Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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$73K - $132K *

Lead the charge in Agile delivery and technical documentation for AI initiatives, collaborating with cross-functional teams to ensure effective project execution and clear communication of complex con...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $160K *

Transform the future of autonomous ground support equipment by leading product strategy and roadmap development. Collaborate with cross-functional teams to ensure safety, performance, and reliability...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $100K *

Lead the charge in managing CRM integration projects, ensuring successful delivery through effective planning, communication, and stakeholder engagement. Your expertise will drive project scope, budge...

Chicago, ILRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $205K *

Join a team that's driving M&A success by leading financial strategy, target evaluation, and integration planning. Collaborate with senior leaders to identify opportunities and execute critical phases...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $150K *

Optimize project execution by overseeing financial defense, variance tracking, and reporting processes. Your leadership will ensure compliance, timely billing, and effective cost management across mul...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Partner with us to enhance executive talent strategies through data-driven insights, ensuring effective succession planning and leadership development. Leverage your expertise in talent management pla...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$155K - $205K *

Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$190K - $225K *

Lead the charge in delivering exceptional services to State and Local Government accounts. Drive strategic initiatives, enhance customer satisfaction, and support business development efforts while ma...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Bring your expertise to optimize and maintain the ServiceNow CMDB, ensuring data accuracy and reliability. Collaborate with IT teams to enhance service delivery across 187 bases, supporting a high-qua...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Empower a team of engineers by leading development, managing delivery, and driving process improvements. Collaborate across departments to ensure quality releases while maintaining a hands-on technica...

Alberta, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform the learning landscape by leading the design and development of innovative educational materials. You'll engage diverse teams to create immersive, high-quality training experiences using cut...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Deliver impactful project management by leading cross-functional teams, ensuring timely and budget-friendly project delivery while enhancing team capabilities and stakeholder engagement...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead the development and delivery of technical training for Line Locator Technicians, ensuring they possess the skills and knowledge to safely locate underground utilities while supporting operational...

Washington, USRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$165K - $175K *

Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$116K - $160K *

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$85K - $100K *

Lead the charge in managing complex underground storage tank projects, coordinating with diverse stakeholders to ensure compliance, safety, and timely completion across multiple sites while overseeing...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $140K *

Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...

RemoteRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Empower businesses by analyzing transaction data and crafting actionable insights. Collaborate with sales to design solutions, build prototypes, and present findings to executives, driving enterprise...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $100K *

Shape the future of emergency services by overseeing complex technical projects and initiatives. Collaborate closely with diverse teams to ensure successful program delivery, adhering to quality stand...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead and develop a multidisciplinary engineering team, driving innovation and product development while ensuring quality and efficiency in facility design and technical support for sales initiatives...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$94K - $157K *

Lead the charge in transforming data operations by executing complex ETL processes, ensuring data integrity, and facilitating seamless integrations within SAP environments to support enterprise-wide i...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Help us drive growth by managing key accounts and generating new business opportunities. Leverage your consultative sales skills to build relationships and deliver tailored solutions for enterprise cl...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$125K - $150K *

Lead and optimize a high-performing Program Management team to drive strategic initiatives. Collaborate extensively across departments to ensure successful execution of complex, multi-disciplinary pro...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$80K - $100K *

Manage and execute complex LIMS implementations for public health and environmental labs. Collaborate with cross-functional teams to ensure project success, stakeholder alignment, and high-quality out...

Tucson, AZRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Innovate and lead the MyGeotab workflows, ensuring usability and reliability while driving evolution and collaboration across product domains to enhance customer experience and operational efficiency...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.