Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$157K - $185K *

Join a team that's building cutting-edge data infrastructure for enterprises. As a Forward Deployed Engineer, you'll create production-quality agents and integrations directly within customer environm...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $230K *

Drive modernization by leading DevSecOps strategies for cloud transformation. Collaborate with stakeholders to enhance automation, security, and delivery practices, ensuring reliable and scalable solu...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $145K *

Champion innovative solutions as a Senior Business Analyst, driving requirements gathering and Agile processes to enhance custom applications for DHS. Collaborate with teams to streamline operations a...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$67K - $108K *

Support outside plant projects by analyzing records, statistics, and reports. Collaborate with engineering and construction teams to ensure timely and budget-compliant project completion while managin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $180K *

Champion innovation by developing full-stack web applications using TypeScript. Collaborate in a dynamic, remote-first team to deliver engaging user experiences, streamline operations, and lead techni...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $189K *

Join a team that's dedicated to enhancing information technology solutions within the Department of the Air Force. Drive the implementation and modernization of Tenable architecture to ensure complian...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $175K *

Drive the integration of AI tools into a secure cloud platform for capital markets, ensuring compliance and security while collaborating with top law firms and engineering teams to enhance document wo...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$147K - $198K *

Lead a dynamic software development team, driving modernization and secure engineering practices across legacy and cloud-native systems while fostering collaboration and high-quality delivery...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Shape the future of building operations by optimizing BAS effectiveness and energy management. Oversee service contracts, upgrades, and troubleshooting to ensure system reliability and enhance occupan...

Washington DC, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $145K *

Lead backend development and API architecture, ensuring security, performance, and data integrity while collaborating with cross-functional teams and vendors to deliver robust solutions...

Albany, NYRemote

5 days ago

  •   15+ years exp.  •   Information Technology

$133K - $209K *

Join a dynamic IT team as you safeguard cloud infrastructure, enhance security measures, and lead incident response efforts. Your expertise will drive continuous improvement and ensure robust protecti...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $133K *

Take ownership of delivering top-tier technical support and services by performing installations, maintenance, and repairs on power delivery equipment while ensuring safety standards and customer sati...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the maintenance and optimization of Oracle databases in AWS, ensuring system integrity and performance. Collaborate with teams to implement solutions, manage configurations, and support compl...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $210K *

Elevate the customer support experience by leading a regional team of Customer Success Engineers. Oversee operations, optimize workflows, and engage with stakeholders to drive improvements while ensur...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join us to drive customer engagement by showcasing technical solutions, conducting product demonstrations, and collaborating with teams to enhance our offerings in the c-UAV/counter drone market. Your...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Elevate application security by driving best practices and collaborating with scrum teams. This role ensures data protection and compliance while integrating security into the software development lif...

Florida, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of application security by driving best practices and collaborating with scrum teams to ensure data protection and secure development processes. Leverage your expertise to enhance our...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$226K - $338K *

Join a dynamic team at the forefront of AI-powered customer experience, driving transformative solutions and measurable results. Collaborate cross-functionally to architect innovative strategies that...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$74K - $102K *

Advance your career by providing expert installation support for CT systems, ensuring quality and timely project completion while collaborating with vendors and stakeholders. Travel required for custo...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $102K *

Drive the charge in expert CT installations, ensuring quality and timely project completion while providing top-tier support and troubleshooting for field service teams and vendors...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $170K *

Champion innovative solutions by designing and implementing core platform features, driving the transition to microservices, and collaborating across teams to enhance scalability and flexibility in Io...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Grow your career with a leading role in advancing Microsoft identity solutions for government clients. Leverage your expertise to enhance enterprise Identity, Credential, and Access Management capabil...

Washington, DCRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Champion complex network installation projects by leading teams, mentoring technicians, and ensuring high-quality service delivery. Collaborate with project managers and customers to meet objectives w...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Shape the future of AI engineering by leading technical outcomes, architecting production systems, and mentoring teams. Collaborate with stakeholders to drive innovation and ensure operational excelle...

Florida, USRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$116K - $150K *

Redefine enterprise applications as a SAP Basis Consultant, overseeing migrations, system architecture, and client engagement. Contribute to innovative solutions in IT to enhance efficiency and effect...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.