Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$120K - $150K *
Unlock potential by leading system testing efforts for critical USAF missions. Collaborate on process improvements, develop test documents, and execute various testing types to ensure system operabili...
2 weeks ago
$120K - $145K *
Drive innovation in AI by building and evaluating machine learning models. Collaborate with experts to design experiments, analyze data, and communicate findings effectively to enhance model performan...
2 weeks ago
Manager, ERP Application Support (Distribution)
$110K - $130K *
Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...
6 days ago
Solutions Engineer, Endpoint - West
$206K - $283K *
Transform the future of endpoint security by leveraging your expertise to drive technical wins in sales cycles. Collaborate with teams to deliver impactful presentations and build lasting customer rel...
2 weeks ago
$101K - $188K *
Elevate your career by enhancing platform reliability and automation. Collaborate with cross-functional teams to solve operational challenges, improve observability, and ensure dependable systems in a...
3 weeks ago
Windows and VMware Server Administrator
$86K - $138K *
Take ownership of the Windows and VMware server environment, providing operational support and maintenance. Collaborate on projects, ensure system stability, and implement technology changes to meet o...
3 weeks ago
Program Manager - Released Products
$95K - $115K *
Unlock project potential as a Program Manager, leading cross-functional teams to enhance released products, drive strategic initiatives, and ensure alignment with organizational goals in a dynamic, re...
4 weeks ago
$95K - $105K *
Unlock potential by leading test automation efforts, developing scripts, and ensuring software quality through comprehensive testing strategies in a collaborative environment...
5 days ago
$70K - $103K *
Contribute to optimizing papermaking processes while building strong relationships with clients. Serve as a key engineer in training, supporting account management strategies to enhance efficiency and...
Reposted 5 days ago
Engineering - BIM Technician III
$92K - $139K *
Empower your career by leading advanced BIM processes and model coordination for complex engineering projects. Utilize your expertise to enhance workflows, ensure compliance, and foster client relatio...
1 week ago
$140K - $180K *
Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...
2 weeks ago
Data Center Structural Engineer
$113K - $142K *
Design and develop structural engineering solutions for modular data centers. Oversee vendor collaboration, conduct risk assessments, and ensure compliance with local codes, delivering repeatable desi...
4 weeks ago
Senior Partner Success Implementation Engineer
$120K - $145K *
Drive partner success by providing expert technical guidance, leading complex implementations, and mentoring junior engineers. Collaborate cross-functionally to enhance product adoption and ensure opt...
6 days ago
Senior Middleware Administrator
$110K - $130K *
Lead the charge in optimizing enterprise middleware platforms through effective administration, automation, and security management, ensuring high availability and compliance while enhancing operation...
2 weeks ago
Microsoft Dynamics 365 Technical Consultant / Developer
$120K - $145K *
Elevate technical solutions by designing, building, and supporting Dynamics 365 Finance & Supply Chain Management components. Collaborate with teams to deliver high-quality, maintainable solutions whi...
1 week ago
$120K - $144K *
Lead the charge in designing and implementing advanced building automation systems for critical infrastructure projects, ensuring seamless integration and optimal performance while managing teams and...
1 week ago
$130K - $160K *
Lead the charge in designing and implementing SAP EHS solutions for complex federal projects, ensuring compliance and effective incident management while collaborating with stakeholders to optimize en...
5 days ago
$95K - $115K *
Join a dynamic team as a Mid Systems Engineer, contributing to the full lifecycle of systems engineering projects. Collaborate with cross-functional teams to solve complex technical challenges and ens...
2 weeks ago
$84K - $150K *
Join a team that's shaping the future of engineering solutions by leading technical engagement and demand creation, driving strategic plans, and fostering relationships with key stakeholders in a dyna...
Reposted 3 weeks ago
$143K - $286K *
Join a team that's transforming supply chain automation through innovative data solutions. You'll develop large-scale platforms that enhance operational efficiency and enable AI-driven insights across...
Yesterday
$90K - $120K *
Transform your career by developing cutting-edge cloud storage solutions. Collaborate within an Agile team to design, deliver, and maintain features that enhance medical imaging services, ensuring hig...
6 days ago
$109K - $145K *
Contribute to the development of a cloud storage solution, designing and delivering features for a medical imaging platform. Collaborate within an Agile team, taking ownership of the development lifec...
1 week ago
Software Configuration Manager
$110K - $130K *
Lead the charge in optimizing IT configuration management practices to enhance service lifecycle support, ensuring accuracy of configuration items and improving operational efficiency across enterpris...
Reposted 3 weeks ago
$90K - $110K *
Transform client operations by leading teams, optimizing processes, and enhancing service delivery. Drive business results through strategic project management and data analytics while fostering a cul...
Yesterday
$100K - $120K *
Join a team that's dedicated to optimizing data center operations and customer success. As a hands-on leader, you'll manage a skilled team, oversee implementations, and ensure operational excellence w...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.