Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$100K - $120K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate robust SaaS platforms by collaborating with cross-functional teams, building and enhancing features, and delivering customer-centric solutions throughout the development lifecycle...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...

Boston, MARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...

San Francisco, CARemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $162K *

Lead the charge in delivering exceptional technical support and project leadership for Digital CMU solutions. Collaborate with teams to ensure successful implementations, optimize system performance...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Contribute to the development of a robust Kubernetes control plane, enhancing multi-cloud infrastructure and driving scalable architecture for enterprise-grade cloud services...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $140K *

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $175K *

Engage in transforming developer experience by creating precise, accessible documentation for cutting-edge AI products. Drive automation systems to ensure consistency and quality, while enhancing reso...

San Francisco, CARemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $200K *

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$117K - $153K *

Join a dynamic team as a Fullstack Software Engineer, driving innovative solutions by building REST APIs and customer-facing components. Collaborate remotely within Canada to enhance engineering proce...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $200K *

Deliver innovative backend solutions that enhance integrations and streamline security workflows. Collaborate with experts to build reliable services, ensuring seamless connectivity and improved inves...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$221K - $235K *

Champion the development of secure, reliable software solutions by guiding technical direction, collaborating with cross-functional teams, and ensuring high-quality code delivery while addressing comp...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $167K *

Lead the charge in evolving our cloud infrastructure and CI/CD systems. As a Senior DevOps Engineer, you'll enhance security, reliability, and operational efficiency while mentoring a team and ensurin...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$133K - $190K *

Drive innovation as you lead the design and deployment of scalable AI-native platforms, blending advanced technologies with enterprise systems. Collaborate across teams to ensure high performance and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$133K - $190K *

Join a team that's driving Mergers & Acquisitions success by leading Dynamics 365 configuration and customization efforts. Collaborate with stakeholders to optimize business processes and ensure seaml...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$124K - $210K *

Drive customer success by leading a team of engineers to enhance GitLab adoption, develop scalable enablement programs, and collaborate with cross-functional teams to achieve measurable business outco...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$149K - $235K *

Innovate high-quality AI experiences by collaborating across teams to enhance product quality and user trust. Drive adoption and growth through scalable solutions, while mentoring peers and improving...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$188K - $235K *

Develop AI-powered systems from concept to production, collaborating with clients to identify needs, prototype solutions, and ensure quality. Engage closely with users to iterate and enhance product f...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$136K - $160K *

Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$165K - $196K *

Engage in building and shipping innovative features in a dynamic, cross-geo team. Collaborate with engineers and product managers to enhance backend services, ensuring performance and reliability whil...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Design and develop scalable backend applications in a collaborative, remote environment. Engage with cross-functional teams to enhance software quality and mentor peers while ensuring high performance...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $189K *

Join a team that's driving complex projects from design to launch, tackling architecture challenges and mentoring engineers. Collaborate across teams to implement scalable solutions while ensuring cod...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.