Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$140K - $160K *
Transform client relationships by leading strategic accounts, mentoring peers, and leveraging AI tools to enhance customer success practices. Drive impactful change while managing high-stakes, complex...
1 week ago
Director, Account Management & Partnerships
$120K - $150K *
Lead the charge in managing client and media partner relationships, ensuring exceptional service and effective contract management while driving growth and collaboration in news media investments...
4 weeks ago
Director, Cost of Care Solutions
$129K - $162K *
Unlock potential by leading enterprise-wide Cost of Care solutions. Drive scalability, optimize deployment, and enhance operational effectiveness across diverse markets, collaborating with stakeholder...
Reposted 1 week ago
$110K - $130K *
Accelerate progress at the forefront of litigation support services. Join a dynamic team dedicated to client success, driving sales strategies, and enhancing customer satisfaction while achieving pers...
1 week ago
$110K - $130K *
Unlock potential by becoming a trusted advisor in litigation support services, driving sales growth through client engagement, strategic partnerships, and expert knowledge in Electronic Data Discovery...
1 week ago
$107K - $145K *
Drive growth by identifying and securing new business opportunities in risk management and medical education. Collaborate with teams to develop proposals, manage sales pipelines, and ensure alignment...
Reposted yesterday
$80K - $95K *
Empower client success by managing onboarding and project delivery, ensuring clients realize software value. Collaborate with stakeholders to drive adoption, satisfaction, and long-term relationships...
3 weeks ago
Client Director- US West (Professional Services Sales)
$132K - $199K *
Champion client success by driving Professional Services sales and revenue generation. Collaborate across North America to enhance client relationships and maximize value through effective solution im...
2 weeks ago
$160K - $175K *
Empower client success by leading account health, driving growth, and managing budgets. Collaborate with cross-functional teams to deliver integrated campaigns while mentoring your account team and en...
Reposted 5 days ago
$90K - $110K *
Engage with clients, driving success in digital campaign execution. Become an expert in programmatic advertising processes, enhancing customer satisfaction through effective communication and collabor...
Reposted 2 weeks ago
Manager, Client Services (Benefits Administration Outsourcing)
$92K - $116K *
Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...
Reposted 1 week ago
Senior Director, Real Estate & Workplace Strategy
$190K - $210K *
Advance our real estate strategy by leading portfolio planning, workplace design, and data analysis. Collaborate with internal teams and external partners to optimize office spaces, enhance employee e...
6 days ago
Program Director, Professional Services
$180K - $200K *
Accelerate progress at regional Professional Services by leading teams, driving growth and quality in consulting engagements while fostering strategic partnerships and developing innovative service of...
Reposted 2 weeks ago
Director, Experience / Creator Events
$115K - $135K *
Join a team that's shaping innovative experiential solutions while leading client services. Oversee project delivery from concept to execution, nurture client relationships, and scale talent in a dyna...
Reposted 2 days ago
Director, Data & Distribution Partnerships
$190K - $275K *
Advance the Data & Distribution Partnerships function by innovating and scaling data reseller and distribution models, building commercial arrangements, and leading a team to create revenue-generating...
Reposted 2 weeks ago
Head, Client Training & Adoption
$126K - $154K *
Help us shape the future of client training and adoption in healthcare technology. This role leads the design and delivery of impactful training programs, ensuring clients achieve operational excellen...
Today
$120K - $150K *
Unlock potential by originating and managing commercial mortgage and equity investments across Southern California and Las Vegas. Collaborate with a dynamic team to evaluate opportunities and drive st...
1 week ago
Director, Qualified Success Architecture
$171K - $273K *
Empower revenue teams by building and leading a world-class Success Architecture team. Drive implementation, adoption, and technical credibility while fostering strategic partnerships across Product...
2 weeks ago
Director of Workday Consulting
$210K - $240K *
Elevate your career by leading and optimizing Workday HCM practices, ensuring excellence in project delivery, client satisfaction, and team performance while managing complex client needs and driving...
4 weeks ago
$110K *
Elevate channel strategy and partner relationships to drive revenue growth, enhance market positioning, and ensure effective collaboration across teams, while managing negotiations and performance met...
3 weeks ago
$197K - $228K *
Elevate client partnerships by leading strategic accounts, driving retention and growth while managing complex relationships and commercial outcomes across integrated capabilities...
2 weeks ago
$150K - $180K *
Accelerate regional commercialization of innovative cell therapies by leading strategic initiatives, enhancing customer engagement, and ensuring optimal patient access while collaborating cross-functi...
1 week ago
Director, Partnerships and Business Development - Southeast
$150K - $180K *
Transform your career by driving strategic partnerships in healthcare. Leverage your extensive relationships within benefits consulting to influence and expand business opportunities while collaborati...
Reposted 4 weeks ago
Business Strategy Director (Financial Services, Healthcare & Life Sciences)
$197K - $313K *
Join a team that's redefining business strategy by crafting innovative, industry-specific solutions for enterprise clients. Drive transformation and deliver exceptional value through collaboration and...
1 week ago
Executive Director, Service Delivery - Public Sector
$190K - $225K *
Lead the charge in delivering exceptional services to State and Local Government accounts. Drive strategic initiatives, enhance customer satisfaction, and support business development efforts while ma...
2 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.