Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$160K - $170K *
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Elevate employee benefits by designing and managing comprehensive health, welfare, and retirement programs. Collaborate with stakeholders to ensure compliance, optimize costs, and enhance coworker exp...
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$95K - $115K *
Elevate our IT SOX compliance efforts by supporting global programs, ensuring effective controls, and driving continuous improvement initiatives across systems and business units...
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$135K - $220K *
Lead the charge in enhancing security tooling for compliance and cybersecurity. Collaborate with engineering teams to automate security checks, ensuring a robust pipeline that balances speed and secur...
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$155K - $190K *
Transform the future of software development by building scalable, AI-augmented solutions. Collaborate with a dynamic team to enhance stability, engage in code reviews, and stay ahead of emerging tech...
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$115K - $135K *
Empower progress at the forefront of cybersecurity by managing security operations, ensuring compliance, and mitigating risks. Collaborate with teams to enhance security measures and protect sensitive...
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$138K - $189K *
Champion audio innovation by developing and optimizing DSP software for embedded platforms, ensuring high-quality signal processing across diverse audio products while collaborating with cross-functio...
1 week ago
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$129K - $175K *
Champion the optimization of mission-critical Oracle EBS environments, ensuring seamless database administration and support for complex financial systems. Collaborate with cross-functional teams to e...
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$95K - $115K *
Drive the development and maintenance of SCADA applications in a dynamic Remote Operations Center, collaborating with engineers and operators to enhance monitoring and operational support for power ge...
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$108K - $184K *
Unlock your potential as you lead an Automated Test Team, enhancing cloud applications and AI capabilities. Drive quality through strategic testing, CI/CD integration, and collaboration with developer...
5 days ago
$95K - $105K *
Drive cloud infrastructure excellence by managing environments, automating deployments, and ensuring security. Collaborate on cloud migrations and capacity planning while producing essential documenta...
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$85K - $105K *
Transform our ServiceNow platform by developing, configuring, and optimizing ITSM & HRSD solutions. Collaborate with stakeholders to enhance workflows, troubleshoot issues, and drive continuous improv...
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$112K - $179K *
Reimagine the future of ServiceNow development by designing and supporting custom applications. Leverage your expertise to solve complex problems, mentor junior developers, and drive innovative soluti...
3 weeks ago
Senior Solutions Engineer, Enterprise (Canada)
$180K - $230K *
Join our Enterprise team as a Senior Solutions Engineer, driving success for customers by shaping deal strategies, showcasing platform value, and acting as a trusted advisor. Collaborate across teams...
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$110K - $125K *
Elevate product strategy and delivery by leading a multidisciplinary team to ensure alignment with stakeholder needs and mission-critical outcomes in a fully remote environment...
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Senior HR Analyst - Strategy & Process
$80K - $95K *
Analyze and optimize HR data processes to drive strategic decisions. Engage with internal clients to deliver actionable insights and develop analytical tools that enhance operational efficiency and su...
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$135K - $160K *
Empower cross-functional collaboration by aligning technology with business priorities. Drive strategic initiatives, enhance cybersecurity compliance, and foster trusted relationships to optimize ente...
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$135K - $160K *
Unlock potential by serving as a strategic liaison between Finance, Facilities, and Supply Chain functions and IT, ensuring alignment of technology capabilities with business priorities and driving su...
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Sr. Engineer HCM App Integration - R01572131
$95K - $100K *
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3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.