Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$80K - $95K *

Reimagine payroll processes by building and managing US and international payroll systems. Own compliance, tax filings, and month-end close while collaborating with teams to ensure accuracy and effici...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $219K *

Unlock your potential as a Lead Networking Engineer, driving innovative network solutions and enhancements. Collaborate with teams to resolve complex issues and lead projects that support efficient da...

Waltham, MARemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join a team that's redefining cloud solutions by architecting and delivering complex Azure engagements. Lead migrations, mentor engineers, and drive innovation while ensuring robust security and gover...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $123K *

Unlock potential by bridging business problems with AI solutions, designing and deploying impactful tools within 90-day sprints. Collaborate with teams to streamline workflows, enhance decision-making...

Hoboken, NJRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's driving growth by sourcing and closing new business while nurturing existing accounts. You'll be the trusted operator ensuring client satisfaction and pipeline predictability, colla...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $200K *

Unlock potential by transforming workflows and enhancing team capabilities through AI. Collaborate across departments to implement innovative solutions that streamline operations and drive sustained a...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $195K *

Champion the growth of our Integrations team by leading the delivery of third-party integrations and platform capabilities, fostering a collaborative culture, and driving continuous improvement for im...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$84K - $150K *

Join a team that's shaping the future of engineering solutions by leading technical engagement and demand creation, driving strategic plans, and fostering relationships with key stakeholders in a dyna...

Oregon, USRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Consumer Technology

$103K - $181K *

Transform user experiences by developing and enhancing frontend applications using JavaScript, React, and TypeScript. Collaborate in an Agile environment to deliver high-quality software solutions whi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Drive the technical design and delivery of innovative AI agent solutions, leading a team to ensure operational readiness and quality. Collaborate with stakeholders to define requirements and guide eng...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Accelerate innovation by merging creative technology with AI capabilities, driving impactful solutions that enhance workflows and empower teams. Collaborate across disciplines to transform emerging te...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$185K - $240K *

Unlock the potential of AI solutions for U.S. Government clients by leading technical engagements, translating complex challenges into actionable strategies, and delivering impactful demonstrations th...

Reston, VARemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Lead the charge in enhancing infrastructure reliability and automation for large-scale game development projects, collaborating with teams to implement cloud solutions and streamline CI/CD processes...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Pioneer the development of secure platform capabilities for enterprise clients, collaborating across teams to define product scope, manage complex requirements, and ensure successful delivery in highl...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$172K - $260K *

Join a dynamic team to lead the development of AI retrieval systems and agent infrastructure, driving innovation and quality in AI applications while collaborating across functions to enhance performa...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Optimize our product suite to elevate financial advisory capabilities through innovative AI solutions. Lead the entire product lifecycle, collaborating with diverse teams to transform complex workflow...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Innovate AI-driven business applications by designing Python services and APIs that enhance data processing capabilities in both cloud and on-premises settings, ensuring robust performance and seamles...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$128K - $170K *

Champion robust sales strategies to drive new business across Fortune 100 accounts, leveraging your expertise to uncover client pain points and deliver innovative cloud solutions to achieve strategic...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Champion innovative AI solutions by integrating and deploying cutting-edge applications. Collaborate with teams to enhance customer experiences and drive value through advanced technology in a dynamic...

Dallas, TXRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Staffing

$125K - $155K *

Innovate product strategy and execution, bridging cross-functional teams to deliver impactful solutions that align with customer needs and organizational goals throughout the product lifecycle...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Champion the migration to a modern Databricks lakehouse, designing robust data pipelines and ensuring data quality. Collaborate with teams to enhance analytics capabilities and set technical standards...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Advance your career by leading product strategy for supply chain orchestration. Drive technical decisions, collaborate with cross-functional teams, and leverage AI to enhance workflows, ensuring measu...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform complex data systems by designing and implementing scalable solutions that enhance analytics and drive business intelligence in a collaborative, Agile environment focused on healthcare compl...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Drive customer success by building relationships, enhancing product adoption, and delivering value in a dynamic SaaS environment. Collaborate cross-functionally to ensure client satisfaction and reten...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$103K - $162K *

Join a team that's shaping the future of data engineering by influencing product teams and driving insights. Collaborate with experts to enhance data quality and governance while developing innovative...

Seattle, WARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.