Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$81K - $134K *
Join a team that's dedicated to ensuring software quality through rigorous testing and validation. Collaborate with developers and stakeholders to uphold standards and enhance application performance...
3 days ago
AI Support Engineer - Toronto (Weekend Shift)
$110K - $130K *
Transform customer experiences by resolving complex technical issues and driving operational excellence in a cutting-edge environment. Collaborate with engineering and product teams to enhance systems...
4 weeks ago
Software Engineering SMTS / LMTS - AI Core (REMOTE)
$172K - $260K *
Join a dynamic team to lead the development of AI retrieval systems and agent infrastructure, driving innovation and quality in AI applications while collaborating across functions to enhance performa...
1 week ago
$121K - $208K *
Transform operational efficiencies by designing and deploying high-performance integration solutions. Collaborate with stakeholders to enhance user experiences and ensure data integrity across multi-t...
3 days ago
$85K - $97K *
Contribute to innovative software solutions by designing, coding, and deploying full-stack applications. Collaborate in agile sprints to enhance integrations and ensure secure, accessible coding pract...
Today
$85K - $97K *
Accelerate progress at our team by developing and deploying full-stack solutions. Collaborate on REST APIs, enhance legacy applications, and ensure secure coding practices while delivering high-qualit...
Today
$85K - $97K *
Elevate your career by designing and deploying full-stack solutions, integrating REST APIs, and ensuring secure coding practices while collaborating in agile sprints to enhance VA enterprise services...
Today
$85K - $97K *
Advance your career by designing and deploying full-stack solutions, integrating REST APIs, and enhancing legacy applications while ensuring secure coding practices and compliance with accessibility s...
Today
$85K - $97K *
Transform software solutions by designing, coding, and deploying full-stack applications. Collaborate in agile sprints to enhance integrations and ensure secure coding practices while delivering high...
Today
$85K - $97K *
Engineer robust full-stack solutions, integrating REST APIs and enhancing legacy applications while ensuring secure coding practices and compliance with accessibility standards in a dynamic, agile env...
Today
$85K - $97K *
Join a dynamic team to design, develop, and deploy full-stack solutions, enhancing VA enterprise services through innovative REST APIs and secure coding practices while ensuring compliance with access...
Today
$99K - $164K *
Drive impactful data-driven projects by leading a diverse team in fraud detection and prevention. Manage contract delivery, timelines, and client relationships while ensuring effective communication a...
6 days ago
[IIT] Client Solutions Architect
$125K - $150K *
Engage with enterprise clients to translate complex challenges into actionable AI solutions. Collaborate with Sales and Delivery teams to drive scalable programs, influence revenue, and ensure success...
3 weeks ago
System Director Digital Technology - Information Systems Administration - FT - Day
$145K - $175K *
Transform healthcare technology by leading digital innovation, data management, and AI initiatives. Collaborate across teams to enhance patient experience and operational performance while driving the...
Today
Senior Microsoft Platform Software Engineer
$120K - $145K *
Elevate software development by integrating AI-powered coding practices into enterprise solutions. Collaborate with teams to enhance productivity, code quality, and testing through innovative AI tools...
1 week ago
$110K - $130K *
Join a team that's dedicated to delivering high-quality software solutions using C# and .NET technologies. Collaborate in an Agile environment to drive innovation and optimize performance while suppor...
2 weeks ago
Network Specialist - Launch Team
$100K - $145K *
Join a dynamic team to ensure seamless network connectivity for dock deployments. Collaborate with IT teams, troubleshoot connectivity issues, and enhance customer confidence through effective communi...
5 days ago
$80K - $96K *
Join a team that's dedicated to transforming client needs into effective solutions. As a Business Analyst I, you'll bridge teams, support integrations, and enhance processes within the Financial Servi...
6 days ago
$108K - $130K *
Lead a multidisciplinary team to deliver complex SaaS implementations globally. Focus on team development, solution quality, and operational efficiency while leveraging data to mitigate risks and enha...
Today
$120K - $145K *
Unlock AI-driven engineering transformation by collaborating with clients to enhance SDLC processes. Drive measurable improvements in delivery speed and quality through innovative solutions and hands...
1 week ago
Staff, Software Engineer - Backend
$110K - $220K *
Inspire innovation as you lead the architecture and development of scalable supply chain solutions, mentoring engineers and driving excellence in a dynamic, cloud-native environment focused on global...
6 days ago
$100K - $120K *
Unlock your potential as a Technical Project Manager, driving software delivery timelines and ensuring seamless project execution with engineering and product teams. Foster strong stakeholder relation...
6 days ago
$180K - $250K *
Innovate the design and delivery of cutting-edge SaaS solutions powered by data, ML, and AI. Own key technical areas driving high-quality product features through collaboration, backend development, a...
Reposted 1 week ago
Tooling Engineer, Staff - SRM / Solid Rocket Motors - Telework Option
$120K - $224K *
Innovate with a dynamic team to design advanced tooling for solid rocket motors, ensuring safety and reliability in manufacturing processes while applying your expertise in physics and material scienc...
Reposted yesterday
$80K - $95K *
Transform your career by managing critical systems operations, enhancing infrastructure, and driving automation in a dynamic environment. Collaborate with a skilled team to ensure high availability an...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.