Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$96K - $186K *

Engage with Marketplace sellers to facilitate their onboarding journey, providing tailored support and solutions. Collaborate cross-functionally to enhance processes and drive seller success through d...

Bellevue, WARemote

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform endpoint management by designing and deploying solutions across a vast device estate. Collaborate with cross-functional teams to ensure security, compliance, and reliability while leveraging...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$92K - $144K *

Drive strategic HR initiatives while overseeing recruitment, onboarding, and employee relations. Collaborate with departments to ensure compliance and foster a positive workplace culture, supporting e...

Hastings, MNRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Champion project excellence by managing multiple global implementations, ensuring timely delivery and customer satisfaction while promoting best practices and continuous improvement throughout the pro...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $180K *

Unlock the potential of IT compliance by leading SOX activities, ensuring effective controls, and fostering collaboration across teams to enhance financial reporting integrity and operational excellen...

Bentonville, ARRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Shape the future of enterprise learning by driving product strategy and performance for key offerings. Collaborate with cross-functional teams to enhance market positioning, optimize pricing, and ensu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $140K *

Unlock potential by leading complex technology projects for state clients, managing budgets, timelines, and cross-functional teams. Drive modernization efforts while ensuring seamless delivery and cli...

Richmond, VARemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$108K - $130K *

Shape the future of Precision Guided Munitions by leading capture strategies, managing cross-functional teams, and ensuring compliance with program objectives. Drive innovation and enhance program per...

Cedar Rapids, IARemote

3 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$74K - $137K *

Engage stakeholders to deliver innovative training programs on Direct Tax Compliance solutions. Collaborate with teams to enhance learning experiences through various formats, ensuring alignment with...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$74K - $137K *

Elevate your career by delivering expert training in Direct Tax Compliance solutions, enhancing customer success through engaging learning experiences. Collaborate with teams to create impactful conte...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$160K - $175K *

Lead transformative initiatives to enhance seller experiences, streamline processes, and drive measurable productivity gains. Collaborate cross-functionally to implement effective solutions that empow...

Irvine, CARemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Reimagine compliance management by identifying and developing software license opportunities. Collaborate with internal teams to ensure adherence to agreements while fostering strong customer relation...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform product strategy in Chemical & Workplace Safety by leading initiatives from discovery to delivery. Collaborate across teams to balance customer needs and business goals, driving measurable o...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Champion the development and execution of scalable Product and Pricing systems, overseeing integrations across platforms while driving business outcomes and ensuring compliance with enterprise standar...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $100K *

Lead environmental planning and permitting projects, managing multidisciplinary teams to ensure compliance and regulatory approval. Collaborate closely with clients and regulatory agencies while foste...

Portland, ORRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Engineer innovative data products that empower global businesses. Lead cross-functional teams to define product strategy, manage lifecycles, and drive performance metrics, ensuring alignment with mark...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $97K *

Empower learners by designing innovative educational experiences that enhance cybersecurity training. Collaborate with experts to create engaging content and lead projects that meet diverse learning n...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $216K *

Lead the charge in shaping technical solutions for complex partner engagements across multiple regions. Drive product adoption, mentor a high-performing team, and enhance strategic partnerships to acc...

Hoboken, NJRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$140K - $200K *

Join a team that drives mission success in aerospace program management, overseeing the entire payload lifecycle from planning to execution. Collaborate closely with cross-functional teams and governm...

Reston, VARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $175K *

Drive capital improvement projects across a national student housing portfolio, ensuring quality, budget adherence, and minimal disruption. Lead project teams, manage scopes, and deliver high-impact r...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $100K *

Innovate solutions as a Remote Application Systems Analyst, enhancing business applications and processes. Collaborate with teams to troubleshoot issues, improve system performance, and ensure data in...

Miami, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's dedicated to enhancing customer satisfaction through effective contract management, service delivery, and relationship building with Motorola Public Safety Customers, ensuring best...

Quebec, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$211K - $253K *

Drive the vision and strategy for enterprise deployment solutions, owning product roadmaps and competitive positioning. Collaborate with cross-functional teams to adapt offerings for compliance and co...

CanadaRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $112K *

Join a team that's driving seamless integrations between LMS, commerce, and content systems. Lead projects, troubleshoot issues, and collaborate with stakeholders to enhance user access to educational...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Take ownership of complex technical issues, driving resolution and enhancing customer experience through deep problem-solving and collaboration with cross-functional teams...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.