Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$150K - $180K *

Lead the charge in optimizing production infrastructure for a high-throughput application. Manage AWS deployments, enhance availability, and drive critical initiatives impacting millions of users glob...

New York, NYRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Business Services

$95K - $125K *

Join a team that's transforming HR and payroll solutions by engaging clients, conducting tailored demos, and bridging business needs with technical expertise to enhance workforce management and compli...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $176K *

Drive innovation in document processing by leading high-impact projects, shaping architecture, and optimizing performance in a queue-driven pipeline. Collaborate across teams to enhance AI products an...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$176K - $221K *

Elevate customer success by leading strategic account management, driving retention and growth for high-value clients. Collaborate with cross-functional teams to deliver exceptional experiences and ac...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$108K - $115K *

Unlock your potential as a full stack engineer, collaborating in an agile team to develop innovative applications and features, while leveraging cutting-edge AI technologies to enhance product offerin...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $175K *

Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $240K *

Elevate your career by designing and building robust distributed systems. Lead architectural decisions, ensure reliability, and mentor engineers while tackling complex challenges in regulated environm...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $212K *

Lead the charge in engineering excellence across device product areas, managing teams and driving innovation in patient engagement technology. Collaborate closely with cross-functional teams while mai...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $204K *

Unlock the potential of a global content platform by owning its web delivery layer. Collaborate with engineering teams to ensure reliability, automate processes, and enhance performance for millions o...

New York, NYRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$159K - $235K *

Lead the charge in designing and operating secure access management systems, enabling seamless integration for engineering teams while enhancing operational excellence and security across platforms...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $135K *

Lead the design and implementation of enterprise software solutions, collaborating with diverse teams to enhance provider data processes and ensure compliance with industry standards while driving per...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$78K - $98K *

Shape the future of AEC workflows by leading product ownership and Agile delivery for an Engineering Tools team. Collaborate with cross-functional stakeholders to prioritize needs, validate outcomes...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's committed to developing and managing AWS environments for innovative web applications, ensuring seamless deployment and operation of complex IVR systems with a focus on performance...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $165K *

Elevate our product management efforts by driving innovation in cybersecurity. Collaborate with cross-functional teams to deliver impactful data-driven analytics, leveraging user insights and industry...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Join a team that's dedicated to ensuring reliability at scale. You'll manage compute, networking, and storage, driving performance and stability while adapting to rapid changes in production environme...

San Francisco, CARemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Design and build innovative web applications and APIs, taking ownership of projects from architecture to deployment. Collaborate with a dynamic team to leverage AI tools and deliver impactful solution...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$152K - $223K *

Drive operational transformation and cloud readiness by leading database modernization initiatives, improving reliability and engineering excellence through automation and best practices while mentori...

RemoteRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$96K - $154K *

Develop and maintain quality software for internal stakeholders, focusing on Python and AWS. Collaborate in an Agile environment, define architecture, and mentor junior developers while enhancing lega...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$193K - $309K *

Innovate by leading the development of scalable features for our Sports & Entertainment platform. Collaborate across teams to enhance customer experiences and drive Toast's success while mentoring fel...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$131K - $176K *

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's shaping database strategies and standards. In this role, you'll enhance database performance, ensure data integrity, and collaborate with engineering teams to optimize our database...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform product capabilities by leading strategy and execution for shared workflows, ensuring seamless integration and user experience across platforms. Drive measurable outcomes through customer in...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Join a dynamic team to architect scalable AI solutions in healthcare, enhancing patient communication and safety. Lead cross-team projects, mentor engineers, and drive innovation in AI engineering pra...

Orlando, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $220K *

Champion the evolution of scalable infrastructure in a multi-cloud environment, collaborating with engineering teams to enhance reliability and performance for AI-driven healthcare solutions...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Empower enterprise clients by delivering strategic insights and solutions that enhance hiring processes. Drive growth through relationship management and data analysis, ensuring clients achieve measur...

San Francisco, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.