Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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$94K - $151K *

Drive your career with this pivotal Product Manager role, where you'll bridge business needs and technology in a large-scale retail environment. Enhance product outcomes through strategic partnerships...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion continuous process improvement and organizational redesign, providing expert analysis and guidance to enhance business processes. Collaborate with cross-functional teams to implement effectiv...

Texas, USRemote

1 week ago

  •   15+ years exp.  •   Information Technology

$80K - $136K *

Champion technical excellence by providing advanced support for VRV/VRF systems. Drive product adoption and customer satisfaction through training, troubleshooting, and strategic initiatives, while co...

Missouri, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Innovate your career by leading product strategy and execution in AI-driven simulation and autonomy. Collaborate with customers and technical teams to transform complex needs into impactful product so...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K *

Manage the technical delivery of online booking solutions, overseeing implementations from kickoff to launch. Collaborate with teams and clients to drive process improvements and enhance customer expe...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$134K - $168K *

Elevate your career by managing cutting-edge segmentation services while leading a team of experts. Drive client success and revenue growth through strategic engagements in zero-trust architecture and...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $163K *

Lead the charge in safeguarding our organization against evolving cyber threats. As a Senior Cybersecurity Engineer, you'll design robust defenses and collaborate across teams to enhance security post...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Transportation

$150K - $160K *

Empower large-scale customer projects by leading multi-workstream implementations. As a key facilitator, you will align stakeholders, manage risks, and ensure solutions meet success criteria within ag...

Florida, USRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$117K - $160K *

Lead the charge in underwriting E&S commercial property and casualty accounts. Manage risk assessments, develop competitive quotes, and collaborate with carriers to optimize profitability while achiev...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $218K *

Join a team that's dedicated to enhancing dealer service operations by leading technical support initiatives, developing talent, and driving efficiency improvements across the Mid-Atlantic market for...

Charlotte, NCRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $178K *

Transform customer relationships as you drive strategic growth in hyperscale and silicon design sectors. Own account strategy, lead complex negotiations, and collaborate with global teams to deliver i...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Empower a high-performing engineering team to build and deliver innovative software solutions. Lead architecture decisions, ensure code quality, and enhance production health while cultivating team gr...

Sacramento, CARemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$124K - $198K *

Empower enterprise customers through tailored security insights and proactive support. Collaborate with teams to enhance application security, provide mentorship, and maintain strong relationships, en...

Boston, MARemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform financial management support for DoD initiatives, leading a team to enhance budget formulation, execution, and reporting processes. Collaborate with senior leadership to ensure fiscal accoun...

Bethesda, MDRemote

Today

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive innovative solutions by leveraging data analytics and strategic counsel to enhance client performance. Collaborate with high-performing teams to deliver tailored insights for transformational ev...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$161K - $218K *

Drive the successful migration from Microsoft Azure to Oracle Cloud Infrastructure, overseeing planning, execution, and governance. Collaborate with cross-functional teams to minimize disruption and m...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $250K *

Lead and innovate security operations to enhance threat detection, incident response, and exposure management. Drive team growth and establish a robust operating model while collaborating across techn...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$114K - $252K *

Lead architectural vision for Hardware Asset Management solutions on ServiceNow. Design, implement, and optimize comprehensive lifecycle strategies while collaborating with stakeholders to drive innov...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$131K - $243K *

Join a team that's reshaping operations by supporting the Hyperion system and Oracle Planning tool conversion. Play a crucial role in data integration and foster cross-functional collaboration to meet...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$136K - $182K *

Lead the charge in delivering successful SAP S/4HANA implementations, driving cross-functional alignment, governance, and risk mitigation to enhance business value and ensure smooth transitions across...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $180K *

Join a team that's leading the modernization of a legacy system. Drive architectural decisions, enhance engineering practices, and foster a culture of innovation while ensuring reliable delivery and c...

Pennsylvania, USRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$160K - $180K *

Empower cloud innovation by leading a distributed engineering team to design, deploy, and optimize Azure solutions, ensuring operational excellence and financial accountability in a dynamic enterprise...

Boston, MARemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $189K *

Join a team that's dedicated to modernizing enterprise database solutions. Engage with diverse platforms, leveraging your expertise in administration and maintenance to support mission-critical system...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $123K *

Empower your career by collaborating with a dynamic team to drive innovative solutions and enhance operational efficiency across diverse projects. Join us in making a meaningful impact while advancing...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Champion the optimization of business systems for Legal, Safety, and Environmental teams. Drive continuous improvement and support for Icertis and related applications, enhancing user experience and o...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.