Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$110K - $130K *
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Contribute to advancing enterprise Identity, Credential, and Access Management capabilities by providing systems analysis, requirements traceability, and technical documentation support across multipl...
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Elevate quality assurance practices by leading test strategy and execution for customer implementations. Collaborate with teams to enhance product quality, mitigate risks, and establish scalable testi...
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$73K - $102K *
Explore ERP customization and integration, collaborating with stakeholders to design solutions, enhance system performance, and ensure compliance while delivering high-quality documentation and traini...
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Software Engineering Manager - Order Fulfillment
$140K - $240K *
Lead the development of innovative software solutions while mentoring a talented engineering team. Collaborate with cross-functional partners to enhance product quality and drive strategic vendor rela...
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$88K - $110K *
Unlock potential by providing technical support and innovative solutions for automotive and non-automotive applications, bridging customer needs with product development to enhance growth and performa...
Today
Mgr, Customer Success Engineering
$120K - $145K *
Lead the charge in driving customer success and product adoption by managing a team of Scale and Optimize Engineers. Foster innovation, enhance customer relationships, and ensure operational excellenc...
3 weeks ago
$115K - $130K *
Contribute to the development and optimization of robust applications using JAVA, SQL, and JavaScript, ensuring efficient data management and exceptional client support within a dynamic team environme...
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$125K - $150K *
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Software Developer - Salesforce Support
$100K - $120K *
Innovate solutions in Salesforce Health Cloud, collaborating with teams to enhance functionality and user experience while leveraging your technical expertise in JavaScript and Node.js to resolve issu...
2 weeks ago
Senior QA Engineer in C# (Test Automation & Data Testing)
$100K - $120K *
Join a team that's dedicated to ensuring the quality of complex data-driven applications through a blend of manual and automated testing, focusing on large datasets and data flows while collaborating...
6 days ago
Senior Site Reliability Engineer
$168K - $270K *
Transform large-scale GPU cloud infrastructure by building automation frameworks and self-healing systems. Engage in the full lifecycle of services, enhancing reliability and efficiency while reducing...
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Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
Reposted 1 week ago
Sr Engineer - Identity Governance & Administration (Remote)
$110K - $130K *
Help us enhance our Identity & Access Management systems by engineering and implementing advanced IGA solutions. Collaborate with stakeholders to ensure secure, compliant, and efficient identity gover...
3 weeks ago
Senior Technical Success Manager
$125K - $150K *
Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...
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$88K - $154K *
Optimize and integrate the manufacturing process for hazardous materials, taking ownership from design through commissioning. Collaborate with multidisciplinary teams to ensure safety and efficiency i...
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SharePoint Solutions Specialist
$90K - $110K *
Engineer innovative Microsoft 365 solutions, optimizing collaboration and productivity. Lead SharePoint Online implementations, manage client projects, and drive automation with Power Platform to enha...
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$120K - $145K *
Optimize runtime authorization strategies across diverse segments, driving technical wins and enabling Sales Engineers. Leverage deep IAM and PAM expertise to deliver impactful solutions, ensuring com...
1 week ago
$100K - $130K *
Develop and deliver training programs for EV/AV technicians, enhancing their skills and knowledge. Collaborate with leadership to identify training needs and create effective learning solutions in a d...
3 weeks ago
$77K - $93K *
Transform IT/OT network infrastructure by implementing secure, scalable solutions. Collaborate with teams to ensure robust performance and compliance while managing network security and troubleshootin...
2 weeks ago
Remote Site Technician - Coeurs Rainy River Mine, Evolution Mine & Impala Canada Mine
$103K - $107K *
Advance your career by diagnosing and repairing Caterpillar mining equipment. Collaborate with a skilled team to ensure high-quality service and customer satisfaction while adhering to safety standard...
6 days ago
$90K - $110K *
Join a team that's dedicated to delivering successful large-scale projects. Oversee all phases from planning to execution, ensuring timely completion and budget adherence while fostering strong custom...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.