Desktop Support Manager Jobs in Washington, DC

Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...

Provide Tier 1 Help Desk support for various applications, manage user accounts, and document customer issues. Collaborate with technical teams to enhance operations and develop user guides while gain...

Manage Tier 1 Help Desk support for various applications, ensuring user access, issue resolution, and documentation. Collaborate with technical teams to enhance operations and support modernization ef...

Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...

Lead the development and support of OS X and Windows environments, automating processes and providing technical assistance to users. Collaborate with internal teams to enhance system functionality and...

Shape the future of secure systems by automating security evaluations and streamlining processes. Drive compliance and enhance infrastructure management in a collaborative environment focused on conti...

Lead and empower a large-scale end-user support operation, ensuring exceptional service delivery and operational excellence across multiple teams. Drive continuous improvement and strategic initiative...

Champion exceptional end-user support by leading a dedicated team to enhance technology reliability and customer satisfaction for federal clients. Drive operational excellence and strategic improvemen...

Lead and optimize end-user support operations, ensuring exceptional service delivery and performance metrics. Manage a team of technical staff while collaborating with leadership to enhance customer e...

Unlock potential by leading requirements management for technology integration initiatives, ensuring alignment with mission goals and operational priorities while facilitating stakeholder engagement a...

Build your career by taking ownership of project management tasks, bridging technical and managerial functions to support teams and ensure project success in a dynamic environment. Enhance communicati...

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

Drive exceptional technical support for attorneys and staff, ensuring seamless technology use. Collaborate on hardware, software, and AV systems while promoting best practices and delivering outstandi...

Lead and coordinate a team providing advanced deskside support for end-users, focusing on mass imaging, deployment, and asset management in a Windows environment while ensuring adherence to service-le...

Lead the charge in modernizing a federal agency's data ecosystem, managing customer solutions and technical enablement. Collaborate across teams to enhance platform adoption and deliver exceptional tr...

Unlock your potential as a Service Desk Program Manager, leading a federal IT service desk initiative. Drive performance, enhance customer satisfaction, and manage a multi-tier support team while ensu...

Unlock your potential by leading a federal IT service desk program, ensuring top-tier support and customer satisfaction while driving continuous improvement and operational excellence across multiple...

Shape the future of enterprise desktop environments by providing expert engineering and support for Windows OS, software deployment, and security configurations in a large-scale federal setting, ensur...

Join a dedicated team providing Tier II desktop support, troubleshooting, and endpoint administration in a fast-paced DoD environment, ensuring efficient operations for diverse Pentagon customers and...

Champion the delivery of top-tier technical support by leading a team in troubleshooting and implementing PC and MAC systems. Collaborate across IT functions to ensure best practices and service excel...

Optimize enterprise-level SCCM operations by leading a team in managing Windows endpoint configurations, patch management, and software deployments across NIPRNET and SIPRNET environments, ensuring ti...

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

Take ownership of program management and cloud governance, leading multi-cloud initiatives while ensuring quality, staffing, and client relationships across diverse task areas. Collaborate with techni...

Join a dynamic team providing tier II tech support for 500+ users. Troubleshoot and resolve issues with desktop and laptop systems, ensuring optimal performance and user satisfaction through effective...

Grow your career with a dynamic Systems Administrator role managing diverse platforms including UNIX, Linux, and Windows. Drive system enhancements, support users, and ensure operational excellence th...