Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$150K - $180K *

Help us drive revenue growth by leading the full sales cycle in the Digital Science sector, engaging with C-suite leaders and aligning solutions with enterprise strategies to enhance decision-making a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $244K *

Transform pricing and monetization strategies across a complex portfolio, driving alignment and execution with cross-functional teams to enhance customer value and profitability while leading innovati...

New Jersey, USRemote

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$127K - $150K *

Join us to oversee affordable housing operations, ensuring compliance and performance excellence across our portfolio. Collaborate with property management and clients to enhance service delivery and...

Chicago, ILRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$170K - $190K *

Transform live experiences by leading high-volume, quick-turn activations. Drive production excellence from concept to execution, ensuring quality, safety, and budget adherence while managing multiple...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$150K - $180K *

Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Elevate your career by driving growth in a dynamic tech sales environment. Shape strategic relationships, harness IT knowledge, and close high-impact opportunities in a remote setting while traveling...

New Hampshire, USRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$160K - $185K *

Transform client value and operational performance by leveraging data-driven insights, financial modeling, and strategic solutions. Collaborate across teams to enhance service delivery and drive measu...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$115K - $130K *

Lead the charge in managing client relationships by overseeing a dedicated team of Project Managers and Technical Analysts, ensuring high-quality service delivery, effective project execution, and str...

Overland Park, KSRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$235K - $323K *

Elevate your career by leading a high-performing team focused on driving sales strategy and execution for Commercial General Contractors. Foster a culture of accountability and collaboration while ach...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead multifamily transactions from sourcing to closing, ensuring disciplined execution and strategic alignment across teams. Drive outcomes through strong negotiation, relationship management, and a r...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $175K *

Shape the future of business development by driving client engagement and project execution. Collaborate closely with leadership to source, pitch, and manage opportunities, ensuring seamless onboardin...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$175K - $225K *

Lead the charge in shaping strategic program management across a diverse client portfolio. Oversee a team of professionals to ensure excellence in execution, governance, and client engagement while dr...

Boston, MARemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $115K *

Elevate your career by leading innovative social media programs that connect healthcare clients with their audiences. Drive strategic content development and manage cross-functional teams to ensure im...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$139K - $185K *

Lead the charge in driving growth for major enterprise accounts by aligning customer priorities with Lumen's diverse portfolio, ensuring strategic execution from acquisition to expansion while advisin...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$300K - $350K *

Lead and develop a regional team of Client Solutions Architects, connecting business priorities with technology solutions. Balance team leadership with hands-on client engagement to drive growth and e...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Drive strategic initiatives in Security and Risk Services, leading a team of consultants to enhance customer value and operational resilience across North America. Foster relationships, ensure deliver...

Dallas, TXRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$85K - $95K *

Engage with brands to drive holistic revenue growth and strategic partnerships across digital, print, and experiential platforms. Utilize your sales expertise to identify opportunities and create impa...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Media

$85K - $95K *

Elevate your career by driving revenue growth and strategic partnerships across diverse media platforms. Collaborate with teams to create impactful advertising solutions that resonate with influential...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$221K - $387K *

Lead the charge in adapting global AI product strategies to local markets, ensuring commercial success through tailored solutions, effective sales enablement, and customer engagement. Drive innovation...

Santa Clara, CARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$246K - $332K *

Lead a dynamic team in shaping clinical development strategies for rare kidney diseases. Collaborate across functions to drive innovative trials, ensuring patient-centered approaches and operational f...

San Diego, CARemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$175K - $241K *

Empower a high-performing sales team in the Financial Services sector, driving new business growth and fostering long-term client relationships. Lead with a consultative approach to exceed revenue tar...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$124K - $145K *

Join our Client Insights team to transform data into actionable insights that drive sales and merchant retention. Collaborate across analytics, product, and strategy to enhance AI-driven solutions for...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$275K - $350K *

Lead the charge in building a subscription research business, driving sales and market strategy across energy, trading, and institutional sectors. Collaborate with analysts to tailor offerings and est...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$247K - $345K *

Unlock potential by leading enterprise-wide strategic initiatives, optimizing program execution, and enhancing technology portfolio management. Drive cross-functional collaboration and operational eff...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.