Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$500K+*

Pioneer the evolution of Netflix's Compute Platform, driving innovation in distributed systems and AI integration. Lead product strategy, enhance efficiency, and collaborate across teams to ensure rob...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$110K - $130K *

Shape the future of security engineering by implementing robust controls, enhancing monitoring, and driving risk management initiatives. Collaborate across teams to ensure compliance and operational e...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$154K - $227K *

Join a dynamic team as a technical leader, driving scalable software solutions and mentoring engineers. Collaborate across teams to enhance engineering practices and deliver innovative AI-driven appli...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$111K - $145K *

Lead transformative IT projects from inception to completion, ensuring timely delivery and budget adherence. Collaborate across departments to translate business needs into actionable plans while mana...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$190K - $250K *

Engineer seamless deployment automation for secure environments, enhancing reliability and speed. Collaborate with teams to create reusable solutions, ensuring high-quality software delivery in air-ga...

Fort Washington, MDRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$125K - $140K *

Grow your career with a hands-on role in Zero Trust security, optimizing Zscaler environments and integrating with enterprise systems. Collaborate with federal stakeholders to enhance security posture...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$118K - $196K *

Transform public health analytics by leading AI development and deployment. Guide multidisciplinary teams to create scalable solutions, ensuring compliance and quality while driving innovation and col...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Join a dynamic team to develop and enhance complex Hogan ODS programs, ensure seamless integration, and deliver impactful technical solutions that meet diverse client needs in a challenging environmen...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $194K *

Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $170K *

Advance your career by leading a dynamic team in developing secure access solutions. Drive technical direction, manage project delivery, and mentor engineers while balancing customer reliability with...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's redefining customer trust through innovative engineering. Lead squads to automate security assessments, driving strategic roadmaps while fostering a high-accountability culture and...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate your career by designing and maintaining secure Azure cloud infrastructure. Collaborate with teams to enhance processes, implement security practices, and optimize costs while supporting our c...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $220K *

Elevate your career by leading AI-driven software delivery transformations. Collaborate with cross-functional teams to identify bottlenecks, design innovative solutions, and enhance product lifecycle...

Atlanta, GARemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$105K - $163K *

Lead the charge in developing and maintaining a cutting-edge Customer Support Metrics Dashboard, empowering data-driven insights for optimized IT service management and enhancing operational performan...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Engineer innovative embedded systems solutions, driving design and optimization from concept to production. Collaborate with cross-functional teams to ensure reliability and performance in the power i...

Markham, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $190K *

Engage with a dynamic team to represent technical positions in standards communities, author specifications, and build credibility through implementation. This role offers growth opportunities, aiming...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Take ownership of our NetSuite environment by developing and automating solutions that enhance efficiency across Finance, Sales, and Operations. Collaborate with stakeholders to implement AI-driven fe...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of technology initiatives by managing strategic direction, overseeing system builds, and enhancing employee experiences through collaboration with stakeholders and effective project e...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$75K - $95K *

Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...

New York, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engineer robust security solutions by assessing web applications and APIs. Leverage your expertise in OWASP and SANS frameworks to identify vulnerabilities, conduct thorough testing, and enhance secur...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Innovate secure network solutions by engineering and supporting robust infrastructure. Collaborate with cross-functional teams to enhance security technologies, ensuring reliable connectivity and comp...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion high-level software testing solutions, ensuring quality and compliance through meticulous test planning, execution, and documentation. Collaborate with cross-functional teams to drive improve...

Texas, USRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Drive software engineering initiatives by leading teams to deliver innovative digital solutions. Define technology strategy, oversee development processes, and foster a culture of excellence and colla...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Empower your career by developing AI-driven healthcare solutions that enhance patient engagement and operational efficiency. Collaborate in a dynamic remote Agile environment to create impactful softw...

Tampa, FLRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.