Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Staff Software Engineer, Image Build & Release
$229K - $260K *
Drive the technical direction for building and delivering containerized applications, ensuring reliability and security across deployments. Collaborate with teams to enhance automation and mentor engi...
4 days ago
$150K - $180K *
Drive mobile engineering excellence across diverse product teams, ensuring strategic direction, fostering collaboration, and enhancing delivery. Lead managers, shape architecture, and cultivate a prod...
1 week ago
$95K - $115K *
Drive successful Oracle project implementations by managing cross-functional teams, ensuring timely delivery within budget, and fostering collaboration in an Agile environment. Utilize strong problem...
1 week ago
$160K - $187K *
Grow your career with a hands-on Engineering Manager role leading a dynamic team to enhance an AI-powered healthcare hiring platform, ensuring quality, reliability, and innovation across multiple tech...
Today
$77K - $94K *
Engage with clients by managing media services, developing integrated strategies, and ensuring campaign success. Collaborate with teams to drive innovative solutions and mentor junior members while ma...
2 weeks ago
$106K - $198K *
Lead the charge in developing mission-critical Command & Control solutions. Collaborate with cross-functional teams to define system requirements and create innovative architectures that meet diverse...
5 days ago
$200K - $300K *
Transform the future of gaming by building robust reinforcement learning systems that enhance gameplay experiences. Collaborate with engineers to optimize and deploy scalable solutions in real-time en...
3 weeks ago
Manager, Technical Program Management- Data Center Delivery
$175K - $190K *
Lead and mentor a team of Program Managers to drive strategic data center builds, ensuring seamless execution and stakeholder alignment while navigating complex infrastructure challenges in a high-gro...
1 week ago
$95K - $115K *
Transform the landscape of Security Policy Management by engaging clients, delivering tailored solutions, and establishing trusted relationships. Drive technical sales efforts and support teams in sho...
3 days ago
$86K - $144K *
Unlock potential by leading the design and development of scalable generative AI services, ensuring architectural integrity and mentoring teams. Collaborate with cross-functional stakeholders to drive...
Reposted 1 week ago
$160K - $180K *
Lead the charge in driving agile execution across product and engineering teams, managing digital product launches and enhancing client value through innovative solutions. Collaborate cross-functional...
1 week ago
Staff Front End Software Engineer
$120K - $145K *
Join a team that's redefining front-end development with innovative AI solutions. Leverage your expertise in a dynamic startup environment, making impactful architectural decisions and enhancing user...
1 week ago
Director, Quality Engineering, Primary Care
$156K - $215K *
Unlock your potential by leading quality engineering initiatives across diverse technology portfolios. Drive automation, enhance delivery quality, and foster team growth while collaborating with cross...
Reposted 4 days ago
Senior Backend .Net/GCP Engineer
$86K - $125K *
Lead a dynamic team as a Senior Backend Engineer, specializing in .NET and GCP. Drive software quality and innovation while mentoring developers and managing client relationships in a collaborative re...
1 week ago
Expert Mainframe Systems Programmer - IMS Physical
$105K - $183K *
Join a team that's dedicated to providing exceptional software support for mainframe IMS systems. You'll play a key role in customer service, problem resolution, and migration services, ensuring seaml...
3 weeks ago
Principal Field Service Technical Training Specialist
$109K - $164K *
Drive impactful technical training for field service engineers and biomedical teams, focusing on complex medical technologies. Collaborate with cross-functional teams to enhance learning experiences a...
3 weeks ago
Technical Business Development Strategist – Distribution
$110K - $130K *
Advance our market strategy by leveraging technical expertise to identify and pursue opportunities in Distribution Planning, Design, and Grid Modernization, while building strong relationships with ut...
3 weeks ago
Unified Communications Analyst
$80K - $95K *
Champion seamless communication by managing VoIP and telephony systems, ensuring optimal performance and user satisfaction. Collaborate across departments to analyze data, enhance workflows, and uphol...
2 weeks ago
Senior Mainframe Systems Programmer - Datacom
$85K - $148K *
Unlock potential by managing CA Datacom environments, optimizing databases, and ensuring 24x7 support. Collaborate with vendors, implement best practices, and maintain documentation to enhance client...
2 weeks ago
$200K *
Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...
3 weeks ago
Program Manager of Technical Development
$140K - $185K *
Drive technical excellence by developing standards and processes for commissioning, ensuring consistent execution across projects. Collaborate with cross-functional teams to enhance workforce capabili...
1 week ago
Staff Product Manager, Enterprise Deployment Solutions | Canada | Remote
$211K - $253K *
Drive the vision and strategy for enterprise deployment solutions, owning product roadmaps and competitive positioning. Collaborate with cross-functional teams to adapt offerings for compliance and co...
1 week ago
$81K - $138K *
Unlock the potential of automated testing and quality assurance for a federal agency's data and AI/ML platform. Collaborate with cross-functional teams to ensure release readiness and enhance system p...
2 weeks ago
Lead Cloud Software Engineer - Remote
$112K - $193K *
Drive the architecture and development of cloud-native infrastructure across AWS, Azure, and GCP. Lead initiatives in cloud governance, security, and automation while promoting engineering excellence...
Reposted 2 weeks ago
$69K - $125K *
Join a team that's pivotal in supporting the FAA's new Air Traffic Control System. As an RSR Field Engineer, you'll oversee installations at critical airports, ensuring timely execution and high-quali...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.