Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Staff Software Engineer, Devops
$155K - $233K *
Shape the future of our infrastructure by architecting and building a hybrid Kubernetes platform. Lead hands-on initiatives across AWS, ensuring reliability and efficiency while collaborating with cro...
2 weeks ago
Senior Software Development Engineer
$83K - $222K *
Drive innovation by designing and implementing digital solutions that optimize Payer Operations, enhance metadata, automate contracts, and measure performance through collaboration and advanced techni...
Reposted 1 week ago
Senior Software Development Engineer
$92K - $185K *
Join our Agile Product Team as a Senior Software Development Engineer, driving the creation of high-quality products for the Claims organization. Leverage your expertise in full stack development and...
Today
Senior Software Development Engineer
$101K - $203K *
Advance your career by designing and developing scalable enterprise applications. Collaborate with cross-functional teams to enhance delivery processes and implement secure solutions using modern soft...
Today
Senior Software Development Engineer
$83K - $222K *
Empower innovation by delivering high-quality web applications and APIs. Collaborate with cross-functional teams to create intuitive data visualizations and integrate AI capabilities, enhancing Payer...
Today
Senior Software Development Engineer
$83K - $222K *
Drive innovation by delivering high-quality web applications and interactive dashboards. Collaborate with cross-functional teams to integrate AI capabilities and build resilient APIs in a fast-paced...
Reposted 1 week ago
Senior Information Security Specialist
$120K - $160K *
Join a team that's committed to enhancing our cybersecurity and GRC programs. You'll drive initiatives across risk management, compliance, and operational security, playing a vital role in strengtheni...
Reposted 2 weeks ago
Digital - MES Business Analyst (Remote)
$107K - $204K *
Join our dynamic Digital MES team as a Business Analyst, driving innovative software solutions for manufacturing execution systems. Collaborate with cross-functional teams to enhance operational effic...
1 week ago
Senior Software Engineer (Capture)
$130K - $170K *
Accelerate progress at the forefront of real-time media ingestion, designing and operating distributed services that enhance communication data processing for analytics and security. Lead projects and...
3 weeks ago
Manager II, Software Engineering, Infrastructure
$154K - $260K *
Join an innovative team to lead and evolve critical Core Infrastructure. Oversee infrastructure strategy, improve operational health, and drive automation to boost performance across a globally distri...
Reposted 3 weeks ago
$88K - $154K *
Lead the charge in high-quality process design for complex industrial projects, collaborating across disciplines to ensure effective delivery from concept to detail, while driving execution in a dynam...
4 weeks ago
Senior Manager, Software Engineering
$225K - $265K *
Partner with us to lead a high-performing engineering team, driving innovation and efficiency in our travel marketplace. You'll manage project lifecycles, enhance collaboration, and champion a custome...
1 week ago
BIM (Building Information Modeling) / Virtual Design Coordinator
$85K - $115K *
Elevate your career by coordinating multidisciplinary BIM models for complex industrial projects. Lead clash detection, ensure model accuracy, and drive collaboration among teams to deliver high-quali...
3 weeks ago
Utilities Vulnerability Assessment Engineer
$63K - $111K *
Empower mission success by assessing utility vulnerabilities and enhancing infrastructure resilience against diverse threats. Collaborate with a multidisciplinary team to ensure operational continuity...
5 days ago
Field Service Engineering Specialist - Senior
$100K - $120K *
Transform your career by leading technical investigations and solutions in a dynamic field service environment. Collaborate with teams to enhance product performance and customer satisfaction while me...
2 days ago
Domain Architect (Technology Integration Management Office)
$114K - $190K *
Lead the charge in crafting target-state architecture that integrates business processes, applications, and data. Your role will shape enterprise transformation while ensuring alignment with strategic...
Reposted 1 week ago
Service Performance / SLA Analyst (Journeyman)
$80K - $95K *
Lead the charge in performance measurement and service-level governance, analyzing data to enhance service quality and efficiency. Collaborate with stakeholders to develop actionable insights and main...
1 week ago
Forward Deployed Process Consultant- R37
$113K - $226K *
Lead the charge in optimizing healthcare processes by bridging strategy and execution. Collaborate with teams to enhance coding workflows, drive change management, and ensure alignment with strategic...
2 weeks ago
$135K - $160K *
Tackle complex optimization challenges by developing scalable decision systems in supply chain operations. Collaborate with cross-functional teams to enhance analytical models, ensuring alignment with...
Yesterday
Project Manager, Core Banking Implementations
$90K - $110K *
Lead core banking system conversions for credit unions, ensuring seamless project delivery through effective stakeholder communication, data migration, and interface integration, while managing risks...
3 weeks ago
Security & Infrastructure Engineer
$100K - $120K *
Drive security excellence by managing identity access, external testing, and compliance processes. Collaborate with teams to enhance AWS security and develop scalable policies, ensuring robust protect...
3 weeks ago
Senior Principal Structural Engineer - Data Center Infrastructure (FE)
$156K - $281K *
Join a team that's redefining structural engineering for data centers. As a Senior Principal Structural Engineer, you'll ensure the integrity of innovative designs, collaborating across disciplines to...
5 days ago
DevOps Forward Deployed Engineer
$120K - $145K *
Join us to architect and automate cloud-native infrastructures while engaging directly with clients. Leverage your expertise in AI and DevOps to drive strategic solutions that align technology with bu...
1 week ago
$90K - $110K *
Elevate project execution by overseeing construction from demolition to occupancy. Manage onsite activities, coordinate with teams, and ensure timely, safe project completion while fostering strong cl...
1 week ago
$90K - $110K *
Shape the future of construction by overseeing project execution from demolition to occupancy. Collaborate with teams to ensure timely, safe, and successful project delivery while building strong clie...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.