Developer Support Engineer Jobs in New York, NY

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Drive exceptional customer support by providing proactive and reactive technical assistance. Collaborate with clients to resolve issues, enhance product usage, and ensure top-tier service, all while f...

Join a team that's at the forefront of AI support, driving customer success by solving complex issues, collaborating across departments, and innovating support operations for enterprise clients. Optim...

Advance user application support by ensuring optimal operation and resolving issues swiftly. Collaborate with stakeholders and vendors, driving improvements to enhance efficiency and streamline proces...

Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Join as an Application Support Engineer to ensure platform reliability, scalability, and operational excellence through incident response, monitoring, and automation while collaborating with global te...

Join a dynamic support team, resolving complex technical issues while enhancing customer experiences through effective communication and collaboration. Collaborate with cross-functional teams to drive...

Join a dynamic team to provide expert technical support and troubleshoot complex issues for a range of clients. Leverage your skills in application infrastructure and customer interaction to enhance p...

Champion the stability of our critical technology infrastructure, ensuring optimal performance through complex problem solving, preventative maintenance, and collaboration with teams to enhance servic...

The Support Engineer at Glide will be responsible for establishing and evolving the customer-facing technical support function. This role involves diagnosing and resolving complex issues, collaboratin...

Champion the local technology experience in a fast-paced environment, providing high-touch support for executives and managing desktop, AV, and networking operations to ensure seamless technology deli...

Elevate customer experience by resolving complex technical issues for Premier clients. Collaborate with a dedicated team, utilizing strong communication and technical skills to support high-tier accou...

Join a high-impact team to revolutionize developer productivity through AI, enhancing the software development lifecycle for 500+ engineers. Play a crucial leadership role driving technical vision and...

Optimize customer support efficiency by diagnosing and resolving technical issues across multiple products, collaborating with teams globally to enhance service delivery and ensure customer satisfacti...

Drive complex technical issue resolution as a Technical Support Engineer, collaborating across teams to enhance customer satisfaction and optimize support processes while managing multi-layer escalati...

Help us build innovative, low-latency POS software systems that integrate payment hardware with AI-driven solutions to enhance real-time decision-making and ensure seamless user experiences across pla...

Shape the future of AI solutions by driving content creation and community engagement. Lead technical discussions, produce impactful resources, and enhance developer relations in an innovative ecosyst...

Empower your future by leading a team of Technical Account Managers in delivering high-impact support for enterprise clients. Drive performance, enhance customer satisfaction, and develop talent while...

Transform complex platform-level issues while leading critical analysis and resolution efforts. Engage closely with cross-functional teams to enhance product support and drive improvements in technica...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Join a team that's committed to enhancing media operations through advanced L3 support and robust automation. Your expertise will ensure systems reliability and streamline workflows across diverse env...

Champion innovative solutions in a fast-paced environment, providing L3 support and automation expertise for media systems and cloud platforms. Drive operational efficiency and collaborate with teams...

Support customer success as you troubleshoot and resolve technical issues, collaborating with teams to enhance service quality while developing deep expertise in AI search technologies...

Empower developers by enhancing their experience through innovative open source projects, APIs, and tooling. Be a key player in shaping products and driving adoption in a collaborative, multi-language...