Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$102K - $190K *

Pioneer the future of endpoint security by leading a dynamic engineering team, ensuring operational excellence, and driving innovative capabilities to protect enterprise assets while aligning with bus...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $160K *

Elevate security operations by building a robust detection and response system. Collaborate with teams to enhance threat investigation and streamline processes, ensuring accurate prioritization and ef...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $125K *

Join a team that's dedicated to leading impactful projects in a dynamic environment. As a Project Manager, you'll coordinate efforts across multidisciplinary teams, ensuring alignment and delivering h...

Washington DC, USRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Lead the charge in transforming engineering processes for Jama, ensuring alignment with customer requirements and technical excellence. Drive integration, training, and support while managing a divers...

Merrimack, NHRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K *

Join a team that's dedicated to enhancing enterprise systems through effective maintenance, troubleshooting, and collaboration. Ensure the reliability and performance of critical IT applications in di...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Drive innovation by deploying and troubleshooting advanced IP networks in diverse environments. Collaborate with teams to integrate cutting-edge security technologies while ensuring seamless connectiv...

Devault, PARemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Pioneer innovative solutions as a Senior Software Engineer, collaborating with a seasoned team to tackle complex challenges. Drive product development in a fully remote environment, focusing on user n...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$165K - $185K *

Unlock your potential by leading the design and implementation of innovative digital solutions for Veteran healthcare services. Collaborate with cross-functional teams to enhance enterprise applicatio...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$75K - $158K *

Support SAP security in a DoD IL5 S/4HANA environment, enhancing Zero Trust architecture and system security. Collaborate with cyber and audit teams to solve complex challenges and ensure mission-crit...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $172K *

Unlock your potential by designing and optimizing Power BI reporting solutions that transform complex identity datasets into actionable insights, enhancing enterprise decision-making and compliance re...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Innovate and enhance software solutions in a dynamic SaaS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality applications while driving continuous impro...

Puerto Rico, USRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$78K - $119K *

Champion cybersecurity initiatives by evaluating and implementing enterprise security solutions. Collaborate with IT teams and vendors to ensure compliance with security policies while enhancing prote...

Anchorage, AKRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Optimize software quality by validating workflows and integrations through comprehensive testing. Collaborate with cross-functional teams to ensure robust test coverage, automate processes, and suppor...

Chicago, ILRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$199K - $230K *

Drive innovation by deploying and optimizing cloud infrastructure across federal environments. Leverage your expertise in AWS, Kubernetes, and automation tools to enhance platform scalability and secu...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by supporting and optimizing D365 Finance & Operations modules. Collaborate with teams to troubleshoot issues, enhance processes, and ensure seamless system performance for retail ope...

CanadaRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $238K *

Unlock potential by leading the design and integration of cutting-edge electrical systems for data centers. Coordinate multi-disciplinary teams to ensure high-performance solutions in power distributi...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $90K *

Empower data-driven decision-making by developing and enhancing Power BI dashboards and reports. Collaborate with cross-functional teams to create user-friendly solutions that consolidate data from mu...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $120K *

Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...

Washington, DCRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Advance your career by designing electrical systems for industrial chemical facilities. Collaborate with engineering teams, conduct studies, and support plant operations while ensuring compliance with...

Phoenix, AZRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$126K - $208K *

Partner with us to drive global GTM strategies and co-innovate solutions in the Autonomous Workforce sector, leveraging ServiceNow technologies. Lead partner alignment to optimize opportunities, enhan...

Silver Spring, MDRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Champion enterprise communications and change initiatives, enhancing employee engagement and understanding. Collaborate across departments to ensure clear, consistent messaging and drive organizationa...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Unlock your potential by developing customer-facing features across the full tech stack. Collaborate with cross-functional teams and enhance the Automox console, ensuring high performance and user sat...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...

Dallas, TXRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...

Chicago, ILRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Lead project teams to deliver high-quality results on time and within budget. Manage multiple projects simultaneously, drive communication, and ensure customer satisfaction while mitigating risks and...

Jacksonville, FLRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.