Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Principal Product Manager, Compute Platform - Cloud Infrastructure
$500K+*
Pioneer the evolution of Netflix's Compute Platform, driving innovation in distributed systems and AI integration. Lead product strategy, enhance efficiency, and collaborate across teams to ensure rob...
3 weeks ago
$110K - $130K *
Shape the future of security engineering by implementing robust controls, enhancing monitoring, and driving risk management initiatives. Collaborate across teams to ensure compliance and operational e...
Today
Staff Software Engineer, Consumer 360
$154K - $227K *
Join a dynamic team as a technical leader, driving scalable software solutions and mentoring engineers. Collaborate across teams to enhance engineering practices and deliver innovative AI-driven appli...
6 days ago
$111K - $145K *
Lead transformative IT projects from inception to completion, ensuring timely delivery and budget adherence. Collaborate across departments to translate business needs into actionable plans while mana...
6 days ago
Staff Site Reliability Engineer (SRE)
$190K - $250K *
Engineer seamless deployment automation for secure environments, enhancing reliability and speed. Collaborate with teams to create reusable solutions, ensuring high-quality software delivery in air-ga...
Today
$125K - $140K *
Grow your career with a hands-on role in Zero Trust security, optimizing Zscaler environments and integrating with enterprise systems. Collaborate with federal stakeholders to enhance security posture...
3 weeks ago
Senior AI Developer / Technical Lead
$118K - $196K *
Transform public health analytics by leading AI development and deployment. Guide multidisciplinary teams to create scalable solutions, ensuring compliance and quality while driving innovation and col...
Yesterday
$125K - $150K *
Join a dynamic team to develop and enhance complex Hogan ODS programs, ensure seamless integration, and deliver impactful technical solutions that meet diverse client needs in a challenging environmen...
Reposted 3 weeks ago
Manager, Support Engineering (AMER)
$115K - $194K *
Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...
2 weeks ago
Engineering Manager - Secure Access
$140K - $170K *
Advance your career by leading a dynamic team in developing secure access solutions. Drive technical direction, manage project delivery, and mentor engineers while balancing customer reliability with...
2 weeks ago
Engineering Manager, Customer Trust - Canada
$125K - $150K *
Join a team that's redefining customer trust through innovative engineering. Lead squads to automate security assessments, driving strategic roadmaps while fostering a high-accountability culture and...
3 weeks ago
$90K - $110K *
Elevate your career by designing and maintaining secure Azure cloud infrastructure. Collaborate with teams to enhance processes, implement security practices, and optimize costs while supporting our c...
2 days ago
Forward Deployed AI Architect IRC296102
$160K - $220K *
Elevate your career by leading AI-driven software delivery transformations. Collaborate with cross-functional teams to identify bottlenecks, design innovative solutions, and enhance product lifecycle...
2 weeks ago
Dashboard Developer (Customer Support Metrics Dashboard)
$105K - $163K *
Lead the charge in developing and maintaining a cutting-edge Customer Support Metrics Dashboard, empowering data-driven insights for optimized IT service management and enhancing operational performan...
4 weeks ago
$120K - $150K *
Engineer innovative embedded systems solutions, driving design and optimization from concept to production. Collaborate with cross-functional teams to ensure reliability and performance in the power i...
1 week ago
$160K - $190K *
Engage with a dynamic team to represent technical positions in standards communities, author specifications, and build credibility through implementation. This role offers growth opportunities, aiming...
Reposted 4 days ago
$110K - $130K *
Take ownership of our NetSuite environment by developing and automating solutions that enhance efficiency across Finance, Sales, and Operations. Collaborate with stakeholders to implement AI-driven fe...
1 week ago
$110K - $130K *
Shape the future of technology initiatives by managing strategic direction, overseeing system builds, and enhancing employee experiences through collaboration with stakeholders and effective project e...
1 week ago
$75K - $95K *
Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...
Reposted 2 weeks ago
Application Penetration Tester
$110K - $130K *
Engineer robust security solutions by assessing web applications and APIs. Leverage your expertise in OWASP and SANS frameworks to identify vulnerabilities, conduct thorough testing, and enhance secur...
2 days ago
$110K - $130K *
Innovate secure network solutions by engineering and supporting robust infrastructure. Collaborate with cross-functional teams to enhance security technologies, ensuring reliable connectivity and comp...
1 week ago
$110K - $130K *
Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...
Reposted 3 weeks ago
$110K - $130K *
Champion high-level software testing solutions, ensuring quality and compliance through meticulous test planning, execution, and documentation. Collaborate with cross-functional teams to drive improve...
Today
Digital Solutions Development Manager
$125K - $150K *
Drive software engineering initiatives by leading teams to deliver innovative digital solutions. Define technology strategy, oversee development processes, and foster a culture of excellence and colla...
5 days ago
Senior Applied AI Product Engineer (Remote Opportunity)
$120K - $145K *
Empower your career by developing AI-driven healthcare solutions that enhance patient engagement and operational efficiency. Collaborate in a dynamic remote Agile environment to create impactful softw...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.