Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$120K - $145K *
Lead the charge in transforming marketing strategies and team dynamics, driving growth and brand awareness across diverse business units while aligning with strategic objectives and fostering collabor...
3 days ago
Account Executive, Managed Services
$80K - $120K *
Engage clients by driving sales of Managed and Professional Services, identifying opportunities, and delivering tailored solutions. Cultivate relationships to exceed revenue targets while leveraging i...
Yesterday
$192K - $243K *
Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...
Reposted 4 weeks ago
$230K - $242K *
Lead the charge in customer success for enterprise software, driving growth and retention across a strategic portfolio. Influence retailer partnerships, enhance adoption, and transform the CS organiza...
Reposted 4 weeks ago
$170K - $195K *
Engage in strategic account acquisition for our Legal Technologies sector, focusing on sourcing, qualifying, and closing new enterprise accounts. Drive revenue growth through complex sales cycles whil...
1 week ago
$170K - $185K *
Join a dynamic team to define and lead product strategy for Family Building Navigation, enhancing member engagement through innovative digital experiences and personalized support while collaborating...
6 days ago
Director, Events & Experiences
$110K - $130K *
Launch impactful B2B events by developing strategies, managing budgets, and executing flawless experiences. Collaborate with marketing leaders to enhance brand presence and foster relationships throug...
Reposted 1 week ago
$111K - $167K *
Join a team that's driving healthcare transformation by leading client integration initiatives. Collaborate across departments to ensure seamless transitions, operational readiness, and long-term succ...
Yesterday
VP, Content Expert, Market Access
$160K - $200K *
Shape the future of market access strategy by integrating payer, provider, and patient perspectives. Lead cross-functional teams to develop impactful strategies that enhance therapy positioning and su...
6 days ago
Director of Insurance Plan Management
$120K - $150K *
Transform the landscape of dental negotiations by leading strategic partnerships with payers, optimizing contracts, and driving revenue growth through data-driven insights and collaborative execution...
1 week ago
Director, Product Management Financials
$150K - $180K *
Shape the future of healthcare technology by leading product management efforts. Drive innovation and strategy while mentoring a team to enhance software solutions that improve patient outcomes and op...
4 days ago
Sales and Account Manager Director
$110K - $130K *
Drive market growth in Canada by leading sales and account management efforts. Collaborate with anchor customers to establish success stories and shape product offerings, while building a Canadian tea...
3 days ago
$82K - $100K *
Join a team that's dedicated to driving client success through strategic account management, operational excellence, and strong partnerships. You'll lead client relationships, manage complex portfolio...
3 weeks ago
Director of Data Analytics and Solutions
$125K - $156K *
Drive data excellence by leading analytics initiatives, enhancing governance, and integrating systems. Collaborate with leadership to deliver impactful insights and ensure compliance while leveraging...
1 week ago
Digital Consulting Director, Oracle Cloud Financials
$160K - $225K *
Deliver strategic leadership in enterprise-scale Oracle Financial implementations, guiding design sessions and managing diverse teams to ensure successful project execution and client satisfaction acr...
3 weeks ago
Senior Manager, PMO (P&C Insurance)
$140K - $175K *
Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...
Yesterday
Director, Enterprise Portfolio Enablement
$110K - $130K *
Drive your career with a strategic role focused on enhancing project management standards and integrating enterprise initiatives. Collaborate with leaders to improve clarity, prioritization, and execu...
4 weeks ago
Sales Director, Executive Benefits
$120K - $150K *
Accelerate your career by leading sales growth and strategic partnerships in the Executive Benefits sector. Drive revenue, expand market presence, and enhance employee protection through innovative id...
2 weeks ago
$125K - $150K *
Grow your career by owning enterprise sales processes, building relationships, and closing deals in home décor, beauty/wellness, and online retail. Drive significant revenue growth by leveraging consu...
Reposted today
$122K - $177K *
Unlock potential by leading HRIS strategy and optimization, overseeing a team to enhance Workday and UKG systems. Drive transformation and collaboration across HR, Finance, and Operations for impactfu...
1 week ago
Business Development Director, US Rockies and West Coast
$125K - $150K *
Optimize business growth by identifying new opportunities and building relationships with key stakeholders. Leverage solution-selling expertise to drive enterprise sales and achieve revenue targets wh...
1 week ago
$183K - $229K *
Drive operational excellence as a senior leader, overseeing market performance, managing physician and payer partnerships, and executing strategic plans to achieve financial and clinical targets in a...
2 weeks ago
$131K - $155K *
Manage complex projects by leading teams, coordinating with clients, and ensuring timely delivery of services. Leverage your expertise to drive project success and enhance client satisfaction while ov...
Reposted 5 days ago
Manager, Client Delivery Experience (CDE PMO) - Remote
$105K - $163K *
Champion client success by leading project teams to deliver high-quality card processing solutions. Drive enhancements, manage complex implementations, and ensure client satisfaction through effective...
4 weeks ago
$165K - $185K *
Unlock potential by leading integrated facilities management for a pharmaceutical portfolio. Oversee operations, vendor management, and compliance while driving financial performance and fostering str...
Reposted today
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.