Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$182K - $215K *

Transform executive engagement by building strategic advisor relationships, designing impactful experiences, and leveraging industry insights to elevate pay governance as a strategic priority for clie...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a dynamic team to lead AI-driven pricing innovations in insurance. Shape strategies, evaluate models, and drive high-value applications to market. Your leadership will empower data scientists and...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$86K - $137K *

Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$151K - $256K *

Elevate pricing strategies for banking products, driving value through data analysis and market insights. Collaborate cross-functionally to optimize pricing models and enhance profitability across div...

New York, NYRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive revenue growth by managing key customer accounts and expanding market share in the envelope manufacturing sector. Leverage industry expertise and relationship-building skills to deliver tailored...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Join a team that's redefining audit practices by leading the transition to an agentic operating model. Collaborate across functions to innovate audit methodologies and drive transformation for clients...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Join a team that's redefining enterprise data management by leading the design and delivery of Informatica MDM solutions. Leverage your expertise to create scalable data models and governance processe...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $150K *

Innovate within the Clinical Insights team as you drive analytics product delivery and AI platform development, collaborating with healthcare clients to shape software solutions and enhance user exper...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Unlock potential by joining a dynamic team to drive purchasing processes, focusing on builder relations, financial analysis, and program growth. Your expertise will shape the future of home constructi...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$72K - $120K *

Lead a multi-disciplinary team in developing machine learning algorithms to enhance clinical decision support, leveraging healthcare datasets for innovation and making vital discoveries that drive pro...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$171K - $265K *

Strategize and lead the operations technology vision, driving modernization and innovation across platforms to enhance business outcomes in customer service, claims, and digital solutions, while foste...

Richmond, VARemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$298K *

Drive strategic financial planning and forecasting for global subscription services. Collaborate with leaders to enhance decision-making, improve processes, and mentor junior staff, ensuring alignment...

San Mateo, CARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $133K *

Elevate financial performance by analyzing P&L data, resolving invoicing challenges, and leveraging AI tools to drive impactful insights and narratives that enhance retailer partnerships and operation...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$144K - $288K *

Engage in a pivotal leadership role overseeing core network infrastructure operations. Drive stability, performance, and security across WAN and LAN environments while mentoring a skilled team and man...

RemoteRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K *

Drive data-driven decision-making by developing automated reporting solutions. Collaborate with cross-functional teams to enhance enterprise reporting, ensuring accuracy and efficiency while translati...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$156K - $204K *

Drive data alignment and enhance business processes by designing robust data pipelines and infrastructure. Collaborate with cross-functional teams to ensure data quality and accessibility, enabling ef...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Discover new opportunities as you drive enterprise sales in the Tech sector. Leverage your expertise in SaaS and AI to manage complex deals, collaborate cross-functionally, and deliver high-impact sol...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive operational excellence by leading a team of Project Managers to deliver large-scale data center fit-out projects, ensuring compliance with standards while enhancing customer experience and foste...

Dallas, TXRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $231K *

Advance your career by leading healthcare analytics initiatives that transform data into impactful insights, drive performance, and enhance decision-making across departments while fostering innovatio...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$115K - $140K *

Lead and develop a high-performing team of Customer Success Managers, driving measurable value across a diverse customer portfolio while ensuring operational excellence and retention strategies are ef...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team to lead customer success for SMBs, driving retention and growth. You'll coach a team, streamline onboarding, and leverage data and AI to enhance customer engagement and satisfactio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $303K *

Empower leadership by providing strategic advisory and operational support, enhancing decision-making and execution within a dynamic environment, while ensuring alignment with organizational objective...

RemoteRemote

Reposted today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the development of a compelling brand narrative and content strategy, empowering Sales and Marketing teams with impactful assets. Manage a team and external partners to consistently deliver high...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $106K *

Engineer customer-centric strategies and lead operational excellence initiatives. Oversee service delivery for major clients, driving continuous improvement and cross-functional collaboration to enhan...

Coppell, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$111K - $167K *

Join a dynamic team as a strategic analytics partner, driving insights and performance improvements across revenue cycle operations. Collaborate with leaders to define KPIs, analyze data, and create i...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.