Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior / Staff Site Reliability Engineer
$150K - $180K *
Lead the charge in optimizing production infrastructure for a high-throughput application. Manage AWS deployments, enhance availability, and drive critical initiatives impacting millions of users glob...
Reposted 1 month ago
Pre-Sales Solutions Engineer, HCM
$95K - $125K *
Join a team that's transforming HR and payroll solutions by engaging clients, conducting tailored demos, and bridging business needs with technical expertise to enhance workforce management and compli...
3 days ago
Senior Software Engineer- Rust / C++
$94K - $176K *
Drive innovation in document processing by leading high-impact projects, shaping architecture, and optimizing performance in a queue-driven pipeline. Collaborate across teams to enhance AI products an...
2 weeks ago
$176K - $221K *
Elevate customer success by leading strategic account management, driving retention and growth for high-value clients. Collaborate with cross-functional teams to deliver exceptional experiences and ac...
2 weeks ago
Software Engineer - Technology
$108K - $115K *
Unlock your potential as a full stack engineer, collaborating in an agile team to develop innovative applications and features, while leveraging cutting-edge AI technologies to enhance product offerin...
1 week ago
Senior Cloud Infrastructure Engineer
$150K - $175K *
Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...
Reposted 1 week ago
Senior/Staff Software Engineer (Platform and Execution Model)
$180K - $240K *
Elevate your career by designing and building robust distributed systems. Lead architectural decisions, ensure reliability, and mentor engineers while tackling complex challenges in regulated environm...
3 weeks ago
Sr. Manager, Software Engineering-Android & Device Platforms
$154K - $212K *
Lead the charge in engineering excellence across device product areas, managing teams and driving innovation in patient engagement technology. Collaborate closely with cross-functional teams while mai...
2 weeks ago
Site Reliability Engineer, Reuters
$110K - $204K *
Unlock the potential of a global content platform by owning its web delivery layer. Collaborate with engineering teams to ensure reliability, automate processes, and enhance performance for millions o...
2 days ago
Senior Software Engineer, Proactive Security - Platform
$159K - $235K *
Lead the charge in designing and operating secure access management systems, enabling seamless integration for engineering teams while enhancing operational excellence and security across platforms...
Yesterday
Application Development Engineer II
$75K - $135K *
Lead the design and implementation of enterprise software solutions, collaborating with diverse teams to enhance provider data processes and ensure compliance with industry standards while driving per...
3 weeks ago
Product Owner / Senior Product Owner - Engineering Tools
$78K - $98K *
Shape the future of AEC workflows by leading product ownership and Agile delivery for an Engineering Tools team. Collaborate with cross-functional stakeholders to prioritize needs, validate outcomes...
1 week ago
$110K - $130K *
Join a team that's committed to developing and managing AWS environments for innovative web applications, ensuring seamless deployment and operation of complex IVR systems with a focus on performance...
Reposted today
$138K - $165K *
Elevate our product management efforts by driving innovation in cybersecurity. Collaborate with cross-functional teams to deliver impactful data-driven analytics, leveraging user insights and industry...
Reposted 2 weeks ago
Member of Technical Staff (Site Reliability Engineer, Cloud Infrastructure)
$130K - $155K *
Join a team that's dedicated to ensuring reliability at scale. You'll manage compute, networking, and storage, driving performance and stability while adapting to rapid changes in production environme...
4 days ago
Senior Software Engineer (Full Stack)
$160K - $200K *
Design and build innovative web applications and APIs, taking ownership of projects from architecture to deployment. Collaborate with a dynamic team to leverage AI tools and deliver impactful solution...
2 weeks ago
Principal Engineer - Database Platform Engineering & SRE
$152K - $223K *
Drive operational transformation and cloud readiness by leading database modernization initiatives, improving reliability and engineering excellence through automation and best practices while mentori...
Reposted 3 days ago
Software Engineer II - Engineering
$96K - $154K *
Develop and maintain quality software for internal stakeholders, focusing on Python and AWS. Collaborate in an Agile environment, define architecture, and mentor junior developers while enhancing lega...
Reposted 2 weeks ago
Staff Software Engineer, Enterprise
$193K - $309K *
Innovate by leading the development of scalable features for our Sports & Entertainment platform. Collaborate across teams to enhance customer experiences and drive Toast's success while mentoring fel...
Reposted 2 days ago
Principal Business Technology Product Manager
$131K - $176K *
Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...
Reposted 1 month ago
$110K - $130K *
Join a team that's shaping database strategies and standards. In this role, you'll enhance database performance, ensure data integrity, and collaborate with engineering teams to optimize our database...
1 week ago
Principal Product Manager, Platform and Shared Capabilities
$120K - $145K *
Transform product capabilities by leading strategy and execution for shared workflows, ensuring seamless integration and user experience across platforms. Drive measurable outcomes through customer in...
1 week ago
$150K - $180K *
Join a dynamic team to architect scalable AI solutions in healthcare, enhancing patient communication and safety. Lead cross-team projects, mentor engineers, and drive innovation in AI engineering pra...
3 weeks ago
$140K - $220K *
Champion the evolution of scalable infrastructure in a multi-cloud environment, collaborating with engineering teams to enhance reliability and performance for AI-driven healthcare solutions...
Yesterday
Principal Client Advisor - Tech (United States)
$150K - $180K *
Empower enterprise clients by delivering strategic insights and solutions that enhance hiring processes. Drive growth through relationship management and data analysis, ensuring clients achieve measur...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.