Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$69K - $104K *

Take ownership of mobile device management for a critical government program, ensuring compliance, user support, and vendor relations. Drive efficient device lifecycle operations, data reporting, and...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $115K *

Lead the delivery of cybersecurity services for critical communications, overseeing network security, system protection, and threat management. Collaborate with internal teams while interfacing direct...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$225K - $270K *

Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Drive the vision and strategy for next-gen platform products, focusing on TaxEx, Treasury, and BPaaS solutions. Collaborate with partners and stakeholders to create innovative offerings that expand be...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Empower our commercial teams by leading integration and onboarding initiatives, enhancing operational efficiency, and driving continuous improvement across sales processes to ensure seamless transitio...

San Antonio, TXRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Join a team that's dedicated to driving client success through effective implementation of our high-performance product suite. Manage projects, coordinate with clients, and ensure seamless onboarding...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $180K *

Lead the charge in delivering complex projects with clarity and control. Drive client success through effective management of scope, budget, and timelines while fostering collaboration across diverse...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Elevate technical solutions by designing, building, and supporting Dynamics 365 Finance & Supply Chain Management components. Collaborate with teams to deliver high-quality, maintainable solutions whi...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$117K - $170K *

Lead the charge in developing innovative Digital Experience solutions, collaborating with customers and internal teams to drive growth. Provide expert guidance in unified communications and build stra...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$150K - $225K *

Engage with us to drive strategic alliances, enhance partnerships, and execute joint initiatives that foster revenue growth and market presence. Collaborate across teams to position solutions effectiv...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by driving technical integration and validation for Ambient AI Scribe initiatives. Collaborate with clinical teams to enhance workflows, troubleshoot issues, and ensure operational re...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Help us shape the future of healthcare identity management by leading projects, ensuring compliance, and enhancing operational efficiency. Collaborate with stakeholders to drive success and foster gro...

Oregon, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $124K *

Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$74K - $99K *

Accelerate progress at our Service Excellence Team by supporting Incident, Problem, and Change Management processes. This role offers hands-on experience and growth opportunities in IT Service Managem...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $105K *

Shape the future of knowledge management by leading a dynamic team to enhance communication strategies and support service delivery across multiple brands, fostering a culture of collaboration and con...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$195K - $362K *

Transform complex customer needs into scalable solutions by leading technical deployments, integrations, and automation. Collaborate with stakeholders to drive value and enhance operational efficiency...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Help us lead the charge in SAP Cloud Managed Services, ensuring operational excellence, service stability, and customer satisfaction through effective management of complex delivery operations and div...

Reston, VARemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Transform digital experiences for military families by developing secure, responsive websites and applications. Collaborate with cross-functional teams to enhance user engagement and accessibility whi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $202K *

Join a team that's redefining product management in the fast-paced cloud services sector. Collaborate with customers to shape innovative solutions, analyze market trends, and drive product strategy fo...

Morrisville, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $120K *

Champion customer engagement by developing advocacy and community programs that enhance relationships, drive growth, and showcase success stories, all while collaborating with cross-functional teams t...

Washington, DCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $168K *

Transform financial planning and analysis for a major program by developing forecasts, conducting variance analysis, and collaborating with stakeholders to enhance decision-making and improve forecast...

Fort Worth, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $168K *

Elevate financial performance by leading analysis, forecasting, and reporting efforts. Utilize multi-system data to drive actionable insights and compliance, supporting key decisions in various financ...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $97K *

Advance your career by managing component life cycles and obsolescence issues. Collaborate with cross-functional teams to ensure product integrity and compliance while preparing critical reports and a...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $100K *

Advance your career by leading cross-functional projects and ensuring successful delivery while coordinating with stakeholders and managing customer relationships in a fast-paced environment...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a team that's driving business growth by developing strong pipelines and relationships with key decision-makers in the education and corporate sectors. Leverage your expertise to expand market pr...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.