - $125K *
Seeking a strategic leader to drive influencer and community marketing initiatives, enhancing engagement and growth across platforms while managing relationships with creators and brand partners to co...
2 weeks ago
Senior Account Director (Medical Affairs)
$155K - $175K *
Lead the charge in client partnerships while driving strategic growth and team development. Utilize your expertise to deliver impactful insights and solutions in a fast-paced, evolving environment, en...
Reposted 1 week ago
Account Executive - New England
$220K - $260K *
Unlock potential by driving new business acquisition in a defined territory, focusing on net-new logos and maximizing revenue growth. Engage with C-level executives to present tailored cybersecurity s...
3 weeks ago
VP, Data Strategy & Governance
$180K - $220K *
Drive the enterprise data strategy and governance, ensuring data quality, compliance, and accessibility. Lead cross-functional teams to foster a data-rich culture, enabling advanced analytics and AI r...
Reposted today
Vice President of Transformation and Shared Services
$190K - $200K *
Elevate operational excellence by leading transformation initiatives and optimizing Shared Services. Collaborate with senior leaders to drive measurable improvements in productivity, cost efficiency...
1 week ago
$110K - $130K *
Lead and mentor a global team overseeing clinical trial supply operations. Drive compliance and operational excellence across clinical logistics activities, ensuring timely delivery of materials that...
Reposted yesterday
Senior Product Manager - Financial Services AI
$160K - $180K *
Shape the future of financial services by defining AI-driven product strategies and requirements. Collaborate with cross-functional teams to turn complex regulated needs into actionable insights, driv...
4 weeks ago
Senior Sales Director - Life Science
$120K - $230K *
Unlock potential by driving strategic sales in the Life Sciences sector. Engage with key stakeholders, shape IT solutions, and achieve ambitious growth targets while leveraging your extensive network...
3 weeks ago
Senior Product Marketing Manager
$110K - $130K *
Drive the future of product marketing by shaping positioning, go-to-market strategies, and sales enablement. Collaborate with cross-functional teams to enhance customer education and competitive intel...
3 weeks ago
Director, Finance Systems Strategy and Transformation
$145K - $288K *
Shape the future of finance by leading transformation initiatives, modernizing technology stacks, and integrating AI to enhance operational efficiency across multiple finance domains with measurable b...
Reposted 1 week ago
Director, Revenue Systems Analytics
$210K - $302K *
Drive the strategy and execution of a unified GTM tech stack, enhancing revenue operations through analytics and AI. Lead a high-performing team to optimize systems across marketing, sales, and custom...
Reposted yesterday
Director, Applications, Lab Systems
$181K - $291K *
Lead the charge in managing the full systems development lifecycle for enterprise applications, ensuring data quality and integrity while evolving best practices across healthcare operations and suppo...
Yesterday
$80K - $95K *
Transform complex cybersecurity narratives into engaging content that captivates audiences across various formats. Collaborate with cross-functional teams to enhance brand storytelling and drive conve...
3 weeks ago
Sr. Performance Strategist, Collections
$120K - $170K *
Contribute to performance optimization by diagnosing shifts in a $30B portfolio. Leverage data insights to drive strategic recommendations, enhance client outcomes, and collaborate with cross-function...
1 week ago
Director of Applied AI Engineering
$207K - $290K *
Elevate your career by leading a dynamic Applied AI team, transforming innovative AI solutions into production-ready systems within a regulated financial environment, while collaborating across depart...
2 weeks ago
$158K - $213K *
Oversee day-to-day accounting and treasury operations, ensuring accuracy and compliance. Lead month-end close processes, refine internal controls, and develop a high-performing team while integrating...
Reposted 6 days ago
Director, Client Strategy and Growth
$185K - $210K *
Engage with clients to drive retention and growth strategies, fostering deep relationships and collaboration across teams. Leverage market insights to enhance product offerings and ensure client succe...
3 weeks ago
$150K - $180K *
Drive enterprise pipeline growth by leading integrated campaigns and demand generation strategies. Collaborate with cross-functional teams to optimize sales processes and build a high-performing marke...
5 days ago
Director, Global Partner Marketing
$150K - $180K *
Champion a global partner marketing strategy that drives measurable revenue through collaboration with partners, sales, and marketing teams. Lead a distributed team to create impactful go-to-market pr...
3 weeks ago
$199K - $370K *
Lead a dynamic team of Sales Specialists to drive growth and revenue in the Risk sector. Collaborate with leadership to enhance customer engagement, implement strategic solutions, and achieve sales ta...
3 weeks ago
Director, Global Commercial Finance Business Partner
$180K - $270K *
Champion strategic financial partnerships to drive performance and influence decision-making. Collaborate across functions to ensure alignment with enterprise goals and enhance financial insights for...
Reposted 3 weeks ago
$125K - $150K *
Manage customer success, implementation, and support to drive retention and expansion. Own metrics, diagnose churn, and enhance onboarding. Lead a team to create a seamless customer journey and ensure...
2 weeks ago
$213K - $321K *
Lead and develop a high-performing sales team, driving regional growth through effective strategy, coaching, and relationship-building. Own forecasting and operational cadence while fostering a cultur...
2 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.