Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$150K - $180K *
Help us drive revenue growth by leading the full sales cycle in the Digital Science sector, engaging with C-suite leaders and aligning solutions with enterprise strategies to enhance decision-making a...
3 weeks ago
Director, Pricing & Monetization
$146K - $244K *
Transform pricing and monetization strategies across a complex portfolio, driving alignment and execution with cross-functional teams to enhance customer value and profitability while leading innovati...
5 days ago
Director, Affordable Housing Operations, Multifamily
$127K - $150K *
Join us to oversee affordable housing operations, ensuring compliance and performance excellence across our portfolio. Collaborate with property management and clients to enhance service delivery and...
Reposted 5 days ago
Senior Director, Experiential Ops & Production
$170K - $190K *
Transform live experiences by leading high-volume, quick-turn activations. Drive production excellence from concept to execution, ensuring quality, safety, and budget adherence while managing multiple...
2 weeks ago
$150K - $180K *
Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...
Reposted 4 weeks ago
$150K - $180K *
Elevate your career by driving growth in a dynamic tech sales environment. Shape strategic relationships, harness IT knowledge, and close high-impact opportunities in a remote setting while traveling...
Reposted 2 days ago
DIRECTOR - STRATEGIC SOLUTIONS & PERFORMANCE
$160K - $185K *
Transform client value and operational performance by leveraging data-driven insights, financial modeling, and strategic solutions. Collaborate across teams to enhance service delivery and drive measu...
2 days ago
Associate Client Services Manager
$115K - $130K *
Lead the charge in managing client relationships by overseeing a dedicated team of Project Managers and Technical Analysts, ensuring high-quality service delivery, effective project execution, and str...
6 days ago
Senior Director, Commercial Account Management, General Contractors
$235K - $323K *
Elevate your career by leading a high-performing team focused on driving sales strategy and execution for Commercial General Contractors. Foster a culture of accountability and collaboration while ach...
3 days ago
Director, Acquisitions & Transactions
$150K - $180K *
Lead multifamily transactions from sourcing to closing, ensuring disciplined execution and strategic alignment across teams. Drive outcomes through strong negotiation, relationship management, and a r...
5 days ago
Senior Program Director, NewWorld Strategies
$145K - $175K *
Shape the future of business development by driving client engagement and project execution. Collaborate closely with leadership to source, pitch, and manage opportunities, ensuring seamless onboardin...
1 week ago
$175K - $225K *
Lead the charge in shaping strategic program management across a diverse client portfolio. Oversee a team of professionals to ensure excellence in execution, governance, and client engagement while dr...
1 week ago
Associate Director, Social Media
$90K - $115K *
Elevate your career by leading innovative social media programs that connect healthcare clients with their audiences. Drive strategic content development and manage cross-functional teams to ensure im...
Reposted 1 week ago
Account Director Senior - NeoCloud Enterprise
$139K - $185K *
Lead the charge in driving growth for major enterprise accounts by aligning customer priorities with Lumen's diverse portfolio, ensuring strategic execution from acquisition to expansion while advisin...
4 weeks ago
Director, Client Solutions Architects, Northeast (Remote)
$300K - $350K *
Lead and develop a regional team of Client Solutions Architects, connecting business priorities with technology solutions. Balance team leadership with hands-on client engagement to drive growth and e...
1 week ago
Director of Expert Services, Security and Risk
$150K - $180K *
Drive strategic initiatives in Security and Risk Services, leading a team of consultants to enhance customer value and operational resilience across North America. Foster relationships, ensure deliver...
1 week ago
$85K - $95K *
Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...
Reposted 3 weeks ago
$85K - $95K *
Elevate your career by driving revenue growth and strategic partnerships across diverse media platforms. Collaborate with teams to create impactful advertising solutions that resonate with influential...
3 weeks ago
Senior Analyst of Transformation
$95K - $115K *
Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...
Reposted 2 weeks ago
Director, Regional Product Management
$221K - $387K *
Lead the charge in adapting global AI product strategies to local markets, ensuring commercial success through tailored solutions, effective sales enablement, and customer engagement. Drive innovation...
1 week ago
Executive Director, Clinical Development
$246K - $332K *
Lead a dynamic team in shaping clinical development strategies for rare kidney diseases. Collaborate across functions to drive innovative trials, ensuring patient-centered approaches and operational f...
1 week ago
Sales Director, New Business - Financial Services
$175K - $241K *
Empower a high-performing sales team in the Financial Services sector, driving new business growth and fostering long-term client relationships. Lead with a consultative approach to exceed revenue tar...
1 week ago
Senior Analyst, Client Insights
$124K - $145K *
Join our Client Insights team to transform data into actionable insights that drive sales and merchant retention. Collaborate across analytics, product, and strategy to enhance AI-driven solutions for...
2 weeks ago
Director of Business Development , Research & Intelligence
$275K - $350K *
Lead the charge in building a subscription research business, driving sales and market strategy across energy, trading, and institutional sectors. Collaborate with analysts to tailor offerings and est...
Yesterday
Vice President, Enterprise PMO
$247K - $345K *
Unlock potential by leading enterprise-wide strategic initiatives, optimizing program execution, and enhancing technology portfolio management. Drive cross-functional collaboration and operational eff...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.