Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$69K - $104K *
Take ownership of mobile device management for a critical government program, ensuring compliance, user support, and vendor relations. Drive efficient device lifecycle operations, data reporting, and...
3 weeks ago
Security Support Manager - New York City
$90K - $115K *
Lead the delivery of cybersecurity services for critical communications, overseeing network security, system protection, and threat management. Collaborate with internal teams while interfacing direct...
3 weeks ago
Senior Director, Workforce Transformation
$225K - $270K *
Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...
4 weeks ago
Sr. Director - Platform & Ecosystem Product Management
$160K - $200K *
Drive the vision and strategy for next-gen platform products, focusing on TaxEx, Treasury, and BPaaS solutions. Collaborate with partners and stakeholders to create innovative offerings that expand be...
1 week ago
Manager, Commercial Integration & Onboarding
$110K - $130K *
Empower our commercial teams by leading integration and onboarding initiatives, enhancing operational efficiency, and driving continuous improvement across sales processes to ensure seamless transitio...
4 days ago
Implementation Project Manager (REMOTE)
$80K - $95K *
Join a team that's dedicated to driving client success through effective implementation of our high-performance product suite. Manage projects, coordinate with clients, and ensure seamless onboarding...
3 days ago
Senior Project Manager - Dynamics ERP Implementation
$135K - $180K *
Lead the charge in delivering complex projects with clarity and control. Drive client success through effective management of scope, budget, and timelines while fostering collaboration across diverse...
2 days ago
Microsoft Dynamics 365 Technical Consultant / Developer
$120K - $145K *
Elevate technical solutions by designing, building, and supporting Dynamics 365 Finance & Supply Chain Management components. Collaborate with teams to deliver high-quality, maintainable solutions whi...
4 days ago
Consulting Solution Architect - Digital Experience
$117K - $170K *
Lead the charge in developing innovative Digital Experience solutions, collaborating with customers and internal teams to drive growth. Provide expert guidance in unified communications and build stra...
Yesterday
Sr. Strategic Alliance Manager
$150K - $225K *
Engage with us to drive strategic alliances, enhance partnerships, and execute joint initiatives that foster revenue growth and market presence. Collaborate across teams to position solutions effectiv...
1 week ago
Clinical AI Technical Integration Specialist
$110K - $130K *
Unlock potential by driving technical integration and validation for Ambient AI Scribe initiatives. Collaborate with clinical teams to enhance workflows, troubleshoot issues, and ensure operational re...
3 days ago
$100K - $120K *
Help us shape the future of healthcare identity management by leading projects, ensuring compliance, and enhancing operational efficiency. Collaborate with stakeholders to drive success and foster gro...
2 weeks ago
Principal Engineer, Field Service - North Dakota
$96K - $124K *
Join a team that's committed to resolving complex technical issues for customers. You'll drive personalized support, streamline problem resolution, and improve service processes, all in a fast-paced...
Reposted 4 days ago
Senior Analyst, Service Excellence
$74K - $99K *
Accelerate progress at our Service Excellence Team by supporting Incident, Problem, and Change Management processes. This role offers hands-on experience and growth opportunities in IT Service Managem...
2 days ago
Manager Knowledge & Communication (Contact Center)
$88K - $105K *
Shape the future of knowledge management by leading a dynamic team to enhance communication strategies and support service delivery across multiple brands, fostering a culture of collaboration and con...
3 days ago
Lead Forward Deployed Engineer
$195K - $362K *
Transform complex customer needs into scalable solutions by leading technical deployments, integrations, and automation. Collaborate with stakeholders to drive value and enhance operational efficiency...
3 weeks ago
Practice Manager SAP Cloud Managed Services
$135K - $160K *
Help us lead the charge in SAP Cloud Managed Services, ensuring operational excellence, service stability, and customer satisfaction through effective management of complex delivery operations and div...
Reposted 3 weeks ago
Digital Experience Engineer (Web Development) – Military OneSource
$95K - $115K *
Transform digital experiences for military families by developing secure, responsive websites and applications. Collaborate with cross-functional teams to enhance user engagement and accessibility whi...
3 weeks ago
Product Manager, Cloud Service Provider - Remote
$132K - $202K *
Join a team that's redefining product management in the fast-paced cloud services sector. Collaborate with customers to shape innovative solutions, analyze market trends, and drive product strategy fo...
1 week ago
Customer and Community Marketing Manager, IFS Copperleaf
$105K - $120K *
Champion customer engagement by developing advocacy and community programs that enhance relationships, drive growth, and showcase success stories, all while collaborating with cross-functional teams t...
2 weeks ago
$90K - $168K *
Transform financial planning and analysis for a major program by developing forecasts, conducting variance analysis, and collaborating with stakeholders to enhance decision-making and improve forecast...
2 weeks ago
$90K - $168K *
Elevate financial performance by leading analysis, forecasting, and reporting efforts. Utilize multi-system data to drive actionable insights and compliance, supporting key decisions in various financ...
4 weeks ago
Component Engineer – DMSMS Support Specialist
$90K - $97K *
Advance your career by managing component life cycles and obsolescence issues. Collaborate with cross-functional teams to ensure product integrity and compliance while preparing critical reports and a...
Yesterday
Project Manager - Technical and Field Operations
$80K - $100K *
Advance your career by leading cross-functional projects and ensuring successful delivery while coordinating with stakeholders and managing customer relationships in a fast-paced environment...
3 weeks ago
Senior Business Development Manager - US (ITIL)
$110K - $130K *
Join a team that's driving business growth by developing strong pipelines and relationships with key decision-makers in the education and corporate sectors. Leverage your expertise to expand market pr...
1 week ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.