Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$120K - $145K *

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead global clinical laboratory projects by ensuring operational excellence, client satisfaction, and effective cross-functional collaboration while mentoring junior project managers to elevate team p...

Kentucky, USRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Drive the execution of comprehensive security programs, overseeing multiple teams to enhance vulnerability management, incident response, and cross-functional partnerships, while aligning with strateg...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $275K *

Explore innovative AI solutions by designing and implementing robust frameworks that enhance decision-making. Leverage LLM technologies and contribute to a collaborative culture focused on ethical AI...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Develop user-facing features and improve systems by leveraging software architecture, APIs, and cloud technologies. Collaborate with cross-functional teams to deliver reliable, maintainable solutions...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in overseeing system integrators and project management, ensuring quality and performance across all phases. Collaborate with stakeholders to drive standardization and risk mitigation...

Ohio, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$143K - $286K *

Help us drive innovation as you lead the design and development of scalable platform capabilities, enhancing engineering productivity and ensuring alignment with architectural standards across teams i...

Sunnyvale, CARemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Unlock potential by bridging engineering and user needs through exceptional technical documentation. This role requires translating complex information into clear, actionable content for training mate...

New Jersey, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a team that's shaping the future of power systems engineering. As a key member, you'll design and develop scalable analysis modules, driving innovation in distribution system analysis and optimiz...

Austin, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$130K - $192K *

Join a team that's implementing robust security controls across multiple brands, safeguarding employees and enhancing productivity through automation and secure practices. Collaborate globally while l...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $130K *

Innovate the future of cloud platforms by leading the design and operation of a secure, scalable infrastructure. Drive automation and enhance developer experience while collaborating with cross-functi...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$135K - $160K *

Champion modernization initiatives by designing and overseeing transformation solutions, integrating cutting-edge GenAI technology, and ensuring alignment with business objectives to drive impactful m...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$77K - $163K *

Transform cloud infrastructure by developing and delivering robust solutions. Collaborate across departments to implement high-level architectures, ensuring seamless support for diverse workloads whil...

Sterling, VARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead advanced SAS programming efforts to support Phase I-IV clinical trials, ensuring data integrity and compliance with CDISC standards. Collaborate with cross-functional teams to deliver high-qualit...

Cambridge, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$99K - $149K *

Accelerate your career as a Cybersecurity Engineer, enhancing security tools, conducting risk assessments, and collaborating with teams to fortify defenses against threats. Drive incident response and...

Wrangell, AKRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$91K - $163K *

Drive high-quality IT service delivery in healthcare by leading design, implementation, and improvement processes. Collaborate with stakeholders to enhance clinical workflows and ensure system availab...

Eden Prairie, MNRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$108K - $115K *

Unlock your potential as a full stack engineer, collaborating in an agile team to develop innovative applications and features, while leveraging cutting-edge AI technologies to enhance product offerin...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$69K - $124K *

Join a team that's dedicated to enhancing project success through effective coordination and support. As an Operations Specialist, you'll facilitate the Services Engagement Lifecycle, ensuring seamles...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Empower project success by leading electrical commissioning for critical systems. Oversee planning, execution, and testing to ensure compliance and performance across diverse infrastructure projects...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive platform architecture and strategy, owning scalable production environments. Lead cross-team collaboration, mentor engineers, and advocate for DevSecOps practices while solving complex technical...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $138K *

Optimize operational support for a large-scale Linux environment, ensuring seamless integration and automation across on-premise and cloud platforms. Collaborate with teams to troubleshoot issues and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Lead a dynamic engineering team in developing high-quality remote software solutions. Collaborate with product managers and designers to ensure scalable applications while embracing best practices and...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$122K - $184K *

Lead the implementation of Workday solutions in Higher Education, managing project lifecycles, fostering client relationships, and delivering results while ensuring adherence to budget and timelines...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$60K - $142K *

Lead the design and development of innovative automation solutions across multiple platforms, enhancing client experiences and operational efficiency while driving technical direction and agile practi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Unlock potential by leading the development of innovative AI solutions that transform complex learning workflows into impactful autonomous agents, collaborating closely with strategic clients to shape...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.