Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Technical Support Engineer
$100K - $120K *
Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...
Reposted 4 weeks ago
$110K - $130K *
Innovate robust SaaS platforms by collaborating with cross-functional teams, building and enhancing features, and delivering customer-centric solutions throughout the development lifecycle...
Reposted 2 weeks ago
$110K - $130K *
Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...
4 days ago
Senior Technical Success Manager
$125K - $150K *
Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...
Reposted 2 weeks ago
Senior Technical Support Engineer - PST
$110K - $130K *
Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...
2 days ago
$108K - $162K *
Lead the charge in delivering exceptional technical support and project leadership for Digital CMU solutions. Collaborate with teams to ensure successful implementations, optimize system performance...
3 days ago
Member of Technical Staff, Product & Engineering
$125K - $150K *
Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...
1 week ago
$90K - $110K *
Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...
2 weeks ago
$120K - $145K *
Contribute to the development of a robust Kubernetes control plane, enhancing multi-cloud infrastructure and driving scalable architecture for enterprise-grade cloud services...
3 weeks ago
$113K - $140K *
Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...
Reposted 3 days ago
$100K - $175K *
Engage in transforming developer experience by creating precise, accessible documentation for cutting-edge AI products. Drive automation systems to ensure consistency and quality, while enhancing reso...
Reposted yesterday
$120K - $200K *
Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...
Reposted 3 weeks ago
$117K - $153K *
Join a dynamic team as a Fullstack Software Engineer, driving innovative solutions by building REST APIs and customer-facing components. Collaborate remotely within Canada to enhance engineering proce...
1 week ago
Senior Software Engineer - Integrations
$180K - $200K *
Deliver innovative backend solutions that enhance integrations and streamline security workflows. Collaborate with experts to build reliable services, ensuring seamless connectivity and improved inves...
2 days ago
$221K - $235K *
Champion the development of secure, reliable software solutions by guiding technical direction, collaborating with cross-functional teams, and ensuring high-quality code delivery while addressing comp...
5 days ago
Senior Software Engineer, DevOps
$119K - $167K *
Lead the charge in evolving our cloud infrastructure and CI/CD systems. As a Senior DevOps Engineer, you'll enhance security, reliability, and operational efficiency while mentoring a team and ensurin...
Reposted 2 days ago
Lead Software Development Engineer
$133K - $190K *
Drive innovation as you lead the design and deployment of scalable AI-native platforms, blending advanced technologies with enterprise systems. Collaborate across teams to ensure high performance and...
2 weeks ago
Lead Software Development Engineer
$133K - $190K *
Join a team that's driving Mergers & Acquisitions success by leading Dynamics 365 configuration and customization efforts. Collaborate with stakeholders to optimize business processes and ensure seaml...
2 weeks ago
Manager, Customer Success Engineering
$124K - $210K *
Drive customer success by leading a team of engineers to enhance GitLab adoption, develop scalable enablement programs, and collaborate with cross-functional teams to achieve measurable business outco...
2 weeks ago
$149K - $235K *
Innovate high-quality AI experiences by collaborating across teams to enhance product quality and user trust. Drive adoption and growth through scalable solutions, while mentoring peers and improving...
Yesterday
Sr. Software Engineer - Customer Facing Applied AI
$188K - $235K *
Develop AI-powered systems from concept to production, collaborating with clients to identify needs, prototype solutions, and ensure quality. Engage closely with users to iterate and enhance product f...
2 weeks ago
$136K - $160K *
Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...
Reposted 2 weeks ago
$165K - $196K *
Engage in building and shipping innovative features in a dynamic, cross-geo team. Collaborate with engineers and product managers to enhance backend services, ensuring performance and reliability whil...
5 days ago
$108K - $130K *
Design and develop scalable backend applications in a collaborative, remote environment. Engage with cross-functional teams to enhance software quality and mentor peers while ensuring high performance...
1 week ago
Senior Backend Software Engineer
$144K - $189K *
Join a team that's driving complex projects from design to launch, tackling architecture challenges and mentoring engineers. Collaborate across teams to implement scalable solutions while ensuring cod...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.