Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
ServiceNow Technical Project Manager
$110K - $130K *
Lead the transformation of healthcare IT by managing ServiceNow projects, enhancing workflows, and ensuring seamless integration. Collaborate with cross-functional teams to deliver innovative solution...
Yesterday
$130K - $260K *
Shape the future of software development by leading impactful engineering initiatives, mentoring talent, and driving innovation across diverse systems to enhance capabilities and organizational growth...
1 month ago
$110K - $130K *
Lead the charge in executing digital product initiatives for veterinary health. Collaborate across teams to prioritize backlogs, write user stories, and enhance user experiences, ensuring alignment be...
5 days ago
Consulting Engineer - AI Networking & Fabric Architecture
$77K - $108K *
Innovate high-performance AI network fabrics for accelerated computing. Engage with clients to deliver tailored solutions, ensuring optimal configurations for GPU clusters and data-center infrastructu...
6 days ago
Site Reliability Engineer- REMOTE - Onsite Training
$87K - $151K *
Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...
Reposted 2 weeks ago
Développeur(-euse) Expérience IA (IA conversationnelle)
$140K - $180K *
Elevate customer experiences by designing and optimizing AI agent journeys. Collaborate across teams to enhance service processes, ensuring accurate, secure, and autonomous problem resolution while dr...
2 weeks ago
Technical Project Manager, Business Applications
$110K - $120K *
Drive impactful business application initiatives by leading cross-functional projects that enhance efficiency and performance. Collaborate with stakeholders to ensure successful delivery of Microsoft...
3 weeks ago
Staff Front End Software Engineer
$150K - $175K *
Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...
2 weeks ago
$150K - $180K *
Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...
Reposted 2 days ago
Senior Software Engineer, Public Sector
$180K - $200K *
Champion innovation by developing scalable backend solutions and troubleshooting complex issues within our Cyber-Physical Systems platform. Collaborate with global teams to enhance performance and ens...
1 week ago
VP & Managing Director, Global Data Center Solutions [Remote]
$253K - $396K *
Lead the charge in strategic account management, fostering executive relationships and driving growth through innovative data center solutions. Collaborate across functions to ensure alignment with cu...
Yesterday
Project Controls Lead - Data Center Construction
$160K - $190K *
Champion project control excellence by developing strategies, collaborating with teams, and optimizing performance to ensure successful project delivery within timelines and budgets. Lead initiatives...
1 week ago
Software Engineer II, Engineering
$125K - $145K *
Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...
Reposted 1 week ago
$202K - $318K *
Accelerate progress at our AI-driven platform by leading a high-performing engineering team. Oversee technical direction, manage people, and ensure quality to deliver impactful agent experiences acros...
4 weeks ago
Senior AI Agent Engineer | Moveworks
$143K - $243K *
Drive customer success by owning technical relationships and delivering AI solutions. Collaborate with enterprise clients to design, implement, and optimize integrations, ensuring impactful outcomes t...
Today
Senior Consulting Engineer Physical Security
$107K - $150K *
Engage with clients to design and implement advanced Physical Security Systems. Collaborate with top engineers on complex projects, ensuring high-quality solutions and customer satisfaction while mana...
1 week ago
$109K - $150K *
Shape the future of security solutions by guiding complex Managed Services integrations. Collaborate with teams to align customer strategies, mitigate risks, and ensure compliance, while leading techn...
2 weeks ago
Project Manager Data Center Rapid Deployment
$115K - $138K *
Manage complex data center deployment projects, ensuring timely delivery and alignment among stakeholders. Oversee planning, execution, and closeout while maintaining budget and risk controls in fast...
1 week ago
Software Engineer - Data Platform (R37)
$105K - $202K *
Engineer robust data platforms by designing scalable pipelines and APIs that support AI-driven healthcare applications, ensuring high performance, security, and operational excellence in a collaborati...
2 weeks ago
$150K - $280K *
Shape engaging UI/UX solutions for supply chain intelligence platforms. Lead the development process while collaborating with AI engineers and mentoring junior developers to deliver high-quality, prod...
4 weeks ago
Product Owner, Client & Digital Support
$110K - $130K *
Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...
Today
$117K - $153K *
Join a dynamic team as a Fullstack Software Engineer, driving innovative solutions by building REST APIs and customer-facing components. Collaborate remotely within Canada to enhance engineering proce...
1 week ago
$110K - $130K *
Lead the charge in managing a large-scale FHWA communications program, ensuring effective contract leadership, quality management, and stakeholder engagement across a multidisciplinary team to deliver...
3 weeks ago
$130K - $155K *
Lead the modernization of HPC infrastructure, enhancing simulation-driven product development and optimizing engineering productivity across diverse environments and accounts...
1 week ago
Software Engineer Senior Consultant I
$85K - $145K *
Develop innovative full stack applications to enhance legal operations and compliance. Collaborate with cross-functional teams to deliver secure, scalable solutions using modern technologies and cloud...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.