Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$199K - $230K *

Drive innovation by deploying and optimizing cloud infrastructure across federal environments. Leverage your expertise in AWS, Kubernetes, and automation tools to enhance platform scalability and secu...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $208K *

Partner with us to drive global GTM strategies and co-innovate solutions in the Autonomous Workforce sector, leveraging ServiceNow technologies. Lead partner alignment to optimize opportunities, enhan...

Silver Spring, MDRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $120K *

Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...

Washington, DCRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Unlock potential by supporting and optimizing D365 Finance & Operations modules. Collaborate with teams to troubleshoot issues, enhance processes, and ensure seamless system performance for retail ope...

CanadaRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $238K *

Unlock potential by leading the design and integration of cutting-edge electrical systems for data centers. Coordinate multi-disciplinary teams to ensure high-performance solutions in power distributi...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $90K *

Empower data-driven decision-making by developing and enhancing Power BI dashboards and reports. Collaborate with cross-functional teams to create user-friendly solutions that consolidate data from mu...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $100K *

Advance your career by designing electrical systems for industrial chemical facilities. Collaborate with engineering teams, conduct studies, and support plant operations while ensuring compliance with...

Phoenix, AZRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Champion enterprise communications and change initiatives, enhancing employee engagement and understanding. Collaborate across departments to ensure clear, consistent messaging and drive organizationa...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Unlock your potential by developing customer-facing features across the full tech stack. Collaborate with cross-functional teams and enhance the Automox console, ensuring high performance and user sat...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...

Dallas, TXRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...

Chicago, ILRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Lead project teams to deliver high-quality results on time and within budget. Manage multiple projects simultaneously, drive communication, and ensure customer satisfaction while mitigating risks and...

Jacksonville, FLRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$145K - $175K *

Deliver innovative datacenter, cloud, and network solutions by leading architecture design, client engagement, and technical governance. Collaborate with cross-functional teams to shape complex infras...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $140K *

Champion the design and implementation of tailored ServiceNow solutions, focusing on optimizing Financial Services Operations through collaboration with stakeholders and integrating best practices for...

CanadaRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $135K *

Champion process automation and enhancements by leading investment initiatives, mentoring teams, and collaborating across departments to drive efficiency and continuous improvement in investment servi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$250K - $300K *

Join a team that's shaping the brand and product experience. You'll create visually compelling designs, develop marketing materials, and collaborate with engineers to enhance our product in a fast-pac...

Mexico, MORemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$106K - $198K *

Join a team that's dedicated to enhancing software configuration management tools and processes. Collaborate with engineers and quality assurance to ensure seamless software delivery and documentation...

Colorado, USRemote

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $175K *

Join us to develop scalable full-stack applications using React, TypeScript, and Java. Collaborate across teams to enhance user experience and contribute to best practices in a cloud-native microservi...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by driving innovative AI solutions through hands-on engineering and client collaboration. Transform complex business challenges into reliable, production-ready software while enhancin...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $136K *

Champion technical excellence by providing advanced support for VRV/VRF systems. Drive product adoption and customer satisfaction through training, troubleshooting, and strategic initiatives, while co...

Missouri, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Lead the charge in enhancing integration processes by analyzing, documenting, and supporting seamless data exchanges with external ATS partners, driving efforts towards scalability and efficiency acro...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Join a team that's redefining programmable voice solutions by developing cutting-edge call control services and APIs. Leverage your expertise in FreeSWITCH, Kamailio, and Java to enhance customer expe...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Shape the future of field operations by translating business needs into actionable user stories. Collaborate with diverse teams to enhance workflow and drive standardization to create measurable opera...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K *

Advance your career by managing the integrated master schedule for AI infrastructure and HPC programs. Collaborate cross-functionally to ensure timely delivery and effective communication of project m...

Vancouver, BCRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.