Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$135K - $160K *

Advance your career by managing financial operations for project teams, enhancing reporting accuracy, and leading financial analysis to support clinical trials and strategic decision-making...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $155K *

Lead and mentor a team of data engineers to design, develop, and maintain scalable data pipelines and warehouses, collaborating with stakeholders to deliver key metrics and establish data strategy acr...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$120K - $145K *

Shape the future of AI by leading advanced analytics initiatives, optimizing workflows, and deploying innovative solutions for enterprise clients. Collaborate with cross-functional teams to drive impa...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$173K - $198K *

Lead the evolution of data architecture, driving real-time capabilities and AI integration. Collaborate with executives and teams to enhance data quality, governance, and scalability while mentoring a...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$98K - $127K *

Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $131K *

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $199K *

Champion client success by driving Professional Services sales and revenue generation. Collaborate across North America to enhance client relationships and maximize value through effective solution im...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $100K *

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock potential by leading product marketing strategies for developer-facing solutions. Collaborate across teams to enhance messaging, drive customer engagement, and ensure successful deployments, al...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$98K - $157K *

Transform product marketing for ERP platforms by crafting compelling messaging and content. Collaborate with cross-functional teams to drive go-to-market strategies and enhance customer engagement thr...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive operational excellence by managing initiatives for machine learning models and AI features. Collaborate across teams to optimize processes, monitor KPIs, and enhance data-driven decision-making...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $120K *

Elevate talent management by executing core programs, enhancing employee experience, and driving performance initiatives. Lead cross-functional projects, ensuring accountability and operational contin...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $120K *

Elevate pricing strategies by analyzing data, guiding deals, and enhancing profitability. Collaborate across teams to drive smarter pricing decisions and improve seller experiences, ensuring competiti...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in expanding staffing solutions across government sectors. Drive business development, operational excellence, and consultant delivery while ensuring scalable growth and profitability...

Indianapolis, INRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in leveraging web analytics to drive insightful data solutions, establishing KPIs, implementing tracking strategies, and delivering actionable recommendations for optimizing client onl...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock strategic insights as a Senior Financial Analyst, driving financial performance and process improvements across departments. Collaborate with leaders to enhance decision-making and support grow...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Drive your career with a strategic role focused on enhancing project management standards and integrating enterprise initiatives. Collaborate with leaders to improve clarity, prioritization, and execu...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$157K - $292K *

Elevate legal technology solutions by leading architecture design and integration with partners. Collaborate across teams to ensure scalable, secure offerings that meet customer needs while guiding a...

United StatesRemote

5 days ago

  •   11 - 15 years exp.  •   Media

$117K - $189K *

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

RemoteRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Unlock potential by bridging business and technical teams to define and implement master data management and governance solutions, ensuring data quality and compliance across the organization...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead enterprise sales initiatives by forging client relationships, negotiating complex deals, and driving revenue growth through tailored strategies, leveraging AI tools to enhance efficiency and cust...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$165K - $200K *

Lead the charge in shaping product marketing strategy for a diverse portfolio, driving go-to-market initiatives and enhancing customer engagement. Collaborate with executives to elevate brand position...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $240K *

Lead the charge in driving strategic people initiatives that enhance organizational effectiveness and performance within a high-growth sales environment. Collaborate with senior leadership to align ta...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $130K *

Support the financial planning and analysis for Executive Leadership, encompassing budgeting, forecasting, and reporting. Collaborate cross-functionally to drive profitability through data-driven insi...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.