Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$110K - $130K *

Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...

Norcross, GARemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...

Norcross, GARemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$103K - $115K *

Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...

Utah, USRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$122K - $158K *

Join a dynamic team as a GenAI & HPC Delivery Engineer, driving cutting-edge GPU solutions and optimizing performance for AI and HPC infrastructures. Engage directly with customers, ensuring successfu...

Austin, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead customer engagement through technical discovery and deployment, integrating AI solutions while collaborating with Sales, Product, and Engineering teams. Drive implementation efficiency and bridge...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Elevate customer success by implementing privacy-first healthcare marketing solutions. As an Implementation Engineer, you'll guide clients through technical setups, ensuring optimal performance and co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $105K *

Contribute to the development and support of advanced missile systems as a systems engineer. Collaborate with cross-functional teams to enhance the capabilities of critical defense technologies while...

Pittsfield, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Manage and optimize cloud infrastructure solutions on Azure, focusing on Kubernetes and CI/CD pipelines. Collaborate with cross-functional teams to enhance production services, ensuring high availabil...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $210K *

Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...

Ashburn, VARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Innovate and enhance platform operations as a technical expert, driving implementation and administration of HaloPSA. Collaborate with teams to streamline processes, improve visibility, and ensure sea...

Napa, CARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's transforming IT solutions through ServiceNow support and enhancements. You'll collaborate with various teams to optimize platform performance for leading brands, ensuring effective...

CanadaRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join our team as a Sr. Platform Engineer to build and support automated, self-service cloud platforms, enhancing deployment efficiency and security while collaborating with engineers and IT to drive i...

Gainesville, FLRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $135K *

Champion the reliability and scalability of infrastructure for applications and data systems by developing high-quality solutions and automating processes, ensuring robust security and performance to...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $104K *

Optimize your career by providing expert service and support for Data Center equipment. This role involves extensive travel, troubleshooting, and project management, ensuring customer satisfaction thr...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$74K - $96K *

Drive exceptional customer satisfaction by leveraging technical expertise to diagnose and resolve issues on-site, collaborating with team members to enhance service delivery and foster a positive cust...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...

Ashburn, VARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $145K *

Join a team that's dedicated to maintaining secure, reliable IT operations. You'll manage platforms, troubleshoot applications, and enhance workflows, ensuring seamless support for internal teams whil...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $130K *

Partner with us to enhance IT infrastructure for the Air National Guard, providing vital remote and on-site support across the U.S. This role involves installation, troubleshooting, and maintenance of...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$89K - $148K *

Unlock potential by leveraging your electrical engineering expertise to support military vessel operations. Collaborate with teams to ensure safe, reliable electrical systems while managing design and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $160K *

Collaborate with cross-functional teams to design, implement, and support robust technical infrastructures, ensuring operational stability and security while driving innovation and efficiency in syste...

Georgia, USRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$154K - $180K *

Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Pioneer the administration and development of core business systems, focusing on ServiceNow. Collaborate with cross-functional teams to create scalable solutions that enhance operations, service, and...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.