Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Active Directory / Identity Engineer (Senior)
$110K - $130K *
Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...
2 days ago
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
Today
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...
Today
Manager, IT Support and Service
$103K - $115K *
Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...
Yesterday
GenAI & High Performance Computing (HPC) Delivery Engineer
$122K - $158K *
Join a dynamic team as a GenAI & HPC Delivery Engineer, driving cutting-edge GPU solutions and optimizing performance for AI and HPC infrastructures. Engage directly with customers, ensuring successfu...
Reposted 1 week ago
Senior Forward Deployed Engineer
$120K - $145K *
Lead customer engagement through technical discovery and deployment, integrating AI solutions while collaborating with Sales, Product, and Engineering teams. Drive implementation efficiency and bridge...
4 weeks ago
Enterprise Implementation Engineer
$100K - $120K *
Elevate customer success by implementing privacy-first healthcare marketing solutions. As an Implementation Engineer, you'll guide clients through technical setups, ensuring optimal performance and co...
2 weeks ago
$95K - $105K *
Contribute to the development and support of advanced missile systems as a systems engineer. Collaborate with cross-functional teams to enhance the capabilities of critical defense technologies while...
2 weeks ago
$110K - $130K *
Manage and optimize cloud infrastructure solutions on Azure, focusing on Kubernetes and CI/CD pipelines. Collaborate with cross-functional teams to enhance production services, ensuring high availabil...
3 weeks ago
Forward Deployed Engineer (Technical Architect)
$170K - $210K *
Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...
1 month ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...
Reposted 1 week ago
System Engineer, Platform Operations: HaloPSA
$90K - $120K *
Innovate and enhance platform operations as a technical expert, driving implementation and administration of HaloPSA. Collaborate with teams to streamline processes, improve visibility, and ensure sea...
1 week ago
ServiceNow Platform Administrator
$80K - $95K *
Join a team that's transforming IT solutions through ServiceNow support and enhancements. You'll collaborate with various teams to optimize platform performance for leading brands, ensuring effective...
Reposted 4 weeks ago
$80K - $95K *
Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...
1 week ago
Sr. Platform Engineer (Remote)
$110K - $130K *
Join our team as a Sr. Platform Engineer to build and support automated, self-service cloud platforms, enhancing deployment efficiency and security while collaborating with engineers and IT to drive i...
Today
Virtual Desktop Operations Engineer
$75K - $135K *
Champion the reliability and scalability of infrastructure for applications and data systems by developing high-quality solutions and automating processes, ensuring robust security and performance to...
Reposted 2 weeks ago
Field Service Technician HVAC - Data Center
$62K - $104K *
Optimize your career by providing expert service and support for Data Center equipment. This role involves extensive travel, troubleshooting, and project management, ensuring customer satisfaction thr...
Today
Field Service Engineer 2- Afton, Texas
$74K - $96K *
Drive exceptional customer satisfaction by leveraging technical expertise to diagnose and resolve issues on-site, collaborating with team members to enhance service delivery and foster a positive cust...
Reposted 1 week ago
$110K - $130K *
Take ownership of technical solutions that enhance border security operations through data governance, cloud management, and infrastructure modernization. Collaborate across teams to drive effective I...
1 week ago
$110K - $145K *
Join a team that's dedicated to maintaining secure, reliable IT operations. You'll manage platforms, troubleshoot applications, and enhance workflows, ensuring seamless support for internal teams whil...
4 days ago
$115K - $130K *
Partner with us to enhance IT infrastructure for the Air National Guard, providing vital remote and on-site support across the U.S. This role involves installation, troubleshooting, and maintenance of...
2 days ago
$89K - $148K *
Unlock potential by leveraging your electrical engineering expertise to support military vessel operations. Collaborate with teams to ensure safe, reliable electrical systems while managing design and...
1 week ago
Senior Systems Engineer (Remote)
$80K - $160K *
Collaborate with cross-functional teams to design, implement, and support robust technical infrastructures, ensuring operational stability and security while driving innovation and efficiency in syste...
Today
Staff Customer Support Programs & Supportability Lead
$154K - $180K *
Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...
3 weeks ago
Platform Engineer (ServiceNow)
$110K - $130K *
Pioneer the administration and development of core business systems, focusing on ServiceNow. Collaborate with cross-functional teams to create scalable solutions that enhance operations, service, and...
Reposted 4 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.