Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$80K - $95K *
Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...
1 week ago
$70K - $116K *
Empower your career by leading ServiceNow ITSM initiatives, enhancing workflows, and collaborating with diverse teams. Drive improvements to user support and organizational knowledge while utilizing y...
4 weeks ago
$150K - $170K *
Lead the charge in delivering high-impact project management services, overseeing a remote PMO team to ensure alignment with organizational goals, while driving stakeholder communication and adapting...
Reposted 3 weeks ago
Program Manager/Engagement Manager (386)
$110K - $130K *
Unlock your potential by leading ServiceNow initiatives, driving innovation while managing projects and collaborating on demos to enhance customer solutions. Engage with teams to ensure alignment with...
3 weeks ago
Manager, ERP Application Support (Distribution)
$110K - $130K *
Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...
Today
Team Manager - Application Development
$100K - $120K *
Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...
1 week ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 4 days ago
Virtual Desktop Infrastructure Administrator
$125K - $128K *
Lead the charge in designing and managing Virtual Desktop Infrastructure, ensuring optimal performance and security. Play a key role in troubleshooting, capacity planning, and implementing vital infra...
Reposted 3 weeks ago
Microsoft Dynamics 365 Customer Support Manager
$130K - $160K *
Inspire exceptional customer service as a hands-on leader, optimizing support processes and enhancing team performance. Drive measurable improvements in customer satisfaction and employee engagement t...
Reposted 1 week ago
ATC Deployment Enablement Manager
$132K - $208K *
Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...
Today
$150K - $180K *
Drive the execution of comprehensive security programs, overseeing multiple teams to enhance vulnerability management, incident response, and cross-functional partnerships, while aligning with strateg...
3 weeks ago
$83K - $125K *
Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...
Today
$135K *
Elevate client success by leading innovative training programs that enhance learning experiences. Drive product adoption and satisfaction through tailored onboarding and ongoing education, ensuring cl...
Today
$100K - $120K *
Innovate within a dynamic team to automate and streamline Windows deployment, utilizing your expertise in scripting and system integration to enhance operational efficiency for a federal client...
4 weeks ago
$110K - $120K *
Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...
1 week ago
$94K - $138K *
Lead the charge in enhancing enterprise application services, ensuring secure, reliable, and client-centered solutions. Collaborate across teams to align technology with institutional priorities and d...
1 week ago
$115K - $140K *
Oversee large-scale industrial automation projects from concept to commissioning. Lead cross-functional teams, ensuring timely delivery, budget adherence, and quality standards while mentoring future...
2 days ago
Project Manager Data Center Rapid Deployment
$115K - $138K *
Manage complex data center deployment projects, ensuring timely delivery and alignment among stakeholders. Oversee planning, execution, and closeout while maintaining budget and risk controls in fast...
3 days ago
Senior Manager, Deployed Engineering
$150K - $180K *
Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...
1 week ago
$136K - $225K *
Transform your career by leading complex delivery initiatives that enhance enterprise transformation and Agile adoption, ensuring alignment across technology and business teams for high-quality outcom...
1 week ago
$95K - $115K *
Elevate project management excellence by delivering best practices in IT systems integration and infrastructure analysis, ensuring compliance with security standards while supporting the Department of...
3 days ago
$110K - $130K *
Shape the future of AI integration by leading complex projects, bridging technical teams and leadership. Drive Agile methodologies, manage risks, and ensure timely deliverables in a dynamic environmen...
2 days ago
Software Configuration Manager
$110K - $130K *
Lead the charge in optimizing IT configuration management practices to enhance service lifecycle support, ensuring accuracy of configuration items and improving operational efficiency across enterpris...
Reposted 2 weeks ago
Sr. Security Engineer - Federal Customer
$120K - $145K *
Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...
Reposted 4 days ago
Sr. Project Manager - IT Service Delivery
$130K - $140K *
Lead the charge in managing complex IT projects, ensuring timely delivery and exceptional service. Collaborate with teams and stakeholders to drive successful outcomes while adhering to project manage...
3 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.