Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Staff Front End Software Engineer
$120K - $145K *
Join a team that's redefining front-end development with innovative AI solutions. Leverage your expertise in a dynamic startup environment, making impactful architectural decisions and enhancing user...
1 week ago
Director, Quality Engineering, Primary Care
$156K - $215K *
Unlock your potential by leading quality engineering initiatives across diverse technology portfolios. Drive automation, enhance delivery quality, and foster team growth while collaborating with cross...
Reposted 4 days ago
Senior Backend .Net/GCP Engineer
$86K - $125K *
Lead a dynamic team as a Senior Backend Engineer, specializing in .NET and GCP. Drive software quality and innovation while mentoring developers and managing client relationships in a collaborative re...
1 week ago
Expert Mainframe Systems Programmer - IMS Physical
$105K - $183K *
Join a team that's dedicated to providing exceptional software support for mainframe IMS systems. You'll play a key role in customer service, problem resolution, and migration services, ensuring seaml...
3 weeks ago
Principal Field Service Technical Training Specialist
$109K - $164K *
Drive impactful technical training for field service engineers and biomedical teams, focusing on complex medical technologies. Collaborate with cross-functional teams to enhance learning experiences a...
3 weeks ago
Technical Business Development Strategist – Distribution
$110K - $130K *
Advance our market strategy by leveraging technical expertise to identify and pursue opportunities in Distribution Planning, Design, and Grid Modernization, while building strong relationships with ut...
3 weeks ago
Unified Communications Analyst
$80K - $95K *
Champion seamless communication by managing VoIP and telephony systems, ensuring optimal performance and user satisfaction. Collaborate across departments to analyze data, enhance workflows, and uphol...
2 weeks ago
Senior Mainframe Systems Programmer - Datacom
$85K - $148K *
Unlock potential by managing CA Datacom environments, optimizing databases, and ensuring 24x7 support. Collaborate with vendors, implement best practices, and maintain documentation to enhance client...
2 weeks ago
$200K *
Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...
3 weeks ago
Program Manager of Technical Development
$140K - $185K *
Drive technical excellence by developing standards and processes for commissioning, ensuring consistent execution across projects. Collaborate with cross-functional teams to enhance workforce capabili...
6 days ago
Staff Product Manager, Enterprise Deployment Solutions | Canada | Remote
$211K - $253K *
Drive the vision and strategy for enterprise deployment solutions, owning product roadmaps and competitive positioning. Collaborate with cross-functional teams to adapt offerings for compliance and co...
1 week ago
$81K - $138K *
Unlock the potential of automated testing and quality assurance for a federal agency's data and AI/ML platform. Collaborate with cross-functional teams to ensure release readiness and enhance system p...
2 weeks ago
Lead Cloud Software Engineer - Remote
$112K - $193K *
Drive the architecture and development of cloud-native infrastructure across AWS, Azure, and GCP. Lead initiatives in cloud governance, security, and automation while promoting engineering excellence...
Reposted 2 weeks ago
$69K - $125K *
Join a team that's pivotal in supporting the FAA's new Air Traffic Control System. As an RSR Field Engineer, you'll oversee installations at critical airports, ensuring timely execution and high-quali...
3 weeks ago
Data Center Operations System Engineer - Plano, TX
$95K - $115K *
Advance your career by ensuring optimal performance of critical data center infrastructure. Collaborate with teams to troubleshoot, document, and manage hardware and software systems in a fast-paced e...
4 days ago
Senior MES Consultant/ MES Lead Remote with Travel
$110K - $130K *
Lead the design and implementation of Manufacturing Execution Systems (MES) in the biotech and pharmaceutical sectors, ensuring effective integration and documentation while fostering strong client re...
5 days ago
$100K - $120K *
Transform customer operations by designing integrated material flow solutions. Analyze data, map processes, and create layouts that enhance efficiency across functional areas, ensuring seamless order...
Yesterday
Senior Project Manager-Corporate Office MEP Infrastructure & Renovations Construction
$110K - $130K *
Join a dynamic team as a Senior Project Manager, leading national infrastructure projects for financial services clients. Drive strategic objectives while managing multiple projects from initiation to...
1 week ago
Senior Project Manager-Corporate Office MEP Infrastructure & Renovations Construction
$110K - $130K *
Lead the charge in managing complex infrastructure projects for financial services clients. Oversee planning, execution, and completion of renovations and upgrades, ensuring alignment with strategic o...
1 week ago
Senior Project Manager-Corporate Office MEP Infrastructure & Renovations Construction
$110K - $130K *
Transform project delivery by leading national infrastructure renovations for financial services clients. Manage multiple projects from initiation to completion, ensuring alignment with strategic obje...
1 week ago
Enterprise Implementation Consultant
$88K - $134K *
Shape the future of customer success by leading the deployment of IoT solutions for enterprise clients. Your role will bridge sales and strategy, ensuring clients maximize the value of their technolog...
Reposted 3 weeks ago
Project & Program Management III
$80K - $134K *
Lead the charge in managing large-scale Data Center projects, coordinating cross-functional teams to ensure timely delivery and adherence to budget. Drive innovative AI implementations while overseein...
6 days ago
$110K - $130K *
Partner with us to design and implement cloud-native data solutions, ensuring secure and reliable data exchange across platforms. Collaborate with teams to enhance data accessibility and support advan...
1 week ago
$90K - $110K *
Join a team that's redefining change management in healthcare. Support the adoption of innovative informatics solutions, ensuring seamless transitions and user readiness across the Veterans Health Adm...
3 weeks ago
$100K - $125K *
Lead the charge in managing D365 programs, ensuring client satisfaction and project success. Oversee teams, drive commercial growth, and align solutions with business goals while maintaining strong re...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.