Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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1
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$73K - $100K *

Join us to ensure the quality and reliability of technology solutions by testing software applications and system configurations, collaborating with cross-functional teams to identify defects and vali...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$130K - $140K *

Shape the future of IT operations by bridging infrastructure and development teams. Utilize your expertise in ServiceNow ITOM to analyze requirements, streamline processes, and enhance operational eff...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$67K - $101K *

Innovate your sales career by driving revenue growth and building lasting customer relationships. Own your territory, manage the full sales cycle, and collaborate with teams to accelerate deals and en...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Grow your career with a dynamic team focused on project management excellence. Lead initiatives, manage stakeholder expectations, and drive project success through effective planning and execution in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $110K *

Drive successful project delivery by leading cross-functional teams, managing timelines, budgets, and stakeholder engagement. Ensure alignment with business objectives and quality standards throughout...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Grow your career with a dynamic role in network administration, focusing on design, implementation, and security of network infrastructures while managing projects and enhancing operational performanc...

Vernon, BCRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Drive your career with a dynamic role that bridges product strategy and technical execution in the aviation industry while ensuring successful product delivery to customers...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of discovery operations by leveraging your legal expertise and leadership skills to enhance service delivery and team performance, ensuring top-quality results and efficient workflows...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$130K - $140K *

Unlock your potential as a leader in program performance management, guiding teams in cost and schedule development for high-value engineering programs. Collaborate across functions to drive success i...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $145K *

Unlock potential by driving co-sell strategies with AWS, Microsoft, and Google Cloud. This role is pivotal in enhancing partner relationships and generating revenue through effective go-to-market plan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $145K *

Lead the charge in optimizing Microsoft 365 operations, ensuring seamless administration and management of tenant subscriptions, Exchange online, and identity services while leveraging best practices...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Inspire innovation by leading the strategy for our AI agent platform. Collaborate across teams to enhance distributor workflows while shaping the future of automation in the industry. Drive measurable...

Toronto, ONRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining liquidity solutions. As a Group Product Manager, you'll lead product development, manage stakeholder relationships, and drive strategic initiatives to enhance client expe...

Toronto, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$94K - $157K *

Unlock potential by designing and delivering innovative RPA solutions using UiPath. Collaborate with cross-functional teams to enhance automation processes, ensuring high-quality outcomes and adherenc...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$94K - $157K *

Engineer and deliver innovative RPA solutions using UiPath, collaborating across teams to meet organizational needs. This role requires hands-on expertise, commitment to quality, and participation in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform client engagements by delivering innovative Microsoft Dynamics 365 solutions. Leverage your consulting expertise and interpersonal skills to optimize business processes and enhance operation...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of project management by leading software implementations, enhancing efficiency, and collaborating with diverse teams. Drive success through strategic planning and effective communica...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the successful delivery of automation projects by managing scope, budget, and client expectations. Collaborate with teams to ensure project profitability and client satisfaction while maintaining...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$81K - $129K *

Lead the charge in operational oversight of HIMS coding data quality, guiding coder education activities to ensure compliance, accuracy, and continuous improvement in data management across acute care...

Wilmington, DERemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Lead and enhance our analytics efforts by managing a skilled team while driving the implementation of business intelligence solutions to optimize Epic EHR usability and performance across diverse appl...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Optimize customer onboarding by managing end-to-end implementations, translating solution designs into actionable configurations, and ensuring seamless project execution while fostering strong client...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $192K *

Elevate cybersecurity solutions by driving revenue growth through strategic sales, managing the full sales lifecycle, and building strong relationships with clients and partners to enhance market pres...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Grow your career with a dynamic role leading Oracle Cloud transformation programs. Oversee multiple projects across CX, ERP, and HCM platforms, ensuring alignment with business objectives while managi...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Staffing

$140K - $160K *

Unlock potential by leading hardware integration projects from prototype to deployment. Collaborate with cross-functional teams to ensure product viability in real-world environments while managing ri...

San Francisco, CARemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $160K *

Drive your career with a strategic role in Product Operations, partnering with leaders to transform complex challenges into actionable insights, while enhancing cross-functional collaboration and leve...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.